Tide is designed to provide exceptional cleaning and whitening, Daisy. Some tips to get the best results with your Tide detergent are: be sure to not overload the washer, and to use the recommended amount of detergent for average water hardness, a little more in very hard water, a little less in very soft water. Also sort clothes by color and fabrics so that you can use the hottest water that is safe for the fabrics, and use the correct was cycle for the types of fabrics you are washing together. If you notice stains before washing, try pre-treating them.

Thanks for letting us know your experience with Tide Free & Gentle Liquid Laundry Detergent. All Tide laundry detergents are designed to provide a great overall clean, as detergents help water to penetrate fabrics and then loosen dirt from them. They also suspend dirt in the water so it doesn't go back onto the fabric. It is possible the soil from the garments has redeposited on the fabric. Some stains are tougher to remove than others, or other detergent formulations may work better to fully break them up and rid them from your garments. We’ve got knowledge and skills to share with you, to help you get the best results with your Tide Free & Gentle. Give us a call for further assistance any Monday through Friday, from 9 AM to 6 PM, EST. On the weekend, we’re here from 9 AM to 5:30 PM, EST. Our number is 1 (800) 879-8433.

Thank you for sharing this with us. We recommend reaching out to Sam's Club for assistance by calling 1-888-746-7726.

We appreciate you taking the time to let us know how you feel. If you'd like to share more, please give us a call at (800) 879-8433.

Thank you for bringing this to our attention, and we h0ope you're feeling much better, Barb. Our Tide products are put through rigorous safety tests to ensure they're safe for use. We're sorry to hear that you were having rashes from using your Tide Free & Gentle, and if you have not done so, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more about your experience. Please call us at (800) 879-8433.

We're sorry to hear this. This certainly isn't the quality standard we expect due to extensive testing, so we'd like to learn more. When you have a chance, we hope you'll give our team a call at (800) 879-8433.