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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars
272 ratings272 reviews
  1. 5 stars74% (200)
  2. 4 stars11% (31)
  3. 3 stars2% (6)
  4. 2 stars1% (2)
  5. 1 star12% (33)

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Showing 1-10 of 272 reviews
Sep 8, 2026
Reviewer name: GLo56
5 out of 5 stars
5 out of 5 stars review

So impressed with this washer!

[This review was collected as part of a promotion.] The best washer I have ever owned. The features I love are the water jet if I want to pre wash an item. Also the smart things app notifies me when wash is done because I cant hear the washer from my living room, It drains water completely and spinning cycle is efficient and theres no vibration, nice and smooth.. The tub is extra large if you need to was large items, towels, comforter etc. It even reminds you when a self cleaning cycle is due. I am very satisfied with this washer and don't regret my puchase plus it looks awesome in my newly remodeled laundry room.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Oct 2, 2026
Reviewer name: Cuddles1079
5 out of 5 stars
5 out of 5 stars review

Love all the features

I love my new Samsung washer. It has a large capacity tub and can hold the beast of loads my family produces. The ability to choose my water level and maintain water efficiency is great as we are in a drought condition in my area. Having the ability to see the status of my washer on my app and get notifications with the new smart things connectivity is great! Cycle speeds have greatly improved and have cut down dry time by spinning the clothes out so thoroughly. The active jet is great with assisting in stain removal. Overall a great purchase!

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Sep 8, 2026
Reviewer name: Bambibrown
5 out of 5 stars
5 out of 5 stars review

Great overall design

[This review was collected as part of a promotion.] decently sized washes clothes excellent as long as you don't overload it is after every load and the self-cleaning cycle really does self is after every load and the self cleaning cycle really does self clean

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Sep 8, 2026
Reviewer name: KempsterGV80
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] This is a great washing machine with a lot of features and very easy to use instead I would highly recommend it

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Sep 8, 2026
Reviewer name: JazzyPop
4 out of 5 stars
4 out of 5 stars review

Good Washer

[This review was collected as part of a promotion.] Only had this product for around a month, but seems to be washing clothes well. The capacity of the washer is amazing. Cycles are a little long than expected, but I have no issues. Spin cycles don't cause any excessive shaking and vibration issues.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Aug 10, 2026
Reviewer name: Grammav
3 out of 5 stars
3 out of 5 stars review

nice to look at

Love the look of washer but not so happy about the way it works. Doesn't wring clothes enough, takes a long time for wash cycle. Not too happy with washer but learning to use it. Just wanted a washer that is easy to operate and wash clothes. I had a Samsung for almost 14 years and it was easy to operate, don't like the new and improved model.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
reply from Samsung

Hi Grammav, We value both aspects of your experience and have provided a resource to help optimize your washer's spinning performance. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We're grateful to have you as a valued Samsung customer. Khristine Samsung Care

Sep 25, 2026
Reviewer name: Ihatesamsung
1 out of 5 stars
1 out of 5 stars review

Absolute GARBAGE

Absolutely nothing will prepare you for the frustration this machine will bring into your life! This machine not only does a horrible job at washing your clothes, it takes 2 hours for a load and at the end of the day you'll likely have to squeeze your clothes by hand like you are in the 1950s! If Samsung had any ride in their products they would recall this garbage but clearly they don't! I'd rather go back to a laundromat than to keep using this utter rubbish! I can absolutely promise you this is NOT the machine you want!

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
reply from Samsung

Hi there, Laundry care is an important part of keeping daily life moving, and the details you've shared regarding your washer's cycle operation and laundry results help tell the story behind your experience. To provide additional information related to the cycle operation and laundry results referenced in your review, we've included the resources below, which offer guidance on cycle operation, spin performance, and laundry care: https://www.samsung.com/us/support/troubleshoot/TSG10007402/ https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We value your business and the opportunity to support you. Glaiza Samsung Care

Jul 29, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do not buy an appliance from Sam's Club

Love the machine looks great and works wonderful now that I finally received it. My issue is that item was delivery 4 days after initial date and sub-par installation. Installers did not use new water supply hoses that are supposed to be part of the services provided. Since new supply hoses were not used my old hoses began to leak at the connection. This was noticed 15 minutes after installers left. Called RXO immediately and their customer service stated that it would be an additional day for them to return. I went purchased new hoses and installed myself. With that being said I will never buy another appliance from Sam's Club. Matter of fact just bought the companion dyer from Lowes's and was able to get it delivered the next day.

Helpful?5DRCG6ALPYTG13576222976
reply from Samsung

Hi anonymous, We appreciate you for sharing both sides of your experience with us. It helps point us in the right direction to support you. Delivery and installation are managed by Sam's Club and its service providers. If you still have any questions or need additional assistance regarding the installation updates, we recommend reconnecting with Sam's Club directly, as they are best positioned to review the service history. You may reach Sam's Club at 1-888-746-7726. Thank you for sharing your feedback and for choosing Samsung. Khristine Samsung Care

Aug 28, 2026
Reviewer name: Chall
1 out of 5 stars
1 out of 5 stars review

Washer does not spin fast enough to extract

Very unimpressed with dishwasher it does not spin out enough water from the clothes which intern cost more money to dry a load. However, I did figure out how to get past water efficiency setting, which most people hate because it destroys your clothes. I add 2 quarts of water at the beginning of every load which bumps up the weight and adds more water would never buy another Samsung washer again piece of crap

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
reply from Samsung

Hi Chall, we value the time you've taken to share your experience with your washer and the results you're seeing after each load, and we're here to help. We've provided a useful guide below with tips to help improve your washer's spinning performance: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Thank you for choosing Samsung for your home. Jeffrey Samsung Care

Jun 24, 2026
Reviewer name: Karloo
1 out of 5 stars
1 out of 5 stars review

Leaves horrible stains

This washer leaves HORRIBLE stains on clothes. I have ran the "clean cycle" every time it's recommended, and we have deep cleaned around the bottom drain area. It leaves 2" rust colored marks each load. It is especially noticeable on whites. It has ruined SOOO many clothes. Would NOT recommend this washer.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
reply from Samsung

Hi Karloo, we understand how much you rely on your washer, and we'd like to help with the experience you've shared. There are a few things that can cause stains to appear on clothing, including iron minerals in the water supply. We've included a guide below with helpful tips to improve your wash results: https://www.samsung.com/us/support/troubleshoot/TSG10007319/ Thank you for doing business with Samsung. Jeffrey Samsung Care