Wish I had known does not work on area rug with black in pattern. Also, impossible to get help with this problem. Local repair shop advised Roomba Company had fix and to contact them. Called IRobot Roomba customer service. They were rude and informed me there is no fix. Only wanted to tell me what caused the problem, which I already knew. Definitely do not recommend.

Unfortunately I returned my vacuum. It did not clean effectively. It did not clean all of my rooms and I have a super small house. Additionally, the bot would fling debris around the room and never pick them up. I did not expect it to be perfect but it did not clean enough to justify spending money on it.

I've had Robbie for over a year now. I bought him on a whim when I noticed him on the clearance rack of a local big box. Must have been an unopened return of an item they normally didn't sell at that branch. I'd been aware of these, but the price kept them kind of low on my priority list. Now I don't think I'll ever be without one. One person, no pets, one floor home with mostly carpet and tile floors. I have him set to run twice a week. I do have to remember to pick up anything that he might get tangled in, but that's actually OK. I have a couple of pieces of furniture that sit at just the right height that he occasionally gets wedged under and can't get out, but that's my only problem. I get that this model doesn't have the advanced features of the higher end ones, but I'm super satisfied for what I paid. That said, I will eventually trade up!

[This review was collected as part of a promotion.] I liked this alot. It took alot of the time and hassle out of cleaning. It does get clogged alot but I have long shedding hair plus 2 pups so that's to be expected. Only problem I had was getting it to connect to my phone. It just wouldn't work!

We initially named our robot "Felix" but after a few days we renamed it "Mr Magoo" because it bumps into walls and doesn't recognize some simple impediments. When it does complete a cycle we're impressed by how much debris it picks up but at least half the time it gets hung up on obstacles and we need to rescue it. Overall we're happy with the results but frustrated when it can't complete a cycle.

Okay purchase this Roomba, but before u open up this bad boy or girl(depending on which name you choose) please read below: The Roomba is easy to instal, the installing the app is even easier. Charging doesn't take too long, but I noticed once you put the Roomba on the charge you will see the charging icon, then it disappears. Note** even though the icon is gone, your Roomba is still charging. You can set up which days and times you want your Roomba to clean. Cleaning: it gets the job done! I have 2 girls, one of which is a toddler who tends to drop crumbs any and everywhere. "Jeffrey" gets all the crumbs up.! I feel he does a great job on the carpeted rooms in my house and I was quite impressed he left lines in the carpet from cleaning. Let's get to my cons: Yes he is a bit noisy, but it's a vacuum. What vacuum is quiet? The debris bin is small, but then again it holds a lot of trash. Thinking back, I'm not sure if that should've been a con. He does tend to get stuck under certain furniture pieces, therefore he has some battle wounds (scratches and scuff marks from being underneath and trying to get himself out))had I known beforehand I would've blocked off the furniture. All in all I give it 5 stars..

Love my Benson...have wanted one for awhile and the kids surprised me with it for my birthday. So easy to use and convenient. Was finding my vacuum hard to push on the carpet so the Roomba is great for me. It does a great job on both the carpet and the tile and was pretty easy to set up and I am computer challenged. Very easy to clean the bin. Whenever I take out my regular vacuum it makes me appreciate the Roomba even more. Would definitely recommend it.

Like other reviews mentioned, It can't position itself onto the charging station, it just stopped charging for more than 1 minute at a time. So if you want to use it, you have to put it next to you while you're sitting down, and slightly reposition it every 1 minute for like an hour or two. Just to get one use. Would love to know if there is a solution to this problem

It never ran a full cycle without having to be rescued. Either stuck in furniture, stuck in a corner, stuck over a step... It also does not like dark striped carpet, confirmed by the manual. The random cleaning pattern means it frequently goes around dirt. You have to clean before you run it or it will get caught on objects, which makes sense, but if I have to clean before I run it, it seems redundant. It would be fine in a large one floor house with no rugs and no oddly shaped furniture.

Received for Christmas as a gift. Ran it without setting up the app to see how it worked. Not bad, cleaned ok but not fantastic. Seemed to need help moving around an entire open space and just going around the same areas, missing spots. I figured it was just because I wasn't running it with the app and couldn't map the floorplan. To my surprise, in 2021 a WiFi connected "robot" can't run off 5G....are you serious??? Sending it back and continuing my research. Very disappointed.