Customer reviews for LG 5.2 cu. ft. Front Load Washer forMember photos
Verified Purchase
Best Front load washer
I’ve only had this about a month but I absolutely love this washer! My previous washer was a LG top load, was sad when it gave up the ghost! Before that one I had a front load by whirlpool & swore I would never have another front load (it was not a good machine) but LG has hit this one right out of the park!! It’s quick and larger so less time in the laundry room!!
Thank you for choosing LG once again and for sharing such a wonderful review! We know how hard it is to say goodbye to a trusted appliance, so we are absolutely thrilled that your new WM8900HBA front-load washer changed your mind and won you over. Knowing it restored your confidence in front-load washers is truly one of the greatest compliments we could receive. There's nothing better than cutting down your laundry time with a larger, faster machine so you can spend less time cleaning and more time doing what you love. Welcome back to the front-load family! If you ever have any questions or need assistance, our LG CareQ team is here to help at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/. Thank you for welcoming LG back into your laundry room! We hope your new washer continues to exceed your expectations for many years to come.
Verified Purchase
We are impressed!
Not only does this Mega capacity washer cast an imposing presence in our laundry room, but it also handles every load smoothly with quiet efficiency! Highly recommended if you have the space.
It’s fantastic to hear how well it’s performing in your home, especially with its mega capacity making laundry day feel more effortless and efficient. We love that it’s able to handle large loads smoothly while still maintaining that quiet, dependable operation — exactly the kind of everyday convenience it’s designed for. We really appreciate you taking the time to highlight your experience, and it’s great to know the washer has been such a strong addition to your laundry routine alongside your other LG appliance. If you ever need assistance, our LG CareQ Team is always happy to help at 1-888-542-2623 or via live chat or email through our support site https://www.lg.com/ca_en/support/contact-us/
Great Washer
Did a lot of research and price comparisons before purchasing. Wanted something with a larger capacity and ran across this washer. Read many reviews and decided this was the one. Has taken some time to figure all the features out, but making progress! The LG Thin Q app is a great added feature and is helpful with reminders. Our only issue is cosmetic, but the markings on the touch buttoned for power and start/pause have already worn away in 8 months?!?
Hello there, Dave! Thanks for sharing your thoughts. Always good hearing your washer is keeping up with big loads and that the ThinQ app is making things easier. We’ll pass along your note about the button markings to our product team. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich
Verified Purchase
LG WM8900HBA works flawlessly
Just bought tbis LG washer WM8900HBA, this is large capacity washer and is very quiet while working. It does a great job .
Thank you for sharing your experience! We’re thrilled to hear that you are enjoying the large capacity and quiet operation of your new LG WM8900HBA. Providing a powerful yet peaceful laundry experience is what we strive for, and we’re glad it’s doing a great job for you!
Love
I love this washer. I have had it for 2 1/2 years now and no issues at all. It is a larger capacity to fit bigger comforters which is why i bought it. I would definitely recommend.
Verified Purchase
front loader
I've used it on two loads so far, but reading the do's and don'ts.....don't use softner, I have two bottles there at home. Not just going to throw away. Don't put mats with rubber, how are you to wash bath mats? Dry the machine after your finnished with it, come on, we have enough to wash the clothes for the family only to clean the machine also........
Thank you for sharing your experience with your WM8900HBA and for taking the time to go through the usage guidelines. We understand how some of these recommendations can feel restrictive, especially when you’re just getting started and trying to manage everyday laundry needs for the family. We hear your concerns regarding fabric softener use, washing items like bath mats, and the added step of drying the machine after use. These guidelines are intended to help maintain optimal performance and protect the washer over time, but we understand they may not always feel convenient in day-to-day use. For items like bath mats, we generally recommend checking the care label and washing only machine-washable mats without rubber backing or using a delicate cycle if appropriate. If you’d like, our team can help guide you on the best settings for these types of loads. Our LG CareQ team is here to help at 1-888-542-2623, or you can reach us via live chat or email at https://www.lg.com/ca_en/support/contact-us . Thank you again for your feedback—we truly appreciate the opportunity to support you as you get familiar with your new washer.
LG Mega Capacity Smart Front Load Washer and Dryer
The symbols on the display panel buttons completely faded in 3 months. Since this is cosmetic is is not covered under warranty. There were several occasions where water has leaked out from the door of the washer and ruined my hardwood flooring. If you put the dryer temperature on high, the inside metal grate burns leaving a permanent dark burn spot on the grate. The dryer senses clothes are dried, but still damp. .
