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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 381-390 of 986 reviews
Jun 6, 2021
Reviewer name: Sally Sucker
3 out of 5 stars
3 out of 5 stars review

Not thrilled!

After 4 months and a new battery I'd say that I'm happy with my Roomba but not Thrilled. It seems if we ran it 10 times 8 times there's some sorta issue! Battery, stuck on a cliff or the battery dies before completion. I mean on a scale of 1 to 10 I'd say 6.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
reply from IRobotPWR

Hello! Thank you for your review. We understand your expectation for the Roomba 675, and we wanted to provide more information on your robot. While models like the i7 and s9 are great for entire home cleaning the Roomba 675 performs best in spaces of 1-2 rooms. The 675 will attempt to clean the entire area, and return home as it's battery life drains. If Roomba is too far away from the base then it may not return to the Home Base. We note that you have been working with our team to get the best performance out of your robot in your home. If you have further issues we are still here to help at 877-855-8593. Thank you! - Sincerely, iRobot Customer Care

Aug 8, 2018
Reviewer name: J from NW
4 out of 5 stars
4 out of 5 stars review

The slicker picker- upper

[This review was collected as part of a promotion.] I have dark hardwoods in half of my house which show every crumb and hair ( and I have 3 kids that create piles of crumbs many times a day). The iRoomba614 can clean them up letting me do another needed chore. The smaller the area, the better the clean. The scheduled clean you can set up on your phone works- but be aware that it will set off motion detectors if you have a security system that uses them! I have used it on the carpet and while it doesn't deep clean the carpet like a heavy duty vacuum, the carpet fuzz, lint, debris gets picked up with nice lines left telling you it was vacuumed.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Aug 8, 2019
Reviewer name: Aliko
4 out of 5 stars
4 out of 5 stars review

Good robot

I like this Roomba it functions just as well as my older ones. It does a good job cleaning but always comes back to the same areas over and over that I did not see my older Roomba doing. It does not dock well and the docking station is flimsy I wish I still had my bumpers to as this didn't come with any.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Nov 14, 2019
Reviewer name: No nickname
1 out of 5 stars
1 out of 5 stars review

I will never buy another Roomba.

This product is nothing like it is marketed as. I bought this to replace a Neato but now I am going back to my Neato. I can't return this product because I threw the original packaging away. I should have hung on to it. If I could rate it a negative number, I would.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Jan 26, 2020
Reviewer name: Dina Thompson
5 out of 5 stars
5 out of 5 stars review

Absolutely love "her"!!!!

I absolutely love my iRobot'!! She's a life, time and back saver!!! She does a great job on my tiled downstairs which is approximately 1650 sq ft. She is still learning to go on the area rug and sometimes get stuck but other than that I am totally satisfied. I do have a dog so pet hair is an issue but she truly gets every bit. I know this because I went and used my wet swiffer after she was done and there was ZERO pet hair left! I have to say I was hesitant buying the 675 iRobot' because it's not the newest but the price was right and I thought I would give it a try and I am definitely not disappointed! I highly recommend it to friends and family! I can't imagine not having one now.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Jan 25, 2020
Reviewer name: Janna
5 out of 5 stars
5 out of 5 stars review

Love this vacuum!

Love not having to pull out a large vacuum several times a week to pick up dog hair and other small debris. Our only problem is that it gets stuck under cabinets in the kitchen and the beds in the bedrooms. For the convenience, I'll take these minor problems.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Sep 20, 2019
Reviewer name: Shannon
4 out of 5 stars
4 out of 5 stars review

I love this vacuum!

I love this product. I was very skeptical in the beginning because I have 3 dogs with long hair (Shellie, Collie and Border Collie) and was afraid I'd be emptying the bin or brush every five minutes. I was very pleasantly surprised how well the Roomba cleaned and didn't need to be emptied. It takes about an hour to go through the cleaning cycle at my house and I don't need to empty it until the end! I'm very happy with how well it transitions from cleaning my wood floors in some rooms and carpets in others. The only reason I didn't give it 5 stars is because occasionally it doesn't remember my house pattern and misses some spots but overall it does a great job. Highly recommend!

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
May 5, 2022
Reviewer name: AF
2 out of 5 stars
2 out of 5 stars review

Charging issues...

The Roomba itself works well, but the charging station situation is just an absolute disaster. It can't position itself onto the charging station, and after ~6 months, it just stopped charging for more than 30 seconds at a time. So if you want to use it, you have to put it next to you while you're sitting down, and slightly reposition it every 30 seconds for like an hour or two. Just to get one use. Might as well just use a regular vacuum.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
reply from IRobotPWR

Hi iRobot Customer, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have just e-mailed you, so we can provide you with a proper solution.

Nov 17, 2019
Reviewer name: Ana
5 out of 5 stars
5 out of 5 stars review

It cleans very well!

I was very skeptical about Roomba until I started seeing my friends homes cleaned by it, so I decided to give it a try and for my surprise it does a great job! I am amazed about this little robot, now I tell everyone to give it a try, it's so good to have the floor always clean, it makes me clean everything else more often and now my home is always clean and fresh.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Dec 4, 2020
Reviewer name: Am disappointed
1 out of 5 stars
1 out of 5 stars review

I would not buy this!

Will clean when in open room. But who has the time to remove all the furniture so it can vacuum. Just got off phone with customer service, just demonstrated the fact that could not dock. It took 8 minutes to dock from six feet away after going the the opposite direction from the docking station.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
reply from IRobotPWR

This does not sound like the docking behavior you should be seeing from your Roomba. When a Roomba 675 detects that it needs to return home to the Home Base it will begin searching for the signal the Home Base emits. While the Robot is searching for the signal it will continue to clean. The signal extends 6-8 feet from the base, once the Robot captures the signal it will begin the docking process. To help with docking we recommend placing the Home Base in a centralized location in the home where there is at least 4 feet of clear space in front and 18 inches on each side of the base. This will help your Roomba have an easier path to docking. If your Roomba is not able to dock from short range we would encourage you to continue working with our Customer Care team to obtain a resolution. We are dedicated to making sure that your Roomba works its best. To speak to someone who will be able to help you get to the root cause of your robot's behavior you can reach Customer care by phone at 877-855-8593. - iRobot Customer Care