Thank you for taking time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

Thank you for taking time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

Thank you for sharing your experience with our Pantene Pro-V Ultimate Care Moisture + Repair + Shine Shampoo. We are sorry to hear that it seemed to leave a coating on your hair. We want to help you with this issue. Our intention when creating our products is to provide a worry-free experience for our consumers. We find your report disappointing, and we will be sure to share your feedback with our Quality Assurance Team and the rest of the Pantene Team. One possibility for the issue you're encountering is that you might be using too much product. We suggest trying a smaller amount of shampoo and ensuring you rinse thoroughly, as any residual product left in your hair could cause that coated feeling. If the problem persists, it may be that this product is not suitable for your hair type. We would love to learn more about your situation and assist you in finding the right product for your needs. For further assistance, please contact us at (800) 945-7768 or send us an email through the Contact Us page on our website.