It's disappointing to hear this because our Safety Team is so active in our facilities, and we’ll be sure to share your comments for our report with them. We’d recommend discontinuing use, and hope you'll share more with us at (800) 879-8433 from 9:00AM - 6:00PM EST Monday - Friday, 9:00 AM - 5:30 PM EST Saturday. We'll be happy to see how we can further assist you.

We're so sorry to hear that your Tide Detergent made you break out in hives, and we really appreciate you taking the time to share your experience with us. Tide is found to be safe and effective to use as directed, so what you've described is very unexpected, and we're grateful that you let us know. For now, please discontinue use, but keep the packaging for our team, if possible. Your safety and satisfaction are important to us, and we'd like to learn more about this, so that we can help find the right product for you, and have our team look into this further. Please hold on to your product and give us a call at (800) 879-8433, anytime from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can assist you!

The last thing we want to do is let our fans down, and we've let the team know how much you miss the old caps. Please know that our team does extensive research when designing our packages, including consumer testing. It may help to know that the cap may become messy if you shake your detergent before use. There's no need to shake-- your Tide is ready to pour! If there's anything else we can help with, please give us a call at (800) 879-8433.