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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 241-250 of 449 reviews
Apr 24, 2024
Reviewer name: natyazevedo
5 out of 5 stars
5 out of 5 stars review

Just perfect! My new best friend ♥️

[This review was collected as part of a promotion.] Outstanding robot, I’m so so impressed with how quickly the J9+ Self emptying Robot Vacuum was able to map my hole house. The robot is a peace of art, so beautiful and modern design and what I like the most in it was that it makes almost no noise. That makes my heart very happy!😃 Cleans all rooms very well and the fact that you don’t need to clean it all the time that you use is amazing! I TOTALLY RECOMMEND THE J9+ Self emptying Robot Vacuum!!!! ♥️

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jun 19, 2022
Reviewer name: Kyto
1 out of 5 stars
1 out of 5 stars review

Too loud, bad mapping, bad pathing.

Daily clean 1st floor. Mostly hardwood, some carpet. Insanely loud on hard wood. As someone who works from home, I can't stand it. If it ran when I wasn't home it might be OK, but most days I'm home and it's so much louder than our canister vacuum that I'd rather haul it downstairs to vacuum than letting this thing run when anyone is home. If I run it in the middle of the night, it does poorly with low lighting and wakes up everyone by emptying with its jet engine level auto empty feature. Interesting concept, but not worth sacrificing my ears for 3-4 hours while it tries to make its way around. Looking for an alternative option at this point. Only nice thing is the part replacement service so we don't run out or bags or roller. The vacuum itself is average or below average.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Kyto, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Feb 9, 2022
Reviewer name: Rick C
5 out of 5 stars
5 out of 5 stars review

Best Roomba yet

By far the best roomba ever with so much intelligence that you no longer have to worry about it getting stuck or worse running over dog waste. The only negative is the sound it makes when emptying itself....can wake the dead. I have a new large home and it will work hours (going back and recharging of course) until it is totally complete. Love the ability to identify rooms and schedule them on different days.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Sep 24, 2022
Reviewer name: Army veteran
1 out of 5 stars
1 out of 5 stars review

The robot is very loud. Never completes cleaning

First of all, I am currently pregnant and my husband purchased the robot for me as a helper. However, newborns are sleeping like ALWAYS so basically I won't be able to use it AT ALL. Secondly, roomba NEVER completes cleaning without getting stuck. Overall dissatisfied. I regret that we paid so much for such a poor product.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Apr 10, 2024
Reviewer name: kimmieliette
5 out of 5 stars
5 out of 5 stars review

LIFECHANGING

[This review was collected as part of a promotion.] Who knew a vacuum could literally change your life! This is the helper I needed and it's so wonderful. My house feels so much cleaner with nice floors and I can do other things! It works well and cleans deep! So happy.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jan 6, 2022
Reviewer name: Jules
2 out of 5 stars
2 out of 5 stars review

Not impressed

I received this as a Christmas present. Was excited to try it as we have dogs and hair always needs to be vacuumed up. 1st it took forever to get the mapping done. 2nd it does a horrible job vacuuming up dog hair. It seems to roll it up and then leave it in clumps all over that then i have to pick up or get the vacuum out. 3rd there are areas it can't get to that you still have to get the traditional vacuum. What i like, once its mapped, is you can have vacuum just the rooms you need it to.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Dear Jules, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Dec 4, 2023
Reviewer name: Stallaa
5 out of 5 stars
5 out of 5 stars review

Time saver

[This review was collected as part of a promotion.] I love that I can use this while getting other things done! Set up takes a bit but is easy. I love the self empty because I hate when I go to vacuum and forgot to empty from the time before. Suction seems good and cleans well. The dock area is as compact as can be.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Stallaa, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Dec 31, 2022
Reviewer name: Kuppamma Mom
5 out of 5 stars
5 out of 5 stars review

True Savior

Love love my Roomba. A true savior for our home. We have a lab retriever who sheds a lot. Roomba does its magic every time by picking up the hair and leaving a clean tile floor. I used to spend nearly 2hrs in sweeping the floor. But now with Roomba , I start the vacuum task with an App literally from anywhere and use the 2hrs for my walk/run time . Excellent product and a great value add if you are looking to increase quality time for you and the family. Note: I tried the Vacuum plus Mop combo initially but not satisfied with the mopping functionality. Hopefully that's improved over time. Currently I use only the vacuum feature.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Feb 4, 2022
Reviewer name: Dheles
1 out of 5 stars
1 out of 5 stars review

Save your money

We bought this Roomba for Christmas. This is our fourth Roomba. We have had our other Roomba's for several years before buying a replacement. This Roomba stopped working showing error 26 after a few weeks. customer service is sending a new part to replace cleaning head modular. So frustrated!! why should I have to repair a brand new vacuum. They will not send me a new one and take this one back!!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Jan 5, 2024
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

This robot is amazing

I've had a few different robot vacuums over the years starting with the original Roomba. Recently had a shark vacuum that decided it had an appetite for cat poo and decided I needed to upgrade. This new Roomba was worth every penny as I no longer have to worry about it running over a cat toy and getting hung up and there's no more worry about it dragging a terd throughout the house. I was also impressed with how clean it left every room it cleaned. I'd recommend this to anyone, but especially people with pets

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Jeff, thank you for letting us know about your experience. We're happy to hear your excitement for our products!