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Customer reviews for Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk. for
Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk.
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Showing 81-90 of 196 reviews
Jan 26, 2023
PCha
1 out of 5 stars review

Too SWEET

I love Chai but this is way too sweet. I do equal parts of chai mix and milk but add a bit of water to dilute the sweetness and still too sweet. Any chance of making this without sugar and people can add their own?? I would buy this more often if it was unsweetened

Review from tazo.com
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Apr 7, 2020
KMT817
1 out of 5 stars review

Classic Chai Latte

I bought three containers today. To my dismay I found the product to be a watered out, no spice, no flavor product, quite different from the product I have come to love. I bought your product because it was the best on the market - I will now need to look elsewhere as this isn't worth the money I paid for it. Very unhappy and wish I could have given it a rating of 0.

Review from tazo.com
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Dec 5, 2019
Cocoa
1 out of 5 stars review

Full of Sludge

Tazo has obviously changed the recipe. I have been buying this classic chai tea latte concentrate for over two years and the lattes I made were Perfection. However the last 10 or 12 containers have been hit or miss. At first they were watery and adding more concentrate just made the drink sweeter. But next was worse. Now the last few ounces of the container is pure sludge. If I shake the container the sludge is dispersed and makes all the lattes taste bad. So I try not to disturb it and end up with sludge at the bottom that I throw away. Please fix this.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

Thanks for reaching out. We apologize for your experiences. Please feel free to contact us directly at consumer.services@unilever.com so that we can learn more.

May 2, 2019
Anonymous
3 out of 5 stars review

Tazo Chai Latte is an easy way to make a cup of chai at home, but the last few times I have bought it, it has had a sour taste even though it hadnt expired yet. Besides those few times, Tazo Chai Classic Latte Black Tea, is pretty yummy and I especially like to pair it with oat milk!

Review from influenster.com
Helpful?2A2P8I9X33UW79452270412
Dec 30, 2019
Elle2329
3 out of 5 stars review

I have been drinking this for years....

I do love this product and have been drinking it for years. I have noticed lately though that there is like a residue left at the bottom of my cup. It has almost a gritty taste. At first I thought that this was perhaps my fault because the first cup I pour from a new container doesn't have this problem. But I do always refrigerate it after opening and use it within seven days. After reading these reviews I have noticed that other people are having similar problems. It really is disappointing though because I love this product.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

Thank you for leaving a review of our Tazo Chai Latte Concentrate! Our team is disappointed to learn that this product didn't have the same taste as we create all of our products to meet exacting standards for quality, flavor, and value. We'd like a chance to hear more about this experience, so please reach out to our Consumer Services team directly at consumer.services@unilever.com. We look forward to your email!

Jun 19, 2020
Esss
1 out of 5 stars review

Why did you change recipe?!?!

I have been drinking this every day for tow or three years and suddenly, YUCK! The last few months I seem to get some old, some new recipe or something. When it's new it tastes like it's gone bad, I have checked the date to see if that is the issue. Then I looked here and I see others with the same complaint. I am so sad, but I will have to stop buying this, it is no longer good. Please let us know if you change it back, which I cannot recommend enough!

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

We're disappointed to hear that you didn't have a great experience with our Tazo Chai Latte Concentrate. We would like to gather some additional information so we can better assist. Please contact us directly at consumer.services@unilever.com.

Feb 1, 2024
alphapak
4 out of 5 stars review

Packaging is not good

I buy this chai latte all the time, the skinny and the regular if skinny isn’t available. It’s my drink every morning. The cost has gone up, like everything else and I get it. But apparently your packaging has gotten cheaper. At least half of the containers leak upon opening. I unscrew the cap and go to pour it in my cup and it leaks heavily from under the pour spout and I end up with tea all over my counter. It’s annoying and wasteful of an increasingly expensive product. Please fix this problem with your seal. I assume that when the top is screwed off it pulls too much of the foil seal away and causes the leak. But, as the consumer, there’s literally nothing I can do to prevent that. It seems to be worse on the boxes that get even a little bit pushed in on the top in transit. But even undamaged boxes do it too. It’s at least half if not more of what I open. So annoying!!

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
May 27, 2021
Celiac11
5 out of 5 stars review

Is this gluten free?

Have loved your product for year, but have recently been diagnosed with celiac. Is this product Gluten Free and would you ever consider adding a GF certification? Like many celiacs, I have been advised by my medical team to only consume products that specifically state they are gluten free.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
Dec 27, 2019
Gimmemychaiback
1 out of 5 stars review

Your new recipe is horrible

Chai is my go to drink since I don't drink coffee, I realized at least 7 years ago while working way too many hours with not enough sleep that the Starbucks chai was the exact same type that I could buy the mix for and I never looked back for years! We are talking at least 2 blended iced chai a day type addiction. You have recently changed the recipe and it tastes very watered down and the color is a lot lighter, I also noticed a sharp drop in caffeine thanks to the lovely caffeine withdrawal headaches! Very unhappy and will be finding other options rather than drink this watered down mix.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

Thanks for reaching out. We apologize for your experience. Please feel free to contact us directly at consumer.services@unilever.com so that we can learn more.

May 15, 2019
bkstover
5 out of 5 stars review

The Wow factor

I'm a Tazo fan for life. I recently discovered this while on a cruise, so as soon as I returned home, I bought this at my local store. It's amazing! I like the fact I can serve hot or cold and can use my milk of choice. So far, I have discovered whole milk will make the overall flavor sweeter than 2% milk. Personally, I like the 2% taste because it doesn't dilute the spices. This tea's a keeper.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412