Please reach out to us at your earliest convenience about your Free & Gentle because we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

We're so sorry to hear that your Tide Detergent made you break out in hives, and we really appreciate you taking the time to share your experience with us. Tide is found to be safe and effective to use as directed, so what you've described is very unexpected, and we're grateful that you let us know. For now, please discontinue use, but keep the packaging for our team, if possible. Your safety and satisfaction are important to us, and we'd like to learn more about this, so that we can help find the right product for you, and have our team look into this further. Please hold on to your product and give us a call at (800) 879-8433, anytime from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can assist you!

We're disappointed to hear this. With the many quality tests that Tide products undergo, we expect them to give your clothes a great clean scent. This isn't the result we expect, so we'd like to learn more. When you have a chance, we hope you'll give us a call at (800) 879-8433.