Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

Member photos

  • +1 image
Sort by |
Showing 131-140 of 449 reviews
Sep 6, 2021
Reviewer name: Armando R.
4 out of 5 stars
4 out of 5 stars review

Convenient, picks up more

[This review was collected as part of a promotion.] Convenient, picks up more than expected. I like that it integrates with Google home, and it's great maneuvering around mid to larger objects. Only minor cons are that it has a small bin that sometimes needs to be emptied mid job and smaller objects like toys will need to be cleared for optimum use.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Sep 9, 2021
Reviewer name: Aimster
4 out of 5 stars
4 out of 5 stars review

Pretty Reliable With a Learning System!

[This review was collected as part of a promotion.] This Roomba is definitely a contender when it comes to vacuums. It goes pretty quickly, learns pretty quickly and charges pretty quickly. It is easy to clean and maintain which is a bonus since I am a busy mom! The Roomba was simple to set up and works right from my Iphone too which is handy so I can run it when I am out if I want to. The biggest difference between this vacuum and my other one though is that this one will slow down when it comes up to obstacles, take a photo and then send me a note to find out if it is something they need to avoid in the future or if it is just a random item in the way, which is really quite cool. The bin is small so I end up changing it once a round (2600 sq ft) but with a family of four and three furry friends I am not shocked. The Roomba is a bit noisy as my video shows, but all in all it is definitely one to try out. I did have an issue with it disconnecting with the wifi too but it was simple to reconnect. I would for sure recommend the Roomba to my friends and family.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Sep 6, 2021
Reviewer name: Laurie D.
3 out of 5 stars
3 out of 5 stars review

Great tool for additional

[This review was collected as part of a promotion.] Great tool for additional cleaning/maintenance around the house. Love that it cleans when I don't have the time, but with an infant in the house, it's too loud to run when she's sleeping and it doesn't clean quickly enough. It took multiple charges for it to clean a space that I could have vacuumed in just a few minutes. It also missed spots and needed assistance in certain locations as it would get stuck, suck up a curtain, or be unable to get past an obstacle.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Dec 16, 2021
Reviewer name: Jeff
1 out of 5 stars
1 out of 5 stars review

I will never buy from this company again!!!!

Purchased a J7 for $700 and a few days later they dropped the price by $200. I called to get a price match refund for the $200 after 3 weeks and several phone calls to customer service (hours on hold), they told me that they only price match in the first 7 days. I argued that they have a 60 day money back return policy. They would not refund me the $200. They left me no choice other than to request a full refund. So I'll take my money else where. Worst customer service I have ever seen.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Dear Jeff, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Dec 28, 2022
Reviewer name: Stella
5 out of 5 stars
5 out of 5 stars review

Keep your carpets and floors clean

Welcomed my new cleaning lady iRobot. We named her Stella. You program your iRobot to clean the carpet and floors. It will clean you whole house or certain rooms. Just select which room or rooms to clean. I turn on Stella when I do errands and when I come home my carpet and floors are clean. Saves so much time to do other things. You will love this Roomba J7.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Nov 14, 2023
Reviewer name: D
5 out of 5 stars
5 out of 5 stars review

Stress free

[This review was collected as part of a promotion.] This has been such an easy and carefree product to use. I had stopped using robot vacuums because I had to empty it almost every time I used it and it just became a hassle to remember to do it before I used it again but I like this because of the self emptying feature that so I don't have to worry about having to empty it after every use. The vacuum itself is s very sturdy. Cleaning time is appropriate and the battery I would say lasts a good amount of time.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi D, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Dec 7, 2021
Reviewer name: Mom of 5
5 out of 5 stars
5 out of 5 stars review

Hesitant and Extremely Impressed

I signed up for the select program with hesitation; however after running multiple calculations and factoring in the amount I actually use my Roomba I made the decision and I couldn't be happier. I am a busy mom of 5 kids and I have had a Roomba 960 for years after getting new flooring in the house I decided on an upgrade and man am I impressed with the new technology especially of upgrading from an older version. The vacuuming itself is significantly quieter, the navigation is impressive compared to the other and if I forget to pickup I'm not terrified she will wreak havoc on my house. This model can navigate around the most cluttered areas impressively. I'm also excited and find useful the advanced mapping technology for targeting cleaning or avoided the cluttered playroom altogether. I've never known another brand of robotic vacuum; so I can't speak on that comparison but it is a huge upgrade from my previous Roomba. I feel at ease that I don't have to hear anymore errors from full dust bins and I pretty much just let her do her thing. The select program gives me a sense of comfort that I won't have any additional expenses other than my monthly payment. There is ONE CON; she sounds like a jet engine landing when she empties her bin. At first I was terrified, then I laughed, then I realized 15 seconds of noise is nothing compared to emptying that terrible dust bin! If you're on the fence do it!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Dec 24, 2022
Reviewer name: IB
4 out of 5 stars
4 out of 5 stars review

A very good robot vacuum, mop is so-so

Likes: Vacuum is reasonably quiet eventually gets almost everywhere to pick up stuff I wouldn't normally try to get to with regular vacuum. Dislikes: It can get clogged, even without a lot of dirt pickup. The mop does an OK cleaning job, not nearly as good as a manual cleaning job with a Bona mop. It can't do any "scrubbing". But it is very efficient in its use of cleaner.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
May 8, 2024
Reviewer name: Smiley
5 out of 5 stars
5 out of 5 stars review

I love my Roomba !!! Already want more.

We have a white German shepherd and if you know you know . Our house is full of white fur that's gets everywhere and is never ending. We had the Roomba I3 and decided to upgrade to the J9+ vacuum. WORTH IT !!!!! We have it run and now I feel like we have our house back . The self empty features is amazing !!! Beforehand I would have to empty it out several time on a clean because of all the fur. Now when it gets full it goes to the base and self empty and continues with the clean . I love my roomba and it makes me feel so much better coming home to a clean house and not having to worry to vacuum everyday .

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Smiley, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Oct 29, 2022
Reviewer name: Murp
5 out of 5 stars
5 out of 5 stars review

I received as a Christmas gift last year and I love it!

I don't understand all the negative reviews on this product. I have purchased other brands that were not self emptying and constantly got stuck. This vacuum is 100% better all around than anything else I have tried. I live in an old dark house and because of low light other vacuums would just freak out on dark rugs and things and just stop. My advice to anyone wanting a robot vac is to save your money and go with this model. I use this one and it is great that you can program it and have it do a room or two or The whole house. It has never gotten stuck and always finds its way back to the base. I am not sure what kind of abuse some of these negative reviewers may be subjecting their appliance thru but I've had mine almost a year and I love it!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338