The iRobot got stuck for the 1st time in one of the bedrooms. It dug into and tore up the carpet and iRobot will not pay for the replacement of the carpet in that room. Told me because of the type of carpet (loop type carpet) that it's not the iRobot's fault but could not nor did not direct me to where this is written. iRobot offered to mail a new iRobot which is kinda funny since they said it shouldn't be used on loop type carpet.

Highly disappointed with this product. I bought the j7 and it took months to figure the layout of a 2 bedroom home. Doesn't even vacuum things up and misses problem areas even after it goes over them. Very noisy, not Impressed at all. Definitely would not recommend if you have animals in your house. Not to mention it was running for 3 hours and didn't pick up a single thing of significance, but got stuck because a bag was on the floor in the bedroom that it somehow got around to go in there...

Amazing technology. We have been impressed with this little smart machine. I am surprised people expect such a small delicate tool to work like a bulldozer. You need to do your work and prepare the ground beforehand. Remove the large rubbish, shoes, socks, clips, papers, cloths, ... out of its way. Clean its wheels and caster after every shift. Treat it as delicate as you would treat your other smart stuff!

Very disappointed. Spent a ton of money on this thing in January only for it to completely stop working already. I have followed all the steps and have done everything possible to get rid of "Error 26" and still nothing. Now if I want to fix an already very expensive vacuum, I have to spend MORE money to replace the head module if I ever want it to work again. I guess the old "You get what you pay for" saying doesn't include this pricey machine.

I have a pit bull mix and he sheds awful. I run mIne every day and I must say what a difference. Saves me so much time. Way better than pushing a broom around to only miss half of what I swept due to the dust and for flying all over with every push of the broom.

This review is for the J9+ combo, however this was the only way I could find to leave my review on the J9 + model instead. I have had several of the lower end roombas, I decided it was time to try the higher end model to see if there was a major difference. This robot is a $ 1,400 piece of junk brand new right out of the box. The base hardly ever works to empty the bin automatically or manually. The cleaner never wants to start on its schedule nor by trying to start it through the app, I have had to reboot this machine almost every time I need to use it to get it to operate. This defeats the purpose of its convenient purposes. When it cleans it does clean well, however the less expensive models would make more since to me if I'm having to be so hands on with this machine everytime it needs to clean. At this price and this brands reputation, I did expect much more from this robot, I would highly advise you stay away and find a similar product elsewhere or go with the cheaper models without the base as that seems to be what is so glitchy about this product!

Welcomed my new cleaning lady iRobot. We named her Stella. You program your iRobot to clean the carpet and floors. It will clean you whole house or certain rooms. Just select which room or rooms to clean. I turn on Stella when I do errands and when I come home my carpet and floors are clean. Saves so much time to do other things. You will love this Roomba J7.

[This review was collected as part of a promotion.] Great tool for additional cleaning/maintenance around the house. Love that it cleans when I don't have the time, but with an infant in the house, it's too loud to run when she's sleeping and it doesn't clean quickly enough. It took multiple charges for it to clean a space that I could have vacuumed in just a few minutes. It also missed spots and needed assistance in certain locations as it would get stuck, suck up a curtain, or be unable to get past an obstacle.

Robot is very well built and Very Easy to set up. However, their Online Support is Horrible ! I sent in a question weeks ago now an to this date , No One has responded !! Sent several follow up msgs, but Nothing. A Very good product can be destroyed by Very Poor Customer Service.. Don 9/5/22

We use this Roomba J7 on hardwood floors. The mapping feature is very good. As we use the Roomba J7 more, the maps get more accurate. Setting up zones and naming zones allows the vacuum to go directly to the zone you prefer to clean instead of the total floor map. We are very happy after 1 month of usage.