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Customer reviews for SimpliSafe Pro Wi-Fi Video Doorbell for
SimpliSafe Pro Wi-Fi Video Doorbell
4.2 out of 5 stars
stars
572 ratings297 reviews
  1. 5 stars66% (378)
  2. 4 stars13% (76)
  3. 3 stars6% (33)
  4. 2 stars4% (22)
  5. 1 star11% (63)

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Showing 101-110 of 297 reviews
Dec 3, 2019
Reviewer name: Tom R 51
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to set up and easy to use

Been using SimpliSafe for years. Great system. The Video Doorbell is easy to install, set up, and use. Love it and love the price I paid for it from Sam.s Club.

Helpful?16OQWKMOPZLB81501702969
Jul 27, 2023
Reviewer name: Althea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Can’t beat the video

Very easy to install. 70 year old female did in less than 10 min. Wonderful picture and very wide view. One of my friends saw mine and bought a Simple Safe kit and door bell. I have both as well.

Helpful?16OQWKMOPZLB81501702969
Nov 16, 2023
Reviewer name: Buttons
1 out of 5 stars
1 out of 5 stars review

Do not buy

We bought 2 years ago and it was fine, now it will not record at all through security updates they have completely destroyed the ability to record anything. I would urge you to DO NOT BUY THIS PRODUCT!! WE Have tried all their troubleshooting ideas, nothing works...

Helpful?16OQWKMOPZLB81501702969
Feb 16, 2022
Reviewer name: Ta
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Wireless

wish it was wireless!

Helpful?16OQWKMOPZLB81501702969
Nov 10, 2020
Reviewer name: Sugarbear
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Video doorbell

Great video doorbell

Helpful?16OQWKMOPZLB81501702969
Dec 20, 2021
Reviewer name: Debra Smith
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Awesome

Helpful?16OQWKMOPZLB81501702969
Apr 12, 2020
Reviewer name: giffith
1 out of 5 stars
1 out of 5 stars review

Read the fine print before you buy it

Wasted 2 days of my time with limited tech help only to get the answer that there is a problem with my internet provider. Internet provider states other wise. I also understand if you dont pay monthly subscription you will not get notices when it detects something. See reviews. I'm returning and will use nest which I know will work on its own. Even thinking about dropping simplisafe alarm system that I have

Helpful?16OQWKMOPZLB81501702969
Jun 22, 2022
Reviewer name: NotConnected
1 out of 5 stars
1 out of 5 stars review

Unreliable

I find that mine is pretty much worthless. It only stays connected to WiFi for a few days then it won't reconnect. I have to be there or have someone come to reset it and go through the set up process again. Not much point in buying when you have to be home to reset it so frequently. Don't rely on it if you leave more than a day or two.

Helpful?16OQWKMOPZLB81501702969
Nov 6, 2020
Reviewer name: Cosres
1 out of 5 stars
1 out of 5 stars review

Waste of time

If you plan to pay for a monthly service then this will work for you. If not than it’s just a camera. There will be no and I mean no notifications at all for motion or bell rings. It’s basically useless unless your watching the footage live. Get a Nest door camera like what I should have done. Going back to the store soon.

Helpful?16OQWKMOPZLB81501702969
Apr 28, 2022
Reviewer name: ChefD
1 out of 5 stars
1 out of 5 stars review

Just don’t

Have had this camera for a couple years and was satisfied until started having issues. Called customer service and was told a new camera would be shipped. Waited 3 weeks, nothing. Called again, they had no record of it. So, they tried to convince me it was a network issue when it was clearly a hardware issue. They’re cheap cameras and I didn’t expect it to last forever. They obviously don’t either. Will try a Ring next.

Helpful?16OQWKMOPZLB81501702969