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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 381-390 of 986 reviews
Jan 25, 2020
Lazy retiree
5 out of 5 stars
5 out of 5 stars review

Wow! It works beautifully! I love it!

I love that you can program the I Robot to come on every day at a certain time if you wish and you know that the floors will be clean. I do recommend getting a virtual wall so that sometimes you can have your Roomba just clean a certain area really really well. After the first few days of regular cleaning of the dog hair I found I did not need to empty the canister at all til she had finished. So you might think the canister is small but with regular daily cleaning it is adequate. I can now go several days without emptying.

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Jan 25, 2020
Howard
4 out of 5 stars
4 out of 5 stars review

Works good

Really like irobot over all. The only problem is it seems to know how to hang up on things. Example it was on the bathroom scales the other day and stopped running so had to go get it and gets hung up on rocker recliner. Other than that it work good. It will go back over the same area several times too.

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Oct 18, 2019
S
3 out of 5 stars
3 out of 5 stars review

Disappointed

I was so excited to get a Roomba, especially to clean up the pet hair that accumulates between vacuuming. However, I am so disappointed. This is not a pet hair friendly vacuum. I am having to empty the bin and take the rollers out multiple times a day because pet and human hair constantly gets wrapped around the rollers, under the roller end caps, and around the front wheel axel. In addition, I have it scheduled to run every day and yet it doesn't seem to memorize or determine a pattern with the layout of our home. It seems to randomly choose the areas it cleans, missing areas and entire rooms with debri and hair. On top of that, it repeatedly gets stuck in various places, multiple times during each cleaning cycle.

Review from store.irobot.com
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Aug 13, 2018
SF UX Guy
5 out of 5 stars
5 out of 5 stars review

Roomba, where have you been all my life?!?

[This review was collected as part of a promotion.] I've been aware of iRobot products for some time but didn't realize what I was missing until I used the Roomba 675. This is my best friend. I love that I can schedule it to vacuum while I'm away and coming back to clean floors. I have 2 cats in a small studio apartment. They shed constantly and cat litter gets tracked throughout my place. Roomba vacuums it all. I can't imagine life without one now. I'd highly recommend Roomba 675 to others.

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Feb 20, 2020
Amanda in Ohio
5 out of 5 stars
5 out of 5 stars review

Best thing next to sliced cheese.

I was a skeptic. My husband said to buy one but I really felt it was just a fad and probably would not do a sufficient job. It sat in the box for three weeks before I de decided to finally get it running. We have two dogs and three cats and a household of four people. I use to sweep twice a day. Once in the morning then in the afternoon. First time I tried it I had just swept the floor with our dyson sweeper an hour before turning on the roomba. I didn't expect it to pick up anything. To my surprise at the end of its cycle the bin was full of dirt and pet hair. I was shocked. This thing has improved my days in a huge way. It runs early in the morning and when I wake the floors are clean. It's a wonderful little machine. The only cons is it does get stuck sometimes under my couch. Not a huge issue, it's more of a small inconvenience. I highly recommend this wonderful little machine. My family thinks I'm a little nutty because they hear me talking to roombie telling her she's done a great job. LOL. I think they are just jealous.

Review from store.irobot.com
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Aug 14, 2018
Yas11
5 out of 5 stars
5 out of 5 stars review

Our new best friend.

[This review was collected as part of a promotion.] I was given the opportunity to try out the Irobot 675 and fell in love with it. I had been thinking of buying one for a while but was afraid I wouldn't like it. I wish I would have bought one sooner. It has made cleaning so much easier, especially when my baby is sleeping. I don't have to worry about using a loud vacuum and waking my baby from his sleep. He also seems to be a fan of the Irobot. My main priority is to have clean floors for my son; who is now mobile. Before using the Irobot I would have to clean my floors/carpet about 3x a day because of my dogs hair. Cleaning the floors/carpet was a hassle, especially with my busy schedule. Now all I have to do is open up my app and put the Irobot to clean. Its nice knowing my floors will be clean throughout the day thanks to having the ability to schedule my Irobot through the app. I would highly recommend this to those who have very little time on their hands. Clean floors would be one less thing to worry about. Just schedule your Irobot and you are good to go. The only con is the small debris bin. It can only hold up a certain amount before it gets full. But rather than that it has been a great addition to our home.

Review from store.irobot.com
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Jan 1, 2020
Livtoride
5 out of 5 stars
5 out of 5 stars review

We love it.

We just got this for xmas. We have two large Bernese Mtn dogs. They shed constantly. I was using a large shop vac because the other vacuum gets clogged so quickly. But I did not vacuum every day either. With Roomba I set it for every day and just have to clean it before the next day. And it is much easier to clean than shark vacuum.

Review from store.irobot.com
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Jan 24, 2020
Mama T
4 out of 5 stars
4 out of 5 stars review

Should inform of known carpet limitations

I received this as a gift from our daughter. I LOVE it but was very disappointed to hear from the Roomba customer service department that it will not work on dark or patterned carpets. My only carpet is both! I suggested they put a caveat on the description of the item so people would not be misled. I suggested something as simple as an * with "does not work on dark or patterned carpets" or add "most" where they say it works on carpets and hard flooring. The rep promptly told me, " we can't put everything on the box" and "it's up to the customer to do their research!"

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Nov 8, 2019
Pollitos
5 out of 5 stars
5 out of 5 stars review

Excellent cleaning partner!

Installation is play and plug. Clear user guide included. Connecting to WiFi is super easy and adding it to google home is fast as usual. Is not as noisy as a conventional vacuum and is not so noisy as some users report, I mean, is a vacuum, what do you expect? But believe is not so noisy. We put some extra dirt on a hard floor and the Roomba clean it with no hassles! We totally recommend this product.

Review from store.irobot.com
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May 11, 2020
Stevo
1 out of 5 stars
1 out of 5 stars review

Not good

This will not cross the black border on two of our carpets. I've tried a few of the 'remedies' found on the Internet only to find they don't work. You would think during product testing this would have manifested itself. I live in a ranch style house and don't have any steps to fall down. The factory says they have no cure, why not a download or switch to deactivate the cliff sensor? I know some sixth grade kids that would have recognized this problem.

Review from store.irobot.com
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reply from IRobotPWR

Hello Stevo, We read your review and understand that your Roomba being unable to access certain rugs would be inconvenient. In some environments a Roomba 675's cliff sensors can misinterpret Black or Dark carpeting or rugs as a drop off and present an error message. Adding light to the area during cleaning can help and depending on the pattern of the rug a Dual Mode Virtual Wall can help the Robot run without interruption. This does not happen in every environment or with every Dark surface, when it does the Robot cannot be forced to go over those spots and the sensors cannot be disabled. We are always working to improve and innovate and do have newer models where we have built in a new style of cliff sensor that is not prone to this behavior. Models like the i7 and s9 have this new cliff sensor and are better able to go over these darker surfaces. Additionally, these models include Imprint Smart Mapping capabilities that allow them to map a home/level and offer more thorough coverage. We are always here to offer support and advice on getting the best from your Roomba. If you have any questions, contact details for our Customer Care team can be found at the following link. https://homesupport.irobot.com/app/answers/detail/a_id/200 iRobot Customer Care.