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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 311-320 of 986 reviews
Dec 31, 2022
Reviewer name: Rm
4 out of 5 stars
4 out of 5 stars review

Great product

This product is amazing! However it keeps crashing into corners. Once it got stuck on the front door and once it went into my room and ate all my stuff. However i've read other reviews about other roombas and this one is the best. I thought irobot was good but when i read the reviews i was so surprised because i finally knew how terrible the other robots were. I have a 380t and some issues. But the 692 had no issues.

Review from store.irobot.com
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Oct 1, 2019
Reviewer name: Dusty
5 out of 5 stars
5 out of 5 stars review

Definitely something you want.!!

We use dusty daily for our down stairs.!! I absolutely love the fact that every morning I wake up and dusty has cleaned my floors. I joke with my husband that he's my new boyfriend. Dusty is very VERY loud tho.!! we got dusty bc I have a newborn and wanted something to do the upkeep until I have time to do it but I find myself often sending dusty home bc he is so loud and wakes the baby haha. Altogether tho he's doin a good job.!

Review from store.irobot.com
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Jun 23, 2022
Reviewer name: Lana
5 out of 5 stars
5 out of 5 stars review

Great product but I have issues with charging

Like other reviews mentioned, It can't position itself onto the charging station, it just stopped charging for more than 1 minute at a time. So if you want to use it, you have to put it next to you while you're sitting down, and slightly reposition it every 1 minute for like an hour or two. Just to get one use. Would love to know if there is a solution to this problem

Review from store.irobot.com
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Oct 18, 2019
Reviewer name: S
3 out of 5 stars
3 out of 5 stars review

Disappointed

I was so excited to get a Roomba, especially to clean up the pet hair that accumulates between vacuuming. However, I am so disappointed. This is not a pet hair friendly vacuum. I am having to empty the bin and take the rollers out multiple times a day because pet and human hair constantly gets wrapped around the rollers, under the roller end caps, and around the front wheel axel. In addition, I have it scheduled to run every day and yet it doesn't seem to memorize or determine a pattern with the layout of our home. It seems to randomly choose the areas it cleans, missing areas and entire rooms with debri and hair. On top of that, it repeatedly gets stuck in various places, multiple times during each cleaning cycle.

Review from store.irobot.com
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Feb 6, 2020
Reviewer name: Grandma Pam
5 out of 5 stars
5 out of 5 stars review

GREAD ADDITION TO OUR HOUSEHOLD!!!

It's amazing just how much debris this little appliance picks up. It's easy to clean out the debris bin. It is a little noisy, but if I need some "quiet" time because my daughter is visiting for coffee, I can always stop the appliance temporarily and start it back up again after my daughter leaves. No big deal. It really helps me keep my hardwood and tile floors clean--and climbs over the area rugs effortlessly. Because my furniture is so low to the ground, it cannot get under it. But I'll keep that in mind when we buy new living room furniture. I love this appliance and love that it has a smartphone app that I can use to program it as well as receive messages when the job is finished or whenever it meets with an "impasse".

Review from store.irobot.com
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Dec 30, 2021
Reviewer name: Cheyenne
5 out of 5 stars
5 out of 5 stars review

Welcome to the Family

Rosie arrived as a Christmas gift. She happily settled in and started cleaning. At first, she was joyful - but one day she got stuck under the futon sofa and began spinning in distress. Rosie scratched her shiny new top deeply and she was saddened. She asked me to buy her a new faceplate, but alas iRobot doesn't seem to sell that part. A couple of days later she tried to commit suicide by knocking over a small plant stand with a bonsai tree. I heard a large crash and went to see what is was. Luckily I was just in time to save Rosie as she headed for the puddle of water and mud. All is not lost, I found a skin for the top and wrapped the base of the sofas and aquarium stand in pool noodles to keep her from trouble. Seriously, this is an awesome little vacuum, my floors look amazing, and someday I may buy one of the models that have a mapping function to keep it safe from harm.

Review from store.irobot.com
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Feb 15, 2020
Reviewer name: Nezzie the trainer
5 out of 5 stars
5 out of 5 stars review

I've recommended this to 3 friends already!

I run "Bob" daily in the morning while I'm getting ready for work. Scheduled time. I love him. I also clean my house weekly from top to bottom every Friday. Since having Bob my cleaning time for the floors had drastically dropped. Love this and have already recommended 3 friends to buy it and they did!! 4 success stories

Review from store.irobot.com
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Dec 4, 2020
Reviewer name: Am disappointed
1 out of 5 stars
1 out of 5 stars review

I would not buy this!

Will clean when in open room. But who has the time to remove all the furniture so it can vacuum. Just got off phone with customer service, just demonstrated the fact that could not dock. It took 8 minutes to dock from six feet away after going the the opposite direction from the docking station.

Review from store.irobot.com
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reply from IRobotPWR

This does not sound like the docking behavior you should be seeing from your Roomba. When a Roomba 675 detects that it needs to return home to the Home Base it will begin searching for the signal the Home Base emits. While the Robot is searching for the signal it will continue to clean. The signal extends 6-8 feet from the base, once the Robot captures the signal it will begin the docking process. To help with docking we recommend placing the Home Base in a centralized location in the home where there is at least 4 feet of clear space in front and 18 inches on each side of the base. This will help your Roomba have an easier path to docking. If your Roomba is not able to dock from short range we would encourage you to continue working with our Customer Care team to obtain a resolution. We are dedicated to making sure that your Roomba works its best. To speak to someone who will be able to help you get to the root cause of your robot's behavior you can reach Customer care by phone at 877-855-8593. - iRobot Customer Care

Feb 13, 2020
Reviewer name: Joe
2 out of 5 stars
2 out of 5 stars review

Rosi Challenges Me

Overall, it is nice to have the floors swept and clean looking when we get home...without doing it ourselves or paying for a housekeeper. The things I do to help it do it's best work are a bit of a nuisance, but, I can live with them. I will note, however, that my mother's Shark was less expensive and doesn't have ANY of these quirky issues. She empties the dustbin every two weeks and it faithfully does it's work. Not ours though.

Review from store.irobot.com
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Nov 17, 2019
Reviewer name: Ana
5 out of 5 stars
5 out of 5 stars review

It cleans very well!

I was very skeptical about Roomba until I started seeing my friends homes cleaned by it, so I decided to give it a try and for my surprise it does a great job! I am amazed about this little robot, now I tell everyone to give it a try, it's so good to have the floor always clean, it makes me clean everything else more often and now my home is always clean and fresh.

Review from store.irobot.com
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