So the machines themselves seem fine. This rating is about the delivery process. Sams uses some 3rd party to delivery and install. So I'm not sure what went wrong on who's end, but I'm not a satisfied customer. Everything went okay until the day of delivery. They ended up coming after the initial time window they gave me (so 4 hours of waiting for nothing). The machines were delivered and they had no record of a haul away for my old machines. Now these machines were offered at other big box stores but I chose to purchase them through sams because of the delivery policy they offered (delivery, haul away, and install including the required hardware all included). The delivery team also informed me that their team does not install anything. After some phone calls on their end they ended up hauling away my old units, and my new ones just sat in my garage. After calling sams back another team was scheduled to come back and perform the install. 2 days later they showed up only to not show up with any of the required hardware for the install(hoses and electiric cord). My family could not wait any longer for laundry, so I took a trip to the hardware store and got the hardware myself for just under $100. I brought the units into the laundry room and intalled them myself. Then after another call to sams to update them I was not offered any resolution/compensation for my part in doing other people's jobs. Sams needs to do better here on a few levels. Again we haven't even used the machines yet, but I was definitely not satisfied with the delivery/installation experience.

[This review was collected as part of a promotion.] Love the look and I love the capacity. Washes everything and the options are incredible.

[This review was collected as part of a promotion.] Very easy to use like the auto fill function on the machine just load clothes and hit start

[This review was collected as part of a promotion.] Love the washer. It is beautiful and performs well.

[This review was collected as part of a promotion.] Washer is big enough to do large loads of laundry. Washes king comforter.

[This review was collected as part of a promotion.] Capacity. Features.Very quiet. Beautiful machine.!

[This review was collected as part of a promotion.] I would recommend the washer it’s so nice. Really nice.

[This review was collected as part of a promotion.] Love the new look of ivory and the height of the washer compared to my previous washer which had an agitator and didn't allow me to wash my king comforter as this one dies

[This review was collected as part of a promotion.] I’ve had this washer for about 4 months now and I love it! The size is prefect for my large family and the wash recipes are amazing.

[This review was collected as part of a promotion.] Needed a new washer and this hit all the check marks. Washes the clothes great and has so many functions and features. Definitely recommended if you need a new washer