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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars1,835 ratings879 reviews
  1. 5 stars82% (1,507)
  2. 4 stars9% (161)
  3. 3 stars2% (36)
  4. 2 stars1% (26)
  5. 1 star6% (105)

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Showing 531-540 of 879 reviews
Jul 17, 2024
disgruntled
2 out of 5 stars review

what changed?

Hi guys, recently the 92 oz/ 64 load bottle appears to have been replaced with an 84 oz/ still 64 load bottle, but the measuring cap seems to be unchanged. This seems to be a bit deceptive to me, although the new detergent appears to be slightly more dense/viscous (when combined with some of the old detergent, there's a clear separation of phases). If the new formula is more concentrated, shouldn't the measuring cap reflect that?

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

The caps are shared across multiple products to minimize waste, so we use the same cap with different dosing instructions to ensure the best results. We are continually evaluating our packaging and dosing instructions and we'll pass along your comments.

Apr 15, 2022
isdela_
5 out of 5 stars review

Perfect for Skin Issues

I have always loved the free and gentle detergents; living with someone who has skin problems this is the best to use. It’s limited ingredients don’t upset people with sensitive skin or eczema or most other skin issues that have flare ups from heavy perfumes detergents.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Nov 1, 2023
Dr Barb
3 out of 5 stars review

Change in odor and color

I have been using Tide Free and Clear for decades. Over the past 6 months I’ve noticed an unpleasant peanut butter type odor and the color is yellow and it seems thicker. It still seems to wash OK, but the odor is very off-putting and I will probably switch brands.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us, Dr. Barb. Our products are put through many quality checks to ensure they arrive to you in the perfect condition. There has been no recent changes to our Tide Free & Gentle, and would not expect for it to have a peanut butter scent or to be more yellow. This may be a result of it being exposed to direct sunlight, and we recommend tossing it, and replacing it with a new one. We also recommend storing your detergent in a cool dry place away from direct sunlight. We'd like to learn more to see how we can help best. When you can please give us a call at (800) 879-8433. -The Tide Team

Jun 11, 2024
Spob80
1 out of 5 stars review

Not very gentle

I've never had an allergic reaction to detergent. I've lived in multiple countries and used multiple detergents, although the Tide brand has always been a staple. I've been using Free and Gentle for 4 months. I didnt connect the rash that started occuring on my back every day with "free and gentle" because I had a lot of Trust in Tide. But I cut the detergent out and rewashed all my clothes and the rash vanished. Some ingredient needs to be investigated by Tide, because based on other reviews, my issue is not unique.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you so much for reaching out and we hope you’re feeling better. Our Safety Team puts our products through a lot of tests to ensure we’re a brand you can trust and to make sure all our ingredients can be comfortably used. We were sorry to hear this and hope you’ll share more at (800) 879-8433 from 9:00AM - 6:00PM EST Monday - Friday, or 9:00 AM - 5:30 PM EST Saturday. We’d love to hear from you and see how we can help.

Jan 18, 2025
jarthur52
3 out of 5 stars review

something has changed January 13, 2025

I live in western North Carolina in the U.S.A. If you live in USA you know what we here in WNC have gone through as a result of Hurricane Helene September 27,2024. We git the high winds , gusts going to almost 100 gust winds, flooding in many places at 11 feet in some areas. Trees have literally been totally uprooted and thrown many feet away . Go to You Tube and see for yourselves. So because of the horrendous floods all over, that came from the French Broad River, I live just south of Asheville, NC . our water plants, some of which destroyed beyond repair because of the raging water that came over them. Our lical one in .Fletcher, NC was able to be repaired and in record time. So I donot know yet ,f p

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Mar 18, 2009
deeL
3 out of 5 stars review

don't like concentrated

Please ..please bring back the large container. I loved the easy to use spigot. The small bottle does not last as long plus it isn't as convenient as the larger container. I find that my skin is very dry and itchy after I launder my clothes. I have to rinse x 3 and occasionally 4 times. My sons have eczema really bad and the old Tide was GREAT so please consider bringing it back.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 5, 2024
t_antillon
5 out of 5 stars review

Clean minus the smell

[This review was collected as part of a promotion.] I have used Tide over the years but never tried the Tide Free and Gentle. I enjoy the traditional Tide smell and will probably stick with that for my personal clothing. I don't think I got 25 loads out of the bottle but pretty close and the clothes were clean.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Nov 5, 2009
PickyMom
5 out of 5 stars review

Lovely Detergent!

I have been using Tide Free ever since we discovered that my first son has atopic dermatitis or excema. He has allergic reactions to just about any sort of soap and perfum. His skin used to itch so intensely that I literally spent hours every day pulling his hands away from itchy areas and teaching him that it was best not to scratch, because it did cause skin infections. After changing a few parts of his routine such as diet, skin ointment, hydration, and of course using no fragrances or dyes on his clothes we really got a hold on his skin condition. I hope and pray he grows out of it, but if not at least he will learn throughout his child hood how to take care of sensitive skin!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
May 18, 2024
apwise
1 out of 5 stars review

Detergent Discolored with chemical smell

I opened a new container of the Tide Free and Gentle but the detergent was a brown color and also had a weird chemical smell to it. I shook the bottle to see if the color would change but it did not and I am afraid to wash my clothes with it. I have NEVER had this to happen in all the years I have been washing clothes. Would not recommend this product.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention. Our Tide Free & Gentle is put through many quality checks to ensure they arrive to you in the perfect condition. The color change can be a result of being exposed to direct sunlight, and detergent can also change colors overtime. We always recommend storing your Tide in a cool dry place away from sunlight , and using it within 12 months of purchase. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433. -The Tide Team

Feb 15, 2025
Do h teh
1 out of 5 stars review

Beware of Defective ingredients, major suds

Tide Clear and free HE sud galore up my whole washing machine I wouldn’t recommend it for anybody. They did something very bad to formula just recently I had some Clorox color clothes HE no suds clean perfect clothes. I went out and purchased a big bottle of all HE clear and free wash clothes perfectly no suds only clean perfect clothes smelling good Beware, I spent four hours on two loads of suds to clean out my washing machine realizing their product has a defect, majorly suds up your washing machine, machine, and clothes

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us. Our team is always performs rigorous quality checks on our Tide Free & Gentle to provide you with the best washing experience, and we're sorry to hear that it was producing too much suds. This can sometimes be a result of overloading your washer or using too much laundry detergent for your load size. We recommend to ensure you aren't overloading your washer and to follow the dosing instructions. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.