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12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

Have not used yet but looks to be good quality. Bought for emergency use.

Arrived in great condition

westinghouse.com

Works great does everything it said it would. Would recommend to others.

Very reliable

I love the automatic remote start, first time buying a generator. This will save us anytime now.

Great machine

Quiet for a non inverter. Big enough to power my entire home.

Fired right up, easy set up

Will definately meet our needs. Fast delivery looks nice too

Great generator

I'm very impressed so far with everything about this new generator.

great design, well put together

Easy to assemble when it came, smooth starting.  Very very nice

super sweet generator

I bought this in February for the upcoming storm season and I'm glad I did.

easy to assemble

Great generator. Used one time and it worked great.

New Generator

I bought this for my food trailer and it’s amazing

Great overall

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that delivered it come back out and pick it up and refund all my money. If I can’t trust the customer service and warranty department at Westinghouse I do not want their product. I never had a chance to test the generator but customer service and warranty departments are the worse. Because of all this I had to give them a rating if one.

Customer Service & Warranty Department rates Zero

Excellent generator so far! I unboxed unit immediately and prepped for operation. I built a 50amp cord to connect to my manual transfer switch. I ran it on propane with no load for about 30 minutes. I then slowly added load until I had my entire house connected. It runs everything in my 3000+ sqft home, including the AC. It bogged down when compressor kicked on, but immediately recovered. I turned on every light (allLED’s), tv’s, microwave, etc. I also have the refrigerator and a full size freezer. Everything worked perfectly as I ran entire house on generator for 45 mins. I did not try to dry clothes or use the electric oven, but I’m sure they wouldn’t be a problem if I’m conscience about using during a storm. I also test ran on natural gas without load and it ran perfectly. I plan on installing a soft start on my AC unit before running on NG with load. I only plan on using gasoline as a last resort, so I’m not going to put any gas in it unless I need to. This will prevent any “gumming” up or fuel issues while in storage.
Also, the hose did not come with everything I needed to connect to NG. I added a quick connect on to my existing NG line on the side of my home. I needed a 1/2” 45deg tapered  male  to 1/2” standard female adapter to complete the hose quick connect.

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