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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars1,835 ratings879 reviews
  1. 5 stars82% (1,507)
  2. 4 stars9% (161)
  3. 3 stars2% (36)
  4. 2 stars1% (26)
  5. 1 star6% (105)

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Showing 191-200 of 879 reviews
Oct 9, 2025
llc308
1 out of 5 stars review

Formula change wrecked my husband's skin!

I just bought a new (largest available) bottle of free and gentle and within just a few days of using it my husband's skin is destroyed! He has eczema and we have always trusted tide free and gentle. It has never caused problems until now. After doing a little research I found out that you changed the formula and added an ingredient that is causing problems for eczema sufferers all over. Please bring the old formula back!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention, and we hope you're husband is feeling much better. Our team is committed to performing rigorous safety tests and research to ensure our products are safe for use. We're sorry to hear that your husband's skin reacted after using our Tide Free & Gentle. If you have not done so, we recommend discontinuing use. You're safety is our highest priority, and we'd like to learn more. Please give us a call at (800) 879-8433.

Nov 22, 2025
Shadow13
1 out of 5 stars review

Formula changed without our knowledge

[This review was collected as part of a promotion.] I’ve been breaking out in hives for months now and haven’t figured out what was the cause. Until I googled if tide has recently changed their formula. I used to break out in hives due to certain detergents when I was younger. So I switched to tide. Hadn’t had a problem until a couple months ago. It’s so bad allergy medication doesn’t even work now.. thinking about seeking a personal injury lawyer over this.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for reaching out and bringing this to our attention. Please know that your safety is very important to us, and all of our Tide products go through extensive testing to ensure they're always safe/effective for use as directed on the label. We're very surprised and sorry to hear that you started breaking out in hives after using your Tide Free and Gentle as this is certainly not the experience we want you to have, and we're grateful you let us know. If you haven't already, please discontinue use moving forward. Our Tide Team would like to learn more about this and assist you further from here. Please hold on to your Tide and call us at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Dec 17, 2025
F1716
1 out of 5 stars review

Changed formula caused hives

I have eczema, allergies, and psoriasis, so when I find something that works, I never change it. Earlier this year, I started to get more hives... but since it's hard to pinpoint what the factors are (could be the weather), I didn't raise any flags to the doctor. Once the summer hit, they got bad enough for the doctor to prescribe meds. They went away with the meds, but then came back. I went back to the doctor, and they suggested another med, but that caused me to wake up with my eyes nearly shut from being swollen. And because I hadn't changed anything in my routine, things were still a mystery. One day, I did laundry right before bed (instead of usually airing it out), and that's when I realized it was probably Tide after I woke up scratching with my skin flaming. It became clearer as I read stories on the web about other people's health issues caused by the new formula. I am now 3 weeks in with a new laundry detergent - didn't change anything else in my routine to make sure this was a controlled experiment - and everything is gone. Hives were on my arms, chest, neck, and groin area. They also activated psoriasis patches on my hands and fingers. Flakiness and rashes on my face and eyes. All gone. This cost me hundreds of dollars between doctor appointments, meds, and lotions. Despite the label, do not use this product if you have sensitive skin. Save your money, tears, stress, and anxiety.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us, I'm really sorry to hear about your experience with Tide Free & Gentle, that's definitely the type of experience we'd never want you to go through. Your safety is our top priority, and all our products are designed to be safe to use as directed, in order to assist you better and review your case please give us a call at (800) 879-8433, we'll be happy to review your case.

Nov 23, 2025
Jcat
1 out of 5 stars review

Caused horrible rash

I don’t usually write negative reviews but we have had a terrible time with mysterious contact dermatitis rashes/ itching after using this product this past year. It helped me to read other reviews. Because we had used Tide Free and Gentle in the past, it was not our first go to when trying to find a reason for the problem. I’ve also happily used Tide products for something like 40 years! My husband has sensitive skin—developed horrible pruritic rash on his back particularly. Dr. put him on steroids. I washed and double rinsed all clothing, sheets, blankets etc. for the past six months. This helped only slightly. Then I started developing a rash on my back too. Never had that before in my life. Switched detergent. Washed everything. Amazing. Clothes smell better and my back is much better. Husband’s skin is slowly improving. I have several large bottles of Tide Free— (the downside of subscribe and save). I can give them away but afraid of causing problems for someone else. I get it, stuff happens, but hopefully you will understand there is a real issue and take steps to correct it or at least warn people.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention! Please know that Tide products go through extensive testing to ensure safe and effective use as intended, so we're very sorry and surprised to hear that you and your husband started getting rashes after use. This is certainly not the experience we want or expect you to have with Tide, and we're grateful you took the time to let us know this happened. Typically, we would recommend discontinuing use, so we're glad you've already done this. Your safety is our top priority, and if possible, we'd like to learn more about this to be able to have our team investigate further moving forward. Please hold on to the packaging, if you have it available still, and call us at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Sep 30, 2024
Ashley
5 out of 5 stars review

Verified Purchase

Love it

Perfect for sensitive skin. There is no residue from the pods and you get more loads for the price.

Helpful?3IIBKD2KUJKM13577301479
Jul 21, 2024
Jan
5 out of 5 stars review

Verified Purchase

Great for Sensitive Skin

Leaves my clothes and towels very soft. I have sensitive skin and Tide Free & Gentle doesn't bother my skin.

Helpful?3IIBKD2KUJKM13577301479
Feb 16, 2024
Mslaw24
5 out of 5 stars review

Verified Purchase

Love Tide free & gentle

Purchase this product for my daughter sensitive skin and she hasn’t had any skin irritations since switching to Tide free & gentle.

Helpful?3IIBKD2KUJKM13577301479
Oct 7, 2024
Melissa
5 out of 5 stars review

Verified Purchase

Absolutely love this!

Works great with sensitive skin! I wish they would keep it in the store but the option to order online is great.

Helpful?3IIBKD2KUJKM13577301479
Aug 27, 2024
Highly Satisfied
5 out of 5 stars review

Verified Purchase

Great Product for One’s Health!

Cleans exceptionally well…more importantly…for people with Asthma (like me)…being free of fragrance is most appreciated and a Big Plus Healthwise!!!

Helpful?3IIBKD2KUJKM13577301479
Jan 3, 2024
Naomi
5 out of 5 stars review

Verified Purchase

Free indeed

Extremely sensitive to everything! This is the only detergent I can use that won't stuff me up or itch my skin

Helpful?3IIBKD2KUJKM13577301479