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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 391-400 of 986 reviews
Feb 20, 2020
Reviewer name: Me
4 out of 5 stars
4 out of 5 stars review

My new Roomba

Love this little machine. I have yet for it to completely be successful during its nightly cleaning. It easily "falls off a cliff" or runs out of battery. So I watched to see for both ... concluded ... not edfientky using battery use wisely. It make one big swipe in one room, go to the next room and make a swipe through, then leave and go to the next room and make one big swipe then repeat.process. Would. E much more productive if it stayed in one room until job was finished.

Review from store.irobot.com
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Feb 27, 2021
Reviewer name: Auntie
4 out of 5 stars
4 out of 5 stars review

I would recommend this products to young students.

I am a senior citizen and use this for vacuuming. Love it. However, BE AWARE: the problem is that it does not include a R3 Brush cleaning little comb and it is very difficult to clean the roller brush that collects hair and carpet threads rolls over that brush. Called iRobot and the company said that they DO NOT MANUFACTURE THAT COMB ANYMORE! Little disappointed for the spending a heft money for the product that does not include a tiny piece that is very important for maintaining and cleaning those brushes.

Review from store.irobot.com
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Jan 28, 2020
Reviewer name: Curt
4 out of 5 stars
4 out of 5 stars review

It really helps. But often need help to return to the base

The first one I get cannot connect to my phone. Had to replace it. The second one works well, except that often it stops at the end and cannot make back to the base to charge. I have to take it back myself. Overall I like it a lot: saves time and does pick up a lot of stuff.

Review from store.irobot.com
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Jan 28, 2020
Reviewer name: Nikkib912
4 out of 5 stars
4 out of 5 stars review

Pretty Good

I really like the day to day cleaning of my hardwood floors and bathroom tile. This cuts down on dust and hair which apparently I shed often. Downside is it gets stuck on my bathmat and random things like socks so you do have to be a cleaner/neater person in general and this is just an aid to keep things tidy.

Review from store.irobot.com
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Jan 29, 2020
Reviewer name: Mum
5 out of 5 stars
5 out of 5 stars review

Neat & clean!

I have two dogs and a cat. Things can get furry around here pretty quickly. I run my roomba just about daily. I no longer get fur tumbleweeds & my carpet looks so fresh. I am pleasantly surprised at how well it takes care of corners. I am an asthmatic, & I have to be careful when I vacuum, if it's a high allergen day I can get my floors clean & that helps me feel better.

Review from store.irobot.com
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Aug 16, 2018
Reviewer name: Zelda
4 out of 5 stars
4 out of 5 stars review

I love my iRobot.

I have been with iRobot...Pretty much since they started. I have upgraded and I love the fact that I can leave the room and pretty much know that it'll be clean when I return. You do have to watch the height of some furniture and make sure any wires out of the way. I find that if you give your iRobot.... it will give you 10 for then return .schedule cleanings when motion detectors are off !

Review from store.irobot.com
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Nov 19, 2020
Reviewer name: Loretta
5 out of 5 stars
5 out of 5 stars review

I would definitely buy this product again!

I absolutely love Rhonda. She does a wonderful job. We put her to the test by putting stuff to be vacuumed up in different parts of the room and under furniture, mainly because when we first turned her on she acted like a crazy lady going all over the place and I thought "no Way" this crazy thing is not going to work. Well, much to my delight she passed with flying colors. The floors were spotless and ready to be mopped. We are very careful to be sure she gets a thorough cleaning after each use. This is well worth the time for the good job she does. In fact, I am thinking of getting Rhonda a friend to work on other rooms while she is working on her half of the house. I highly recommend The Roomba. A very happy customer.

Review from store.irobot.com
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Jan 27, 2020
Reviewer name: Juice
5 out of 5 stars
5 out of 5 stars review

I LOVE my iRobot Roomba!

I love my Roomba. My pets aren't crazy about him but they can deal. Very efficient and easy to use. If you own pets I would highly recommend. I push a button on my phone and off he goes. He has saved me hours of cleaning time and that makes me happy. My only issue is he gets stuck on furniture sometimes but it is not a major problem. I used him ever day and it is amazing at how much pet hair he picks up. I no longer see puffs of pet hair on my floors.

Review from store.irobot.com
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May 12, 2021
Reviewer name: Shawn T
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!

We were so excited to get the iRobot 692. We have had it now for about two months. It is the worst robot vacuum ever! Customer service is just as bad. They did not really listen to my problem and just sent out an invisible wall to shut me up! Worst part is it did not help. When we turn it on will start to vacuum, as soon as it transitions from hard surface to carpet it says error 6 stuck on a cliff. When it gets close to our cat tree it stops and says error 6 stuck on a cliff. Then it will get stuck just going in circles in a corner for over 20 minutes hitting the walls. We have to go get it out of the corner. We pull the chairs out from the kitchen table and it still gets stuck slamming into the chair legs. Again we have to go get it out. When you tell it to go home it takes over 10 to 15 minutes to find "home" and it rides up on the the charger and starts to turn back and fourth and then it gets stuck in the power cord for the charger! We have cleaned the sensors as directed by the Customer Service Rep and still the same problems. I told the Agent all of the above and they sent me and invisible wall module. How does that help? HORRIBLE ! REALLY DO NOT BUY THIS MODEL! waste of money!

Review from store.irobot.com
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reply from IRobotPWR

Hello Shawn! Thank you for your review! We understand the expectations you had for support, and we want to make sure you receive the support you deserve! It is the goal for our Customer Care team to improve your experience with robot ownership. We would like to investigate further into this interaction. Please reach out to our team at by replying to this review or calling us at 1-877-855-8593. Thank you for being a valued member of the iRobot Family! -Sincerely, iRobot Customer Care

Dec 15, 2019
Reviewer name: Natalie
3 out of 5 stars
3 out of 5 stars review

Not Impressed

This is my second Roomba. The first one was a hand me down, so I figured it's quirks were because it was old. Finally splurged and got a new one, and it won't connect in the app, never returns to the dock so it just does somewhere and I have to find it, and it misses so many areas. I'm so bummed!!!

Review from store.irobot.com
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