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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 261-270 of 449 reviews
Feb 9, 2022
Reviewer name: Roadie
4 out of 5 stars
4 out of 5 stars review

Worth every cent

We run it 6 days/week 6 hrs/day. We upgraded from the i4 cause of my incontinent senior dog AND a golden retriever. The camera does see cords but not pee puddles or peepee pads ( we have wood floors). It twists them up and carries them off. However, it's priceless for the golden hair. I love the roomba.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jun 24, 2022
Reviewer name: no nickname
1 out of 5 stars
1 out of 5 stars review

Didn't last long for the very high price

I purchased this product in 2020 and used it for hard floors and carpet on a limited basis ( not enough to wear it out in two years) and have had to replace the entire bottom of the vacuum, the base and it still doesn't work right now. i'm getting error after error. This was a very expensive product to last about a year. terrible purchase.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 28, 2022
Reviewer name: Stella
5 out of 5 stars
5 out of 5 stars review

Keep your carpets and floors clean

Welcomed my new cleaning lady iRobot. We named her Stella. You program your iRobot to clean the carpet and floors. It will clean you whole house or certain rooms. Just select which room or rooms to clean. I turn on Stella when I do errands and when I come home my carpet and floors are clean. Saves so much time to do other things. You will love this Roomba J7.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Sep 9, 2021
Reviewer name: Aimster
4 out of 5 stars
4 out of 5 stars review

Pretty Reliable With a Learning System!

[This review was collected as part of a promotion.] This Roomba is definitely a contender when it comes to vacuums. It goes pretty quickly, learns pretty quickly and charges pretty quickly. It is easy to clean and maintain which is a bonus since I am a busy mom! The Roomba was simple to set up and works right from my Iphone too which is handy so I can run it when I am out if I want to. The biggest difference between this vacuum and my other one though is that this one will slow down when it comes up to obstacles, take a photo and then send me a note to find out if it is something they need to avoid in the future or if it is just a random item in the way, which is really quite cool. The bin is small so I end up changing it once a round (2600 sq ft) but with a family of four and three furry friends I am not shocked. The Roomba is a bit noisy as my video shows, but all in all it is definitely one to try out. I did have an issue with it disconnecting with the wifi too but it was simple to reconnect. I would for sure recommend the Roomba to my friends and family.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jul 31, 2022
Reviewer name: mrmovaff
5 out of 5 stars
5 out of 5 stars review

Amazing piece of delicate technology!

Amazing technology. We have been impressed with this little smart machine. I am surprised people expect such a small delicate tool to work like a bulldozer. You need to do your work and prepare the ground beforehand. Remove the large rubbish, shoes, socks, clips, papers, cloths, ... out of its way. Clean its wheels and caster after every shift. Treat it as delicate as you would treat your other smart stuff!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Nov 9, 2024
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

J9+ Combo - TERRIBLE

This review is for the J9+ combo, however this was the only way I could find to leave my review on the J9 + model instead. I have had several of the lower end roombas, I decided it was time to try the higher end model to see if there was a major difference. This robot is a $ 1,400 piece of junk brand new right out of the box. The base hardly ever works to empty the bin automatically or manually. The cleaner never wants to start on its schedule nor by trying to start it through the app, I have had to reboot this machine almost every time I need to use it to get it to operate. This defeats the purpose of its convenient purposes. When it cleans it does clean well, however the less expensive models would make more since to me if I'm having to be so hands on with this machine everytime it needs to clean. At this price and this brands reputation, I did expect much more from this robot, I would highly advise you stay away and find a similar product elsewhere or go with the cheaper models without the base as that seems to be what is so glitchy about this product!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Brandon, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jan 18, 2025
Reviewer name: Rex
3 out of 5 stars
3 out of 5 stars review

Hummm

I'm not entirely happy with my Roomba. While it does clean the house decently, it has trouble getting back to its dock, which is really frustrating. It also tends to get in the way sometimes, making it more of a nuisance than a help. It's not a horrible product, but it's far from amazing. Looking back, I'm not sure it's worth the purchase.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Rex, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Oct 11, 2024
Reviewer name: Datisch
2 out of 5 stars
2 out of 5 stars review

Disappointed

We bought Roomba vacuum & Mop Clean base Automatic dirt disposal j7+ not quite a year ago. Initially, it worked well and it still vacuums and mops nicely. The issue is that there is an error of some kind almost every time it runs but mostly the clean base doesn't function well at all. We have to use a brush every time to get fibers and dirt collected out of the vacuum to get it to run. The base says change the bag, which we do but it still says change the bag even when empty. What is the point of a robot vacuum that requires human intervention at every use? there is no point!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Datisch, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Nov 23, 2022
Reviewer name: Rosie
5 out of 5 stars
5 out of 5 stars review

So much quieter than the 980 we upgraded from

We purchased a roomba 980 in 2016 but we couldn't use it on a regular basis because I work days and my husband works nights and it was incredibly loud. We could only stand to run it when nobody was home. We purchased the j7+ today and are so happy with how quiet it is. We will now be able to run this daily even if one of us is sleeping. So excited that my floors will be free of cat hair every day!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jan 7, 2024
Reviewer name: LE
3 out of 5 stars
3 out of 5 stars review

Not up to expectations.

I have a Siberian Husky that sheds constantly. I bought the irobot to stay ahead of the fluff "glitter". It doesn't pick up haor in the one room that I need it the most (see attached picture). Also it is not able to cross the threshold into the master bedroom. It is helpful for other rooms but not what I expected performance wise.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi LE, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.