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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars172 ratings172 reviews
  1. 5 stars73% (125)
  2. 4 stars12% (20)
  3. 3 stars2% (4)
  4. 2 stars1% (1)
  5. 1 star13% (22)

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Showing 41-50 of 172 reviews
Sep 22, 2023
luigi2bad
5 out of 5 stars review

So Reliable and User Friendly

[This review was collected as part of a promotion.] We have been using this washer for a few months now and we have been blown away by it. First of all, it is very quiet and at times I forget it is going. Second of all, it does such a quick and great job of removing odors and stains from our clothing. Even considering it has been years since our last washer, it has been very user friendly and the Smart Things feature has been very easy to use. I love that we can keep up with our washer and dryer on our phones no matter whether we are home or not. Highly recommend!

Review from The Insiders
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Apr 17, 2025
Stephanie
2 out of 5 stars review

Horrible

My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.

Review from Samsung US
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reply from Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo

May 9, 2025
Unsatisfied customer
1 out of 5 stars review

Bangs around gets unbalanced.

I own this trash. It never runs a full cycle. Spin only will resoak clothes wasting water then get unbalanced again and you have to start over. Every time it stops it bangs around very loud. I changed the heating element to the dryer twice already. Third time was the charm. Don't buy this trash.

Review from Samsung US
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reply from Samsung Care

Greetings! It’s incredibly frustrating to deal with a machine that constantly disrupts your day instead of making things easier. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints, you may skip the third since it applies to a front-load washing machine. The link has hyperlinks that can be visited for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149122703 to help our team pull up your information. Leo

Aug 18, 2023
Lyndseylas
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] This is the best washer I have ever owned! It cleans better than any washer and has a huge capacity! My favorite function is the smart feature that allows me to control many of the options right from my phone! I highly recommend this washer to anyone looking g for a great washer than will thoroughly clean, has tons of options, looks great and has a large capacity!

Review from The Insiders
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Sep 14, 2023
Anonymous
5 out of 5 stars review

Great for families with kids & pets

[This review was collected as part of a promotion.] We have a large family with 4 kids and 5 dogs. We do multiple loads of laundry per week of clothes and then additional loads of towels and blankets that are dirty with dog hair and dog stink! This washing machine holds multiple blankets at a time, which is a great time saver. It does not get unbalanced even when washing large comforters. It is nice to be able to set the Soil level and I also have used the Heavy Duty, Deep Wash and Bedding selections often.

Review from The Insiders
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Aug 30, 2023
Dbat7
5 out of 5 stars review

Super Capacity

[This review was collected as part of a promotion.] This is my first experience with an impeller type washing machine. So far I'm impressed. It holds a ton of laundry and it's great for my king size comforters and pet beds. The active water jet feature is nice for pre-treating but that is not a feature I see myself using very often. I do love the SmartThings app. That is going to come in very handy. It was easy to download and set up my appliances. I like that it lets you know how much time you have left on your cycle and it also has downloadable recipes that you can send to your washing machine to customize your wash experience further. Even my pet laundry comes out surprisingly clean.

Review from The Insiders
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Aug 14, 2023
Kassi210
5 out of 5 stars review

Smart and Efficient!

[This review was collected as part of a promotion.] As soon as I got this washer, I immediately connected it to my Samsung Smart Things phone app and my voice assistance service. I haven't had a new washer in over 7 years so I was really excited to have a smart device. I did have a little bit of a learning curve, getting used to a new appliance with more washing options. Therefore, one of my favorite features on the Smart Things app is Laundry Recipe. I can input what I want to wash and it will suggest the best setting to use. As long as my washer is on, it can then send the recipe to my washer. Another of my favorite features is using Smart Things to check on what cycle of the wash my clothes are on and how much longer it has. I can even use my voice assistant service to ask how much longer the load has to wash if I want to go hands free. Additionally, it does a great job of removing dirt, tough stains, and even odors from my family's clothing. I am so glad I chose this device! I highly recommend it!

Review from The Insiders
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Aug 14, 2023
wsiebert77
5 out of 5 stars review

Awesome washer

[This review was collected as part of a promotion.] This washer does not disappoint. It is taller and slimmer than my old one, so it fits nicely in the laundry room. I'm a single guy, so I am really familiar with the normal washing mode. Since I have connected this washer to Smartthings, I can send laundry recipes and it helps me pick the appropriate mode. Wifi connection was easy to set up, and I got it connected to Smartthings quickly. The Smart Control allows me to keep an eye on cycles from my phone. The drum is nice and large, so I can easily fit bedding in. I love this washer so far, and I think I still have some learning to do. This has been a great addition to my Samsung/Smartthings ecosystem.

Review from The Insiders
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Oct 28, 2024
Dan b
5 out of 5 stars review

Nice machine

[This review was collected as part of a promotion.] Upgraded from an old maytag washer, with no agitator it allows for twice the load size and is super quiet. Love it. And it give me a notification on my phone when laundry is done so I can continue my day to day tasks without forgetting about the laundry. All I do is hope it lasts atleast half the life of my old mayday did.

Review from Samsung US
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Jul 23, 2024
B Garcia
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Perfect addition to our Samsung appliance collection. Works seamlessly with Smart things. Plenty of features and prevents uneven loads. Very happy with it.

Review from Samsung US
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