I bought this washer and dryer about few months ago after doing lot of researches and was really excited for my purchase. It does its job washing my clothes and towels but is NOT consistent. I tried the recommended troubleshooting on the website however it still does the same thing almost every other time i wash my clothes. It still leaves stains on my clothes especially on the dark color ones. Lighter ones also have stains after wash but aren’t as noticeable as the darker ones. I even tried to do double wash and still give me the same issue. I really want to return the product..

[This review was collected as part of a promotion.] The Samsung 5.5 works amazing for king sized comforters. I appreciate the auto detergent and softener dispense systems. There are various settings that I've used including super speed and deep fill. I use the SmartThings app which lets me know when the wash is done. It is quiet and powerful with a soft close lid. I am 5'7" and have no issues pulling out laundry to put in dryer, however, someone smaller may not be able to reach the bottom of the tub.

[This review was collected as part of a promotion.] I bought this a little over a month now. I'm surprised to see my clothes come out so clean and the amount of detergent used is incredible. I feel that I'm getting a better clean with less water and less detergent.

[This review was collected as part of a promotion.] So far I love this machine. Having a large capacity laundry detergent compartment is very nice. Only have to add detergent every so often. Clothes come out very clean and the machine is very easy to use.

[This review was collected as part of a promotion.] I love everything about it! The auto dispensing function is really handy. I also love the self cleaning cycle that helps to keep out mold, etc. It is a pretty washer on top of all of its functions and it’s the perfect size in capacity. Not to mention it really cleans your clothes. We bought the companion dryer as well and am super happy with it.

[This review was collected as part of a promotion.] So upon purchasing this washer I was not aware fully the lengths of what the autodispensing detergent is/was and what all it can do. It is a game changer. Gone are the days of your children dumping half the bottle into the washer. I filled the detergent dispenser with a full bottle of the pink stuff detergent which is about 25oz. There are multiple settings for laundy soap dispensing. 1x, 2x, 3x, so you select how concentrated your soap is and that determines how much to release. You can also opt to use less soap by selecting 1x. Most of us overpour soap so having the machine dispense on its own will likely reduce wastage and save a little money, or maybe squeeze and extra load or 2 out of the bottle. The basin itself is enormous. I was able to fit 1.5 laundry carts inside the machine. My previous front load I would have to wash my bedding in 2 loads, and then wash the comforter in a separate load, and because of the small capacity it didn't spin well. This basin held my entire sheet and coverlet set, plus blanket. It seemed to wash well without beocming unbalanced. The bin is very deep and challenging to get everything out of, so while my kids can easily load it, I have to unload or they have to use a chair. The kids could easily hop right into the basin. I am 5'5" and struggle to reach the bottom and have to stand on my tiptoes. I wouldn't recommend this for a some shorter or with physical disabilies because of how deep the basin is. I would highly recommend this for a large family because it will cut your wash time in half easily just by the capacity size. Normally laundry day takes over several days, I was able to wash so much in a short amount of time. The machines have a alrge capacity, but somehow take up far less space than my front loaders did and they clean much better. There is also a feature where you can turn the water on to like rinse soiled clothing so it can funciton like a laundry sink without actually having/needing a laundry sink. The machine integrates with the Samsung Smart Things app, and sends alerts to Smasung TV's when powered on. I get alerts when the cycle is compelte and can send wash "recipes" to the machine. I cannot start it remotely, I still have to power on the machine and press play, but that is pretty standard with Samsung smart appliance. The glass door is pretty lightweight, yet seems durable enough to set things on without fear of cracking.

[This review was collected as part of a promotion.] I really like the automatic soap and softener feature. I seem to less soap and softer than before. Clothes are also cleaner than in my old machine. It has been really handy to be able to adjust the different cycles. If this washer is as good as other samsung products that I have purchased i will be very pleased

[This review was collected as part of a promotion.] Love the extra large tub, it makes it much easier for washing bigger items like bedding, so far it’s been great

[This review was collected as part of a promotion.] Things seem to be cleaner after we purchased. Self cleaning is nice. Short people may need a stool to get items out.

[This review was collected as part of a promotion.] Super quiet. Love being able to set up via mobile phone. Spin cycle removes a great amount of the water. Very satisfied.