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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
565 ratings367 reviews
  1. 5 stars78% (438)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 281-290 of 367 reviews
Nov 18, 2018
Sushi
3 out of 5 stars review

The smell

Even though I like my bed, the smell has not left my room and it has been about 2 weeks. I aired out my room on numerous occasions and I don't know why it's not gone. ALSO, I paid for a 12" and it only increased to 11". I don't know if that's on the people who measure the bed before it goes out but I documented it and I even measured it myself twice and I lost an inch I paid for. Other than that, the bed is great.

Review from zinus.com
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Jun 8, 2019
T Lynn
5 out of 5 stars review

Blissful

I must say I was amazed at the total comfort for the price. When I first received my mattress I hadn’t purchased the frame. I felt that I needed to add the right frame for the mattress, so I purchased the 18” SmartBase frame, so glad I did. The bed sits high off the floor which leaves plenty of storage underneath. The bed feels more supportive with this frame. I love the mattress, I thought it felt to soft but then you get into bed and it’s perfect, cradling you in pure bliss.

Review from zinus.com
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Jun 9, 2019
Kingsley
2 out of 5 stars review

Two weeks honeymoon

My initial impression of this mattress was "the best mattress I've ever slept on", it was the most comfortable mattress I've ever slept on, it was soft and cushiony, it was a dream come true, even my mom and sister were thinking about buying one(depending on how well it held up) I looked forward to sleeping on it every day, even when you sit on it it had that marshmallow soft feel to it, It curves with your body for a relaxing and comfortable feeling, seriously it felt like heaven, it did not sink too deep it wasn't hard, it was just perfect. The first two weeks I woke up, feeling refreshed I had zero lower back pain, but unfortunately, after two weeks, it is now hard as a rock, that marshmallow feeling is gone it does not feel like a memory foam at all, it barely sinks when I sit on it, it's become a pain, this is not a mattress I look forward to sleeping on everyday. I honestly don't know what happened to the memory foam feel it had, why is the mattress so hard now? I will still look into returning this mattress even if it's a hassle, hopefully Zinus will make better mattresses in the future.

Review from zinus.com
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reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your mattress. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or opening a ticket at support.zinus.com.

Feb 5, 2017
ComfortSeeker
5 out of 5 stars review

Great Purchase

I purchased the 18 inch premium smartbase deluxe platform mattress foundation. I have been sleeping on it for about a week now and absolutely love it. It is solid and makes no noise. My storage tubs fit nicely under my bed and they are 15 inches tall. Great value!

Review from zinus.com
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Aug 29, 2018
Jamie Lee
5 out of 5 stars review

Excellent Mattress

I was very happy with how everything turned out. The frame was very easy to put together, and the mattress filled out great. It's firm yet soft all at the same time. I had so much trouble with my neck and back in the mornings, but this new mattress has really made all the difference. The only problem is that I have more trouble getting out if bed now because I don't wanna move in the mornings.

Review from zinus.com
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Dec 8, 2017
Soundly Sleeping
4 out of 5 stars review

Easy Install, Great Height and Sturdy Support

As the title says, the installation was a cinch, the height is great for under bed storage and the frame supports our Purple mattress very nicely. My only complaint is that once you have a mattress on the frame, it is not structurally sound enough to be able to move it. Even if two people were to pick it up from each end, you would not be able to move it without straining the middle part that connects the two main pieces together. So whenever you want to move the bed, you have to remove the mattress first. Other than that, I have no complaints. If you're using a Purple mattress, I recommend placing flattened moving boxes in between the frame and the mattress for additional support.

Review from zinus.com
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Apr 13, 2017
MamaErin
5 out of 5 stars review

We love it

Read the reviews and sounded like a steal for the price. We ordered this to have a decent bed in our spare bedroom and now our two teenage kids won't sleep in their bed as they take turns sleeping in the spare bedroom. Needless to say, the whole family loves the mattress. Will be getting more in the future

Review from zinus.com
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Sep 26, 2016
Emma
5 out of 5 stars review

18 inch Smartbase

This base is very well made and was easy to assemble. I bought it to replace a very high end traditional box spring ( for my new mattress). I wanted to downsize, have more room under the bed and obviously wanted a quality product that met my high standards. This product is as great as all other reviewers before me stated. I'd recommend this base,( any height btw )to anyone who needs it. I don't know why anyone would buy a traditional box spring when we now have a better option! I have the 18 inch with a 14 inch mattress, it feels and looks like a Princess bed! On a side note, I use a dust ruffle for my bed and will need to get something to hold it in place because it slips around on the base, ( I had to pin it) But, it is fine for now unless and until I'll have to rotate my mattress. The mattress does not slip on the base at all btw. Great product

Review from zinus.com
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Jun 16, 2017
topknat
5 out of 5 stars review

as described

The frame is easy to set up, sturdy, and we are pleased. We are playing musical beds in our small condo...and I have yet to make a mattress selection. I know it won't be foam, so I hope it can lay directly on this frame. I think we will get rid of the king mattress and buy another twin frame as two twins make a master size. That is, if we can have the same price we paid for the one delivered. With back injury, any motion from another person is painful. I prefer two twin frames to the larger connected size as it gives more options down the road.

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Nov 22, 2018
Justin Homework
5 out of 5 stars review

Golden Ticket to Sleep Town

Used to be a side sleeper and woke up stiff a lot, usually in the shoulders. Old bed was too jacked up to try sleeping on my back. Zinus changed that, the 8 inch is soft but firm enough for me to lay flat on my back and wake up without any soreness at all!

Review from zinus.com
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