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Customer reviews for Aquafina Purified Drinking Water 16.9 oz., 32 pk. for
Aquafina Purified Drinking Water 16.9 oz., 32 pk.
4.7 out of 5 stars
stars
13.1K ratings3,496 reviews
  1. 5 stars84% (11K)
  2. 4 stars7% (946)
  3. 3 stars3% (422)
  4. 2 stars2% (206)
  5. 1 star4% (527)

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Showing 1,561-1,570 of 3,496 reviews
Aug 2, 2022
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

poor quality bottle

I paid extra money for aquafina simply for the quality of the bottle. you could actually pick it up without it collapsing. seems as though the bottles are no longer made like that and are about the quality of the cheap stuff. might as well save a lot of money and just buy the cheap stuff. good-bye aquafina for me.

Review from walmart.com
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Feb 23, 2016
Reviewer name: Dawn
5 out of 5 stars
5 out of 5 stars review

product great, delivery awful

I order water for our office. I always order at least 4 - 5 cases every 4 - 6 weeks. I used to order from Office Depot but decided to switch to Walmart. The case are larger and the price is almost the same. I ordered 4 cases this first time. When it was delivered one of the cases had about 10 bottles busted in it, water was all over the place, box was torn, etc. I did get a great deal, the delivery was just terrible.

Review from walmart.com
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reply from Aquafina

Hi Dawn, we're sorry to hear that. We'd like to get some additional information about your experience and report it to our Quality teams. Please give our team a call at 1-800-433-2652 (Mon-Fri, 9am-5pm ET), or email through https://cu.pepsico.com/aquafina and use reference number 062617764A.

May 2, 2023
Reviewer name: Nantz
1 out of 5 stars
1 out of 5 stars review

LOUSY NEW JUNK BOTTLES AND LIDS- Much HIGHER PRICE

This is a complaint to PEPSI management... Always like this water... BUT.. the ridiculous increase in price... COMBINED with the TERRIBLE new bottles and lids (JUNK... leak...and so flimsy they fall over...) POOR MARKETING to raise the prices sky high along with downgrading the product... Too many other brands with CHEAP BOTTLES... less costly to buy.... if you want to sell junk... prices need to go DOWN.. NOT UP.

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Apr 14, 2016
Reviewer name: Carol
1 out of 5 stars
1 out of 5 stars review

water great, bottle not

The water is probably the best bottled water that I have ever tasted. The price is great. However, the bottles crush in when you just lightly hold them. When you try to open them, water comes pouring out the top. You have to grip the bottles in order to open them, and this causes the water to run out all over the place. I contacted the company and they have no intentions of purchasing thicker bottles that don't cave in and destruct. I will never buy this water again. I would rather pay more to get bottles that are better.

Review from walmart.com
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reply from Aquafina

Hi Carol, we take product quality very seriously and appreciate your bringing this to our attention. We truly value your loyalty, and we’ll be sure to relay your feedback to the appropriate teams.

Jun 24, 2022
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Horrible water taste

I am picky about my water. The City I live in has terrible water and I don't drink it. I drink bottled water. We got Aquafina this week. This water was terrible it was almost as bad or worse than City water. It tasted like it was scooped out of a toilet. Shame that Aquafina can just bottle nasty city water and sell it to the public. I could make a killing with my city water.

Review from walmart.com
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May 28, 2022
Reviewer name: Dee
2 out of 5 stars
2 out of 5 stars review

Bottles Have Problems

I have always loved Aquafina water for it's taste, but lately the bottles are hard to open without spilling water as your turning the bottle cap. The bottles don't even stand straight on a tabletop without tipping over they are too flimsy. The new eco bottles are terrible. Please fix this I would like to remain loyal to Aquafina

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reply from Aquafina

Hi Dee, we're sorry to hear about the trouble you've had with those bottles of Aquafina. Please know that we'll pass along your comments to the appropriate teams. Thanks for the review!

Jan 21, 2022
Reviewer name: Juci Luci
3 out of 5 stars
3 out of 5 stars review

Different Caps

The water itself is good but I'm going to switch to a different brand because they started putting cheap caps on these bottles. The reason why I liked this water was because of the strong blue caps they use to have. Now it's little flimsy white caps. The plastic feels thinner also. Sad.

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Feb 20, 2015
Reviewer name: Jewels
5 out of 5 stars
5 out of 5 stars review

Great water that you will love to drink!

Aquafina water is healthy water. Through its purification process, you experience a very refreshing, clean taste. You won't see foreign particles floating around like you would in some spring waters. Drink it everyday but most important, keep several cases on hand as your emergency supply.

Helpful?16EA2GV064D113568001702
reply from Aquafina

Hi there, thanks so much for your comments! We love hearing from our fans and are so glad you're enjoying Aquafina. Thanks again!

May 23, 2018
Reviewer name: Francesco
1 out of 5 stars
1 out of 5 stars review

Crooked bottles!

I have been drinking this water for years, even though Pepsico does not know how to make bottles that stand straight. I even called them a couple of years ago and they told me that was because their water is eco friendly. Once again, a bottle fell on it's own all over my paperwork and this is the end for me, goodbye aquafina Franco M

Review from walmart.com
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reply from Aquafina

Hi Franco. The quality and ease of our packaging are of prime importance to us. Please be assured that we'll pass along your comments to the appropriate individuals here at headquarters. If you'd like to share additional details about your experience, please give our team a call at 1-800-433-2652 (Mon-Fri, 9am-5pm ET), or email through https://cu.pepsico.com/pepsi and use reference number 065141576A.

Sep 30, 2022
Reviewer name: Ohlookabunny
1 out of 5 stars
1 out of 5 stars review

Drinking too much water can cause dehydration???

I noticed there was a very strong medicine taste and it was very bitter. It was getting hard to swallow, and I was beginning to feel more dehydrated than before I bought this case of water. When I went to the website and read off the list of chemicals found in the water, many were at the max level of acceptance. I did some of the ppb=mg/L conversions and thought there had to be a typo on there somewhere because that's too much cyanide. The sulfate and chloride jumped out, both being 250 mg. I looked up the sulfate, and it said it was actually added for "flavor," but if you got over 250, beverages tended to be bitter and taste like medicine. Hmmm. Then it said high sulfate water wasn't recommended for babies and that drinking high sulfate water can actually cause you to become dehydrated. Yes. But don't take my word for it. Look it up.

Review from walmart.com
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