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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,204 ratings1,227 reviews
  1. 5 stars83% (1,826)
  2. 4 stars9% (195)
  3. 3 stars2% (46)
  4. 2 stars1% (28)
  5. 1 star5% (109)

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Showing 811-820 of 1,227 reviews
May 28, 2024
Reviewer name: LindaD2
1 out of 5 stars
1 out of 5 stars review

Formula Has CHANGED for the worse

For years I used a product recommended by my dermatologist until I had problems with itching and rash. After visiting the allergist, I found that I am allergic to benzisothiazolinone and possible sister type ingredients. I was pleased to find that Tide Free

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing this with us. Safety is at the hear of everything we do, and our team is always researching, and performing safety tests on our ingredients to ensure they are safe for use. We'd like to better understand your feedback, and would appreciate you giving us a call at (800) 879-8433.

Jan 5, 2024
Reviewer name: sarahb15
4 out of 5 stars
4 out of 5 stars review

Classic Free and Gentle

[This review was collected as part of a promotion.] I received this product for free in return for my honest review. I have used this product for over 20 years. Fragrance in detergent irritates my skin. This does not I have no issues with my skin being sensitive. I would say err on the side of using less than more as it seems a bit concentrated and even a little too much leaves a film on the clothes. Overall will happily continue to use

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 10, 2023
Reviewer name: akiliahh
2 out of 5 stars
2 out of 5 stars review

Unscented. Clothes comes out of the washer clean

[This review was collected as part of a promotion.] The soap bursted. When I received this product the outermost packaging was damaged. Detergent leaking from the unopened box. Apart from not being able the enjoy the soap my clothes are clean. Yayyy.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention. We have many quality checks in place to ensure our products arrive to you in the best condition. Our Tide Free & Gentle bottle is designed to withstand a certain amount of impact, but can become cracked if dropped on the corner. We'd like to look into this further to make this right for you. When you can please give us a call at (800) 879-8433. -The Tide Team

Apr 29, 2025
Reviewer name: Kate54
1 out of 5 stars
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you’re free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it’s no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433

Jun 11, 2021
Reviewer name: Zyla18
5 out of 5 stars
5 out of 5 stars review

Knocks out odors

My husband is sensitive to perfume and hates scented detergents. I decided to buy this tide free and clear so he can be migraine free and wow I’m very impressed! Even when I hand wash clothes this detergent knocks out hubby’s work clothes odors! Even his socks! To me that is a win win! I will continue buying this detergent.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 30, 2024
Reviewer name: Jitter
1 out of 5 stars
1 out of 5 stars review

Formula Change

New formula has flared my contact dermatitis. Have been using Tide Free and Gentle without issues for many years. Took two weeks while scratching to figure out that a new bottle had been opened and the ingredients were changed. I am head-to-toe covered in cherry-red itchy skin and hives. Not happy.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We hope you’re feeling better. Our Safety Team works tirelessly to ensure all our ingredients are safe to use. We’re sorry to hear this because nothing is more important than your safety and comfort. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience with your Free & Gentle purchase. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Jan 18, 2024
Reviewer name: torim76
5 out of 5 stars
5 out of 5 stars review

Just What My Skin Needed

[This review was collected as part of a promotion.] Tide Free and Gentle Liquid Laundry Detergent is a reliable choice for those with sensitive skin or allergies. I enjoyed no skin reactions after its use and I have very sensitive skin during allergy season. The detergent effectively cleans clothes while being free from dyes and perfumes, reducing the risk of skin irritation. It maintains the cleaning power of regular Tide, making it suitable for a variety of fabrics. The gentle formula is also a plus for baby clothes. However, for heavily soiled items, an extra boost or pre-treatment may be necessary. Overall, a recommended option for families seeking a hypoallergenic and effective laundry detergent.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 10, 2023
Reviewer name: kyduyenl
5 out of 5 stars
5 out of 5 stars review

It’s fragrance free

[This review was collected as part of a promotion.] My family always use scented detergent but switched to unsent now and I like it. Not only it is fragrance free, it’s also dye free. It leaves a gentle feel after wash. This will help with the sensitive skin in my family.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 26, 2025
Reviewer name: Dannieslist
1 out of 5 stars
1 out of 5 stars review

Have to use free and clear

I really wanted to be able to use tide because co workers have said how great it is....I bought a couple bottles of the free and clear because that's all we can use. Unfortunately we had itching everywhere our clothes came into contact. So naturally if something says free and pure that's not always the case. Imagine being in a meeting and finding this out while you can do nothing but itch. That was my unfortunate experience.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 1, 2023
Reviewer name: Dr Barb
3 out of 5 stars
3 out of 5 stars review

Change in odor and color

I have been using Tide Free and Clear for decades. Over the past 6 months I’ve noticed an unpleasant peanut butter type odor and the color is yellow and it seems thicker. It still seems to wash OK, but the odor is very off-putting and I will probably switch brands.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us, Dr. Barb. Our products are put through many quality checks to ensure they arrive to you in the perfect condition. There has been no recent changes to our Tide Free & Gentle, and would not expect for it to have a peanut butter scent or to be more yellow. This may be a result of it being exposed to direct sunlight, and we recommend tossing it, and replacing it with a new one. We also recommend storing your detergent in a cool dry place away from direct sunlight. We'd like to learn more to see how we can help best. When you can please give us a call at (800) 879-8433. -The Tide Team