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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars172 ratings172 reviews
  1. 5 stars73% (125)
  2. 4 stars12% (20)
  3. 3 stars2% (4)
  4. 2 stars1% (1)
  5. 1 star13% (22)

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Showing 1-10 of 172 reviews
Oct 31, 2025
Anonymous
5 out of 5 stars review

Smart Washer

[This review was collected as part of a promotion.] This new washer is really great. I tend to always be satisfied with Samsung products and this time is no exception. This washer is quite advanced over my older model. With the smart features it has a bunch of different wash cycles to choose from plus some you can customize and download. I love the connection with smart things in Samsung devices. I can check my phone to see how much time is left on the cycle and get an alert when done. A final point in this washer is that it doesn't come with the normal agitator in the middle which makes it easier and roomier to put your clothes in. And even though this use roomier them my older washer, these takes up less room in the laundry closet. Overall very satisfied with this washer.

Review from The Insiders
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Oct 27, 2025
howliteowl
5 out of 5 stars review

My first smart washer

[This review was collected as part of a promotion.] This washer stands out for making the laundry process smoother and more flexible. With a generous 4.7 cu. ft. capacity it manages large loads great for families while the Active WaterJet feature lets you spray and pre-treat stains directly in the tub without needing to go to a sink. The smart connectivity means you can start a cycle or receive alerts from your phone. The design includes a soft-close lid and a modern, quiet motor, which helps for households where noise and space matter. It offers a good mix of smart features and everyday practicality, giving you more control and less hassle when tackling laundry.

Review from The Insiders
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Oct 30, 2025
Achimel1
5 out of 5 stars review

Samsung Top Load Washer

[This review was collected as part of a promotion.] I was so excited to have this Samsung Washer to use for our home. I've used both top load and front load washers, and after getting exhausted from cleaning damp gaskets and mold/mildew build-up, am glad to again use a top load washer. This washer was very easy to start using. There are many settings to help adjust the water level to accommodate the size of your laundry load. There are multiple presets, but you can download one as well. While some of the presets could benefit from more options to adjust (such as changing water temperature on some of these washes), over time it becomes more intuitive to use. We have two little ones, so we are constantly doing laundry. It's helpful that the washer is relatively quiet (make sure to adjust the legs so the washer is stable and will not shift during the spin cycle). You can also mute the device so it doesn't play a melody when it is complete. Overall, I've greatly appreciated the Samsung top load washer. I'd definitely recommend this for anyone looking for a new washing machine.

Review from The Insiders
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Nov 21, 2025
Charchael
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] I love top load washers! They're easy to load up with clothing, and can fit a lot with each wash as well. The Samsung washer has been a great addition to our home. It's very easy to use, and what worked really well is it even has a setting for bedding. I look forward to try out all the different washer settings! I would definitely recommend a Samsung washer for anyone looking for their next washing machine.

Review from The Insiders
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Nov 8, 2025
Kaleb861
5 out of 5 stars review

The dryer that goes above and beyond

[This review was collected as part of a promotion.] This has got to be one of the best dryers in the world. The moisture detect with the smart washer capability makes this one of the best washers in the world. The first load I did with a big queen size fleece blanket I put it in the dryer after taking it out of the washer and it was like 8 minutes later I got a notification saying that the dryer had changed the time due to moisture settings and was done, and I'm thinking there's no way this queen size blanket is dry and under 10 minutes so I go check and the blanket is 100% dry. The fact that you can tweak the settings for your own soil temperature size and dryness to use on whichever load you want and the dryer saves these settings in the app is a big game changer. The only two cons I have with this dryer is the fact that you have to press the smart control button every single time you turn the dryer on so that you can control it from the app and the fact that the dryer doesn't have a light inside the drum like other dryers I've had in the past, this isn't a really big deal just a minor inconvenience. This dryer is definitely a 10 out of 10and I would recommend.

Review from The Insiders
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Oct 28, 2025
Vitoriobass
5 out of 5 stars review

Love This Washer

[This review was collected as part of a promotion.] I’ve been using this washer for a little while now and I’m really impressed. It fits a ton of clothes, which is great for our family of four, and it runs quietly. I also like that I can connect it to my phone to keep an eye on the cycles. Everything’s been smooth, clothes come out clean, and I haven’t run into any issues. It’s been a great buy, and I’d definitely recommend it.

Review from The Insiders
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Oct 1, 2025
Tamesha82
5 out of 5 stars review

Samsung Large Capacity Top Load Washer

[This review was collected as part of a promotion.] I love the Samsung Smart Top load washer. I love that i can start the laundry phone my phone as long as the smart control is turned on. The washer has a lot of setting for different typer of laundry and loads. My clothes came out clean and refreshed.

Review from The Insiders
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Sep 20, 2025
Manny8107
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Product works great after 2 months and loads come out very clean. Water jet is handy, and the slots for detergent and softener are handy. Alerts to my phone when laundry is done, is a cool feature,

Review from Samsung US
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Nov 3, 2025
Anonymous
4 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] We recently purchased Samsung Smart Top Load washerwith active water jet. We have used the washer for a while now and very satisfied with our purchase. I find top loading very convenient to use. Selecting different cycles is very convenient and washing cycles do jot take forever. Only one issue is I think it's not very quiet. Not an issue for us since we have a separate laundry room.

Review from The Insiders
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Nov 5, 2025
Lunden
1 out of 5 stars review

EVERY LOAD UNBALANCED!

This washer is junk. Do not waste your money on this. The only time it doesn’t end up unbalanced every spin cycle is when it’s empty. Small loads of clothes end up taking hours because it becomes unbalanced. And bedding… forget it. It’s so bad I’ll never buy anything Samsung again.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hello Lunden, We all know the frustration you experience with your washer. We are here to help you. Check out the link below for steps to take with your washer that becomes unbalanced and takes a long time to finish a cycle. To access the complete instructions, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151254488) when you message us so our team can retrieve your information. Thank you. -Kimberly