Hello. Thank you for sharing your feedback on the FoodSaver VS2270.<br /><br />We are very sorry to hear that the unit would not power on when you tried to use it. We understand how frustrating and disappointing this must be.<br /><br />Before making the trip to return the unit, we recommend trying a few basic troubleshooting steps:<br /><br />- Verify that the power cord is securely plugged into both the unit and a working outlet.<br />- Try plugging the appliance into a different outlet to rule out a power issue.<br />- Ensure the lid is properly aligned and fully closed before attempting operation.<br />- If using a power strip or extension cord, try connecting the unit directly to a wall outlet.<br /> <br />If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /> <br />Thank you!<br />Foodsaver® Consumer Care

Hello Milton,<br /><br />Thank you for reaching out to us with your feedback on our VS2270 vacuum sealer. We’re sorry to hear your vacuum sealer did not meet your expectations and that isn’t working properly after several months of use. A few troubleshooting steps may help: check the upper and lower gaskets for food or debris and make sure they’re properly seated in their tracks. Also, be sure the open end of the bag is fully inside the Vacuum Channel.<br /><br />If the issue persists, please do not hesitate to get in touch with us directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />FoodSaver® Consumer Care.

Hello, this is Arlinda from FoodSaver!<br /> <br />Thank you for taking the time to share your experience with us. <br /> We apologize for any inconvenience this has caused and are committed to resolving this for you.<br />In order for us to properly assist you with this matter, please contact us through email, phone or the contact form available on our website.<br /> <br />Thank you and please stay safe! <br />FoodSaver Team

Hello, this is Arlinda from FoodSaver! Thank you for taking the time to share your experience with us. We are sorry to hear about the issue and we apologize for any inconvenience this has caused and are committed to resolving this for you.In order for us to properly assist you with this matter, please contact us through email, phone or the contact form available on our website. Thank you and please stay safe! FoodSaver Team

Hi,Thank you for reaching out to us at FoodSaver. We regret the difficulties you faced and understand the inconvenience caused. We recommend submitting a warranty claim through our online form in our official website. For further questions, please feel free to reach out to us on Messenger, at 1-877-777-8042 or via our website. Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day,FoodSaver Consumer Care

Hello, this is Arlinda from FoodSaver!Thank you for sharing your experience with us. We apologize for any inconvenience you faced while trying to download the instructions and register your product on our site. It’s clear that this process should be smoother, and we're sorry for any frustration it caused.However, we’re glad to hear that our customer service team was able to assist you promptly and provide the support you needed. We strive to ensure all of our customers feel valued, and it's good to know that our team was friendly and responsive in helping you out.We appreciate your feedback and will work on improving our website to make these processes easier for all users. Thank you for your understanding and for being a part of the FoodSaver community.Thank you for FoodSaver.