Hello!Thank you for reaching out to us. We are truly sorry to hear about the challenges you have been facing with your recent FoodSaver purchase. It is disappointing to learn that our product did not meet your expectations.Your feedback is invaluable to us, and we take your concerns seriously. Please contact us directly so that we can assist you further.You can reach out to us directly via our official FoodSaver website's "Contact us" page or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.We will be glad to help you.Thank you!FoodSaver Consumer Care

Hello. Thank you for taking the time to share your thoughts on your new Crockpot. We appreciate your feedback and are glad to hear that the unit is working as expected.We understand that transitioning to a new model can sometimes highlight differences, especially when you’re accustomed to the features of your older unit. Your comments about the lid's closing mechanism and the status lights are valuable insights that we’ll share with our product development team.If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.Thank you!Crockpot® Consumer Care

Hello Carmela,<br /><br />Thank you for reaching out to us regarding your VS2270 vacuum sealer. We are very sorry to hear about the difficulties you encountered with the hose attachment and the frustration you felt when trying to reach our customer support team. This is not the level of support we strive to provide, and we regret that your concerns were not addressed in a timely manner.<br />Your feedback is extremely valuable, and we will be forwarding it to the appropriate teams to review both the product functionality and our customer support process. We understand your decision to return the item, but we would also welcome the opportunity to learn more about the issue so we can improve and prevent similar experiences in the future.<br /><br />If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />FoodSaver® Consumer Care

Hello,Thank you for reaching out to us and sharing your feedback on our VS2270 vacuum sealer. We are sorry to hear that the product did not meet your expectations.We value your feedback and it will be forwarded to the appropriate department for further review.If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.Thank you!FoodSaver® Consumer Care

Hello,<br /><br />Thank you for reaching out to us with your feedback on our VS2270 vacuum sealer. We are sorry to hear that the unit did not work right out of the box and that some of the components were missing. This is not the level of quality we work to uphold, nor the experience we want associated with our products.<br /><br />We value your feedback and it will be forwarded to the appropriate department for further review. <br /><br />If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />FoodSaver® Consumer Care