Hello, Pamela. We appreciate you sharing your experience with your LG WM8980HVA Washer‑dryer combo. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. For the leaking you mentioned, confirming that the door gasket is clean, ensuring no clothing is caught between the seal, and checking that the unit is level can help prevent moisture from escaping while a technician evaluates the door components. For drying performance, selecting a higher dryness level, avoiding mixed‑fabric loads, and cleaning the lint filter before each cycle can help the sensor read moisture more accurately. You can review guidance on leak prevention here: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 and drying performance here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
2 Lemon Washers. C'mon LG!
We bought this model based on its high rating from consumers and the fact that we owned a previous LG front load washer for 13 years that never had issues until the end. We also have an LG TV and refrigerator that are several years old and have been great. So LG seemed like a win-win. The first washer gave issues after 6-7 months and was deemed unrepairable so LG sent a replacement of the same model. The second washer was problematic right out of the box with the same issues we dealt with previously. All LG would offer was their repair and replacement (and it would have to be the same model again) and an extension of 6 months warranty on a washer that was a lemon on day 1. Not impressed with their warranty policy (which unfortunately is universal regardless of brand). I believe there may be a quality control issue for a batch of serial numbers that were produced within a range of time from where this washer is manufactured, because we got 2 consecutive washers with the same issue which is rare to happen. After such a horrendous experience we will have to purchase another washer out of pocket and it will obviously be a different brand. Universal standards on warranty service and repair need to change as the only option we would have had are to take regulatory action through the Canadian Consumer Protections Act, but we wanted to avoid further stress.
Hello Sherry, we are deeply sorry that your experience with your LG WM8900HBA washers has been so disappointing, especially after 13 years of reliable performance from your previous LG front load washer and positive experiences with your LG TV and refrigerator. We completely understand your frustration after receiving a replacement unit that experienced the same concerns right out of the box, and we regret that the resolution provided did not leave you feeling confident about moving forward with the same model. We understand that our internal team has reviewed your concerns and provided additional warranty coverage for your unit, but we also recognize that you would like to have your concerns reviewed further given the experience you have had with both units. If you would like to escalate your concerns for additional review, please connect with our LG CareQ Team through our support page: https://www.lg.com/ca_en/support/contact-us/ and have your bill of sale handy. We appreciate you giving us the opportunity to review your concerns further, and reference CNN260907452644.
quits before rinse and spin
My washing machine, 3.5 years old, has been quitting for the last 2 years, intermittently, whenever I try to wash. A U5 or U6 error pops up. It quits with a light load, heavy load, and on any cycle I was told to unplug it for 20 minutes. This worked a few times, but now it does not. I don't have money for a new washing machine.
Hello, Tammy. Thank you for sharing your experience with your LG WM8900HBA Washer. We appreciate you taking the time to write a review and bring this to our attention. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and displaying the U6 code during operation. As a quick troubleshooting step, try rebalancing the items inside the drum manually or adjusting the leveling feet on the bottom of the machine to ensure it rests firmly on a level floor. You can also view complete detailed instructions by visiting https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078?srsltid=AfmBOopkvPvtt6Z-pfnT1TK9cgLuQWcOx1sFzJVb9TNdPc3804ZCA0w1 and selecting the U6 error code to access the guide. We want to ensure your washing machine performs reliably for your laundry routine. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
LG Washing machine Drainage Pipe Stinks
Washer smells. Please do not buy this product. As a customer LG is expecting is to do some mechanical work. Drain the water that stinks every month. This is Health Hazard issue. The engineers need to look into this issue.
Hello. We appreciate you taking the time to share your feedback and review for your LG WM8980HVA Washer. We recognize your experience with odor buildup in your unit and the maintenance steps required for draining. To help prevent and eliminate washing machine odors, please leave the door open after each cycle to allow the tub to dry completely, clean the door gasket regularly, run the Tub Clean cycle with a washing machine cleaner, and empty the pump filter as part of routine care. You can also visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757?srsltid=AfmBOook9-nu64HLahTqKTZSIOjkcK9shHHkf4lHIndATS1ybCaSeNI1 for additional helpful troubleshooting guidance. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James