Suboptimal suction and cleaning ability compared to the 980 model. More importantly, after five months of use, the robot died mid cleaning. Will not charge, power on, or respond to reset procedures. This was end of April. It took iRobot customer service more than a month to send a replacement battery (multiple emails from me asking for the battery they claimed was sent before it was shipped). Robot remains dead. They have asked me to try the same troubleshooting steps multiple times. I've done them, redundantly, without success. Just today they asked me again to update the robot's software, despite me already telling them multiple times that I've tried and the machine is unresponsive. They closed the email with if anything comes up in the future, I would be pleased to help. It has been 2.5 months since the product, which remains under warranty, died. I have requested for iRobot to repair or replace the J7+ multiple times and they do not respond to this request. At this point it seems like they are attempting to run out the clock on the warranty.

[This review was collected as part of a promotion.] I have tried other robot vacuums in the past, but was always frustrated with getting the robot to clean the areas that needed cleaning. This robot fixes that issue, I am able to create a map of my house and ask the robot to clean very specific areas or rooms. When the robot detects an obstacle, it sends me a picture and I can determine if it's truly an obstacle.

This is our third Roomba purchase. Our first roomba was used for 3 years on our first floor. It was an i7 with the clean base. For 2-1/2 years if ran 4 days a week without major issues. Of course we needed a battery, replacement brushes and bags but nothing out of the ordinary. Then we started having docking issues. After going through service we just decided to upgrade. So we looked into the new J7. We have little dogs that sometimes have accidents. This feature on the new j7 seemed like the way to go. Well after purchasing one for our first floor and having it for over a month, we decided we needed a second one for the second floor as well. After a week of seeing no cat hair on the carpet, I'm glad we made the second purchase.

It works wonderfully...when it is not broken or displaying errors. We own a long haired golden retriever, it was the main reason the get the robot. But around a month after we got the J7 the spin brush stopped working, have not being able to make it work again and support did not come back with any answer even though it is still under "supposedly" 1 year warranty; now after only 6 months the robot is displaying error 26, did try all the suggested steps yet is not working, just contacted support in order to see it the head module which is indicated need to be replaced will be shipped as the robot is under warranty. Honestly, for not so cheap piece of robot find it annoying that after relatively short time pieces need to be replaced and / or fixed. Roomba supposedly to be the "gold" standard on these sort of machines yet i do wonder if for less money there are a more reliable robot around. My suggestion would be to do a thoroughly research before buying this one.

For how much was spent on this item I thought it would be great. Honestly the cheap shark vaccum i had before this did just as good. This vaccum is always missing piles of dog hair on the floor. I have to run several times a day and still don't think it gets everywhere. Really just not impressed.

I have been really happy with my j7 after the first few weeks. It is a vast improvement over the first Roomba that I purchased back in 2017. It mapped my house quickly and I love being able to tell it which rooms to vacuum. It cleans efficiently and quietly and the self-emptying feature is great.

Highly disappointed with this product. I bought the j7 and it took months to figure the layout of a 2 bedroom home. Doesn't even vacuum things up and misses problem areas even after it goes over them. Very noisy, not Impressed at all. Definitely would not recommend if you have animals in your house. Not to mention it was running for 3 hours and didn't pick up a single thing of significance, but got stuck because a bag was on the floor in the bedroom that it somehow got around to go in there...

I purchased this product in 2020 and used it for hard floors and carpet on a limited basis ( not enough to wear it out in two years) and have had to replace the entire bottom of the vacuum, the base and it still doesn't work right now. i'm getting error after error. This was a very expensive product to last about a year. terrible purchase.

I signed up for the select program with hesitation; however after running multiple calculations and factoring in the amount I actually use my Roomba I made the decision and I couldn't be happier. I am a busy mom of 5 kids and I have had a Roomba 960 for years after getting new flooring in the house I decided on an upgrade and man am I impressed with the new technology especially of upgrading from an older version. The vacuuming itself is significantly quieter, the navigation is impressive compared to the other and if I forget to pickup I'm not terrified she will wreak havoc on my house. This model can navigate around the most cluttered areas impressively. I'm also excited and find useful the advanced mapping technology for targeting cleaning or avoided the cluttered playroom altogether. I've never known another brand of robotic vacuum; so I can't speak on that comparison but it is a huge upgrade from my previous Roomba. I feel at ease that I don't have to hear anymore errors from full dust bins and I pretty much just let her do her thing. The select program gives me a sense of comfort that I won't have any additional expenses other than my monthly payment. There is ONE CON; she sounds like a jet engine landing when she empties her bin. At first I was terrified, then I laughed, then I realized 15 seconds of noise is nothing compared to emptying that terrible dust bin! If you're on the fence do it!

[This review was collected as part of a promotion.] I received a complimentary iRobot Roomba j9 to review the product. I've been using it for about two months, and I've found it to be a handy vacuum to keep up with regular, low-maintenance vacuuming. Pros: - The vacuum can really do the job from start to finish with no human intervention. It returns to its base when it's full and empties into a small bin and then resumes cleaning. - It maps your home. You can save and name maps and use these in the future to assign Roomba specific spaces to clean. - It reaches some harder to reach places that are difficult to reach with other vacuums, such as under beds and couches. - It does a good job navigating around objects / people / pets. My cat is now fully comfortable around Roomba :-). CONS: - It's not a super powerful vaccuum. I tried Roomba on carpet under a guest bed that had some serious cat hair over it. Roomba was not quite powerful enough to really remove the hair, even after several attempts over the carpet. - It is loud enough that you can't really 'set it and forget it' while you're on the same floor. Overall, I really like to use Roomba when I'm already cleaning. It is great to have a device that is handling both hardwood floor and carpet cleaning, and I can follow up afterward with a quick sweep to collect anything out of Roomba's reach. I have noticed running Roomba 1-2x/week has helped keep the carpet looking noticeably cleaner. It's helped to keep the cat hair to a minimum.