We hate to hear this and thank you for the feedback.^Sandy

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hey there, thanks a lot for your review. We understand how crucial it is for your unit to work smoothly, and we'd gladly dig deeper into this. Whenever you have the time, please feel free to just drop us a private message on social media @LGUSSupport, along with your contact details, model, and serial number. ^Anthony

Hi, Teddy. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator to provide long-term reliability. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this longevity and replacement concern being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James