Disingenuous product offering with horrible customer service. After the roomba was found on our rug for the 6th time, and not in the base, we realized it would quit on our multiple area rugs. Contacted customer support only to find out this vaccum cannot drive over dark patterns in carpet, because it thinks it's the stairs. Not listed anywhere in documentation nor on the box. The solution? Upgrade to the $800 model that they put the "better sensors" in. I'm sorry, sensors that know how to vacuum the floor correctly should be standard if this vacuum is to do its job automatically as that is the only selling point. Automatic empty feature and things like that make perfect sense to me for upgrades. NOT the sensors that make it possible to vacuum over carpet patterns. After I push back and ask for supervisor they offer me the boundary sensors for free. Mind you, these used to be included with this model years ago when irobot was trying to build their reputation. They are clearly less concerned about the customer now. In the end I never recieved my boundary sensors and was left with an automatic vacuum that will not vacuum automatically. Would not even take the vacuum back and give me a refund. This is complete nonsense, and the opposite of a company focused on customer satisfaction.

I was very skeptical of a robot vacuum but I have to say this product is awesome, no more dirt, dust or debris on bare feet. I have had it about a year now and yes it requires maintenance and misses some spots but with pets and kids I would buy one a year easily just to keep up with the vacuuming I replaced carpet in living room and kitchen floor with water proof laminate flooring around 1100 sq ft that is mostly the area I use it in, I have a large bedroom about 400 sq feet with new plush carpet along with 2 kids rooms with new carpet I have used it in the rooms and it does a great job but don't use it in them much due to strain on motor and brushes with pets and 3 women in house hair is bad in carpeted rooms so got cordless shark for that with ion flex batteries to keep up with that had dyson cordless v8 but batteries suck vacuum was a little more powerful. I have a kenmore canister for my deep cleaning which I only have to do about every 3 months now instead of every week which is great. I do have a dark grey laminate floor so I have to have plenty of light for robot to work and it does get stuck periodically and sometimes it seems like it is having a brain fart and I urge you to keep up with maintenance cleaning the wheels and brushes it makes a world of difference mine has lasted a year with no broken parts I just replaced all brushes for the first time didn't have too but did make a difference especially on area rugs. If you have a lot of large dogs the maintenance will probably be more costly but I still think it would be worth it unless you are young and not handicapped and have the time to keep up with the vacuuming and dusting yes it helps keep the dust down I run it 5 times a week it runs between 1 hr and 1 hr and 20 min evertime it runs when I finish remodling my basement she will go down there and I will get a mapping one for up here and I am thinking about getting the mop, and getting 1 for our bedroom, and getting 1 for my mom and mother in law.

It does a great job. We have to start it our selves, no scheduling capabilities. We will never have smartphones. I would not have bought this new one if we knew that was needed! Good thing its the downstairs robot and not used every day like the one upstairs! I am really ok , just think it should be obvious for older people to have that info.

We are very happy with our purchase. Our "Fur Buster" is essential for keeping our home looking great. We have a very furry dog (golden retriever) and she is high maintenance on our floors. We run our I robot 3 times a week and it cuts down on my daily chores trying to combat the fur.

I use my phone to turn her on... I let her do her thing. My condo is 14 20 ft.² and it is all bamboo floor. She gets about 98% of all the dirt which this is a low to no traffic dwelling. She may miss unnoticeable crumbs in the kitchen. But then on the second run she gets it.

My sweet son and daughter-in-law got me this for Christmas - I have thanked them a dozen times because this product has made such a difference in my life. It is so easy to use and when I empty the bin I feel like my house is cleaner - it picks up a lot of pet hair - never knew my cat shed so much.

Upgraded from the 595 pet series (after 5 years, motor went out, ordered and replaced with new motor assembly and put it out in my gameroom to work). Love this model. Very easy to use. Big price for me is being able to set a cleaning schedule. Does seem to have more power and reliability with the cleaning pattern. Runs almost 2 hours some days! Would give 5 stars but I was dissapointed that it didnt come with the tools to clean the brushes or virtual walls. My last one did. I use the virtual walls with this one when needed. All models should come with the brush cleaning tools. Makes cleaning long, thick blue heeler hair off of them much easier!

Love not having to pull out a large vacuum several times a week to pick up dog hair and other small debris. Our only problem is that it gets stuck under cabinets in the kitchen and the beds in the bedrooms. For the convenience, I'll take these minor problems.

It seems to spend a ridiculous amount of time in the same spots. It doesn't hit every spot on the floor. It takes a long time to return to home when I try to send it there. My wife likes it for convenience. I'm annoyed with it because I could get the same job done in 15 min that takes this vacuum an hour.

Love it! If I could buy another I would I don't know why I would need another but it's just how I feel. Maybe the one that mops the floor I would buy lol. I'm disabled and my wife works 10 hour days and I try to take care of the household chores because she works a lot. So I got the roomba because I've always wanted one and I haven't been disappointed by it. Did have some hiccups at first because I've had hanging wires around like phone charger wires or a spot here and there where it would get hung up. But I fixed those problems and now my roomba has made my life better with one less job to do.