Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,204 ratings1,227 reviews
  1. 5 stars83% (1,826)
  2. 4 stars9% (195)
  3. 3 stars2% (46)
  4. 2 stars1% (28)
  5. 1 star5% (109)

Member photos

  • +359 images
Sort by |
Showing 691-700 of 1,227 reviews
Nov 17, 2010
Reviewer name: itchyfamily
5 out of 5 stars
5 out of 5 stars review

Good Stuff! Only Prettier!

I was a little upset and confused when the new packing showed up on the store shelves. So I took a giant leap of faith. I was very relieved when my family put on their clean clothes, and did not swell up like balloons. I still have a product that cleans my clothes and keeps my amily's sensative skin in check.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
May 12, 2009
Reviewer name: Patsy127
5 out of 5 stars
5 out of 5 stars review

For allergy sufferers

Thank you so much for coming out with a "free" version for high efficiency washers. I was just told by the allergist yesterday that I had to change all my products from shampoo, body lotions, hand soaps and laundry products, etc., to free and sensitive products. I knew I had seen a "free" liquid softener before, but didn't know anything was available for He machines. I have just purchased my first high efficiency bottle of Tide Free. I plan on pulling out all of the rest of my non-free items and donating them.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 1, 2023
Reviewer name: GianaK
1 out of 5 stars
1 out of 5 stars review

Staining my clothes

my bottles the detergent is more amber color than I remember the past formulas, I only use to the 1 mark and my clothes are all ruined. I tried scrubbing stains out and doing several washes, even vinegar washes. It's like someone put epoxy on my clothes. I also noticed in one of the bottles some white globs as if the formula isn't stable. While the other bottle doesn't seem to have this it still left stains on my clothes.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We have many quality checks in place to make sure every product reaches you in perfect condition, Giana, and we're truly sorry for this situation. Please know, Tide Free & Gentle Liquid Laundry Detergent should be a straw color. Some Tide liquid detergent products may experience a slight change in color over time. This change in color does not affect the product’s performance. What you've described is not what we expect, and we hope you'll call us at your earliest convenience, to tell us more about this situation. Dial 1 (800) 879-8433, starting at 9 AM, any day of the week. Weekdays, the phones are turned off 6:00 PM, EST. On the weekends, 5:30 PM, EST is when we're done.

Aug 5, 2025
Reviewer name: Frankie3
3 out of 5 stars
3 out of 5 stars review

Smells Awful

I’ve used TFAC for years and years. I have incredibly sensitive skin and it’s the only product I can use to wash my clothes. However, I recently noticed that several of the new bottles I’ve purchased have a really strong odor like they’ve gone bad and the liquid itself seems darker too. Many people have mentioned a reformulation of this product and I’m worried about it. I feel like I need to switch detergents to something else because I really don’t want to keep using this if it’s been changed.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We appreciate that you've used Tide for many years, Frankie, and are very sorry that your recent bottles of Tide Free & Gentle have a strong unpleasant odor. Our products and packages go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition. We appreciate your bringing this to our attention, as an unusual aroma could be caused by the product being exposed to extreme heat or cold. Your loyalty to Tide is appreciated, and we'd like to learn more details to see how we can further assist you. Please give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday.

Apr 11, 2011
Reviewer name: ButterflySal
5 out of 5 stars
5 out of 5 stars review

Cigarettes no match for Tide

I recently washed a load of laundry using Tide Free & Gentle. I didn't realize until after the dry cycle that my son had left a half a pack of cigarettes in one of his pockets of the clothing I had washed. When I took the load of laundry out of the dryer, I saw the filters from the cigarettes and realized what had happened. Most of the tobacco was caught by the lint trap of the dryer. The most amazing thing was: THE ENTIRE LOAD OF LAUNDRY WAS COMPLETELY CLEAN AND TOTALLY FREE FROM ALL SMELL OF TOBACCO AND CIGARETTES. Amazing!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 31, 2024
Reviewer name: ibrag
5 out of 5 stars
5 out of 5 stars review

Great for sensitive skin

[This review was collected as part of a promotion.] As someone with sensitive skin, using hypoallergenic products is crucial for me. This detergent, a longtime favorite, is dye-free and scent-free. It's not only effective, but the new safety cap design impressed me—it allows excess detergent to drain back into the bottle without any spills. It cleanes clothes really well and leaves them soft and smelling fresh. Highly recommended!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 7, 2024
Reviewer name: jmvk
5 out of 5 stars
5 out of 5 stars review

Great for sensitive skin

[This review was collected as part of a promotion.] I have very sensitive skin and this has been great to clean my clothes but also be gentle enough not to irritate my skin! I’ve been using it for a very long time and you can even use it to wash norwex cloths and baby clothes.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 18, 2025
Reviewer name: jarthur52
3 out of 5 stars
3 out of 5 stars review

something has changed January 13, 2025

I live in western North Carolina in the U.S.A. If you live in USA you know what we here in WNC have gone through as a result of Hurricane Helene September 27,2024. We git the high winds , gusts going to almost 100 gust winds, flooding in many places at 11 feet in some areas. Trees have literally been totally uprooted and thrown many feet away . Go to You Tube and see for yourselves. So because of the horrendous floods all over, that came from the French Broad River, I live just south of Asheville, NC . our water plants, some of which destroyed beyond repair because of the raging water that came over them. Our lical one in .Fletcher, NC was able to be repaired and in record time. So I donot know yet ,f p

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 20, 2023
Reviewer name: aloraboo
5 out of 5 stars
5 out of 5 stars review

My go to for kids

[This review was collected as part of a promotion.] I love the tide brand and when I had my daughter, I loved that there was the free and gentle version. It allowed me to still use the brand I love without the added stuff that may be too much for younger kids. I would recommend!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 15, 2023
Reviewer name: stacir
5 out of 5 stars
5 out of 5 stars review

No dyes No perfumes

[This review was collected as part of a promotion.] We get bombarded with smells on everything. We don’t REALLY need them on our clothes seeping through our bodies…….do we? This is great for the sensitive skin. You cloth diapering mommas? THIS IS FOR YOU!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479