Skip to Main Content
Sams Club
Sams Club
Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

Member photos

  • +1 image
Sort by |
Showing 211-220 of 450 reviews
Sep 6, 2021
Deborah A.
3 out of 5 stars review

The areas that the Roomba

[This review was collected as part of a promotion.] The areas that the Roomba cleans, does pretty well. It does so in a random way at times, missing areas here and there. It just kind of seems confused at times. I do enjoy the freedom of not having to pull the big vacuum out all the time, but I definitely wouldn't get rid of it!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
May 10, 2024
leticiap44
4 out of 5 stars review

Very impressed, but not a necessity

[This review was collected as part of a promotion.] This is my first time owning a Roomba and it is a nice addition to our home. In terms of the app, they’ve really thought of everything. After a couple of cleaning jobs, the app creates a “smart map” of your home that you can customize with dividers and labels. This comes in handy when you only want certain rooms to be cleaned. Setup was fast, but the time consuming part for me was watching it scan my condo (2 hours) to make sure it didn’t knock anything over. The only hiccup during the scan was when it ran into my cat’s water bowl and got a little splashed. The app allows you to add “keep out zones” to your map to avoid areas like I mentioned. I was impressed when watching it clean my dining room. The Roomba was able to clean around the table and chairs and remembered how to exit the maze of legs (see video). I left some drywall debris in my closet to test it out and it picked up everything except one bit (possibly missed because it was its first cleaning job and still mapping things out). The noise level was as expected—which is a little high—because, as I understand, this model has “pet features”. I imagine pulling up pet hair would require extra suction. It is very loud when emptying itself out (although brief), so keep that in mind if you have pets sensitive to noise. Overall, it is convenient to have. However, I wouldn’t consider this a necessity. With its price point in mind, I’d say it is more of a splurge if you want a break from manual vacuuming. That’s not to say that I think it is overpriced, as the technology and AI is fairly sophisticated. I hope this review was helpful.

Review from influenster.com
Helpful?2I8HR97JWKVM13572601338
Apr 24, 2024
natyazevedo
5 out of 5 stars review

Just perfect! My new best friend ♥️

[This review was collected as part of a promotion.] Outstanding robot, I’m so so impressed with how quickly the J9+ Self emptying Robot Vacuum was able to map my hole house. The robot is a peace of art, so beautiful and modern design and what I like the most in it was that it makes almost no noise. That makes my heart very happy!😃 Cleans all rooms very well and the fact that you don’t need to clean it all the time that you use is amazing! I TOTALLY RECOMMEND THE J9+ Self emptying Robot Vacuum!!!! ♥️

Review from influenster.com
Helpful?2I8HR97JWKVM13572601338
Jan 3, 2024
Jack Martel
1 out of 5 stars review

The i5+ ABSOLUTELY is a piece of junk. No technical support

I own almost every vintage of iRobot robots. I have been a customer for 20 years, having owned one of their first robots. This i5+ is a piece of junk. What concerns me most is the number of times I have called and the lack of support I have received. This episode now has gone on for over 5 weeks. Daily phone calls yield nothing. Calls to corporate yield nothing. At this point in time, there is literally nothing iRobot can do which will make amends for this fiasco .

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Jack, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Jan 1, 2023
In Seattle
4 out of 5 stars review

IRobot j7

Had a older IRobot did good job. This one has some good Features. Does well in Vacuuming Picks up more than older model. Like the Mapping of room feature. a few draw backs for me is. 1. Wish it had a handle like older model to move to a room rather than picking whole thing up. 2. didn't buy the self cleaning means i empty same as older model. However it does NOT let you know when its time to empty like older model. 3. It does not have a spot clean like older model. if you have a spill in small area it doesn't focus on that area. but goes all around room. If you move it to a new area not sure the mapping is added to the original map.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Dec 5, 2023
Marishah
5 out of 5 stars review

Love it so much.

[This review was collected as part of a promotion.] I have been using this for a month and I love it so much. I have mostly floor and just one rug in my house and it cleans very well. It goes to each and every corner and I love that it takes the picture when some hurdles come in its way, and I can just review them and resolve them from the app, another thing I love about it is self cleaning it just empty its dust bag and the suction bar is great. I am so impressed.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Marishah, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Dec 25, 2022
Tom
5 out of 5 stars review

Yes

We have an Umbrella Cockatoo in the house. This breed creates a lot of dander. I own two J5's and a M6 mop robot. They work great together to vacuum and mop the floors. The bird thinks they are alive and pitches food down to them as they pass her cage and ring stand.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Sep 6, 2021
Benny S.
5 out of 5 stars review

I have tried other robot

[This review was collected as part of a promotion.] I have tried other robot vacuums in the past, but was always frustrated with getting the robot to clean the areas that needed cleaning. This robot fixes that issue, I am able to create a map of my house and ask the robot to clean very specific areas or rooms. When the robot detects an obstacle, it sends me a picture and I can determine if it's truly an obstacle.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Jul 23, 2022
Dan D
1 out of 5 stars review

Was Good for 7 Months

We bought this vacuum 7 months ago and worked great for 7 months. Now we have constant issues of it not vacuuming in areas it's supposed to do during a job. It misses areas that it's supposed to do. I have reset this vacuum already to start fresh. It always throws errors and constantly not doing it's job. Then I have to search for it and put it back in the dock. I am highly disappointed with this vacuum! I could vacuum my house better and a shorter amount of time than this thing!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Dan, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Apr 8, 2024
Annoyed customer
1 out of 5 stars review

Very glitchy and takes rebooting a LOT, do not recommend!

When it works it is great. The sensors are very finicky and will always say it has some sort of malfunction. I have to reboot and restart sometimes twice a week. The brushes are always getting tangled and have to be cleaned out almost very use. Dust will get on the sensor and then say it needs fixed when really it just needs wiped off (like almost every use).

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.