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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

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Showing 281-290 of 450 reviews
Feb 27, 2022
Happy Family
5 out of 5 stars review

Love the new J7!

This is our third Roomba purchase. Our first roomba was used for 3 years on our first floor. It was an i7 with the clean base. For 2-1/2 years if ran 4 days a week without major issues. Of course we needed a battery, replacement brushes and bags but nothing out of the ordinary. Then we started having docking issues. After going through service we just decided to upgrade. So we looked into the new J7. We have little dogs that sometimes have accidents. This feature on the new j7 seemed like the way to go. Well after purchasing one for our first floor and having it for over a month, we decided we needed a second one for the second floor as well. After a week of seeing no cat hair on the carpet, I'm glad we made the second purchase.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Aug 9, 2022
Kaseybugs
1 out of 5 stars review

Unfortunately

The iRobot got stuck for the 1st time in one of the bedrooms. It dug into and tore up the carpet and iRobot will not pay for the replacement of the carpet in that room. Told me because of the type of carpet (loop type carpet) that it's not the iRobot's fault but could not nor did not direct me to where this is written. iRobot offered to mail a new iRobot which is kinda funny since they said it shouldn't be used on loop type carpet.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Nov 27, 2023
Renee
4 out of 5 stars review

Nice little cleaning sidekick

[This review was collected as part of a promotion.] I received a complimentary iRobot Roomba j9 to review the product. I've been using it for about two months, and I've found it to be a handy vacuum to keep up with regular, low-maintenance vacuuming. Pros: - The vacuum can really do the job from start to finish with no human intervention. It returns to its base when it's full and empties into a small bin and then resumes cleaning. - It maps your home. You can save and name maps and use these in the future to assign Roomba specific spaces to clean. - It reaches some harder to reach places that are difficult to reach with other vacuums, such as under beds and couches. - It does a good job navigating around objects / people / pets. My cat is now fully comfortable around Roomba :-). CONS: - It's not a super powerful vaccuum. I tried Roomba on carpet under a guest bed that had some serious cat hair over it. Roomba was not quite powerful enough to really remove the hair, even after several attempts over the carpet. - It is loud enough that you can't really 'set it and forget it' while you're on the same floor. Overall, I really like to use Roomba when I'm already cleaning. It is great to have a device that is handling both hardwood floor and carpet cleaning, and I can follow up afterward with a quick sweep to collect anything out of Roomba's reach. I have noticed running Roomba 1-2x/week has helped keep the carpet looking noticeably cleaner. It's helped to keep the cat hair to a minimum.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Renee, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Jun 6, 2022
Sabrina
1 out of 5 stars review

Not charging after 1 month of use

It worked great for the first month. After that, it stopped charging. I have cleaned all of the sensors the way described in the owners manual. I've moved the charging base to different outlets, checked all the power cables. It just won't charge, I can't reboot it because the battery is completely dead. I've tried positioning it on the charging base myself and nothing works.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Sabrina, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Feb 17, 2022
casey
1 out of 5 stars review

unusably buggy

Stops randomly in the middle of rooms with "drop-off detected" errors. Moving it around and cleaning the sensors does nothing, support is wildly unresponsive/unhelpful. Similar issues with it complaining about bin being full when it's not. There is no way to disable or override these erroneous errors.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Casey, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jun 24, 2022
no nickname
1 out of 5 stars review

Didn't last long for the very high price

I purchased this product in 2020 and used it for hard floors and carpet on a limited basis ( not enough to wear it out in two years) and have had to replace the entire bottom of the vacuum, the base and it still doesn't work right now. i'm getting error after error. This was a very expensive product to last about a year. terrible purchase.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 8, 2023
Kate
5 out of 5 stars review

Best vacuum upgrade yet!

[This review was collected as part of a promotion.] This has been the best vacuum upgrade yet! This has been a game changer when it comes to cleaning and any Roomba upgrade. One of the best features is the napping for areas in the house. Especially right now with the holidays you can tell your Roomba not to go near the Christmas tree or within a certain range of it so it doesn't bump into any decorations. We use the Roomba almost every night once the day is done, and especially in the kitchen. We will tell the Roomba to come out, clean the kitchen and go back. It is definitely one of the most powerful Roomba that we have yet had in our house. The self emptying function is one of the best qualities of the Roomba j9. Although the self emptying function is quite loud it is worth it in the end. You can let the Roomba j9 clean the entire house without having to empty the basket each time it is full. You can leave the house and it can finish the entire cleaning job. I would highly recommend the Roomba j9 self emptying vacuum!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
May 11, 2024
ericah121
4 out of 5 stars review

Simplifies cleaning floors .

I am very pleased with this iRobot cleaner and its self emptying station. Using this is convenient and simplifies cleaning my floors. This is quiet, holds quite a bit of debris before it returns to the emptying station. It has the power and battery life to clean all rooms in my house. Powerful suction that traps all or most of the debris. Especially dirt, dust and cat litter. Now for the navigation, it comes with steps and materials to program the system to your preferred destination and schedule. I recommend using this in your home on your flooring surfaces. Works great on my hardwood and tile floors.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Sep 6, 2021
Landon S.
5 out of 5 stars review

Are you looking for the p

[This review was collected as part of a promotion.] Are you looking for the perfect addition to your smart home? Look no further... the iRobot Romba J7 is the next smart tech you need to add to your home. Our house has the typical smart lights, cameras, thermostat, doorbell, and door lock. We decided to add a budget smart robot to clean and let me tell you it sucked and not in the way you want a vacuum to suck. The thing didn't work that well. Then we found the J7 from iRobot and let me tell you this thing SUCKS but it a good way. We have two little kids that are always dropping things on the floor, on our rugs and in the carpet. This robot vacuum could handle it all and all while avoiding the toys they left on the ground. The techology in this robot vacuum was something else. It can map your house and do cleanings without much interaction from me or my wife. It can learn where to go and where not to go over time. This is one of the coolest smart products out there. So like I said at the start, time to check out the iRobot J7. Do yourself a favor and get one NOW!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Apr 13, 2024
kddeaver
5 out of 5 stars review

Clean

[This review was collected as part of a promotion.] J9 + Self Emptying Robot Vacuum is so easy to set up and use. Right out of the box plug it in. Download the app, quick and easy Wi-Fi set up. It maps and cleans the whole level of your house leaving it dust and dirt free. The tank holds the dust and makes it so simple.

Review from influenster.com
Helpful?2I8HR97JWKVM13572601338