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Customer reviews for Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk. for
Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk.
4 out of 5 stars
stars
277 ratings201 reviews
  1. 5 stars65% (181)
  2. 4 stars9% (24)
  3. 3 stars6% (16)
  4. 2 stars4% (10)
  5. 1 star17% (46)
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Showing 81-90 of 201 reviews
Feb 14, 2019
ben s
5 out of 5 stars
5 out of 5 stars review

Part of growing up

I love TAZO Chai Classic. I probably started drinking it back in 2005, when the branding was still old school, but the taste was still the same. I still enjoy the chai today, prepared on the stove. Can be spicy if you want, but I usually go middle. A dash of cinnamon and it's perfect. Essential part of my upbringing!

Review from tazo.com
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Feb 1, 2024
alphapak
4 out of 5 stars
4 out of 5 stars review

Packaging is not good

I buy this chai latte all the time, the skinny and the regular if skinny isn’t available. It’s my drink every morning. The cost has gone up, like everything else and I get it. But apparently your packaging has gotten cheaper. At least half of the containers leak upon opening. I unscrew the cap and go to pour it in my cup and it leaks heavily from under the pour spout and I end up with tea all over my counter. It’s annoying and wasteful of an increasingly expensive product. Please fix this problem with your seal. I assume that when the top is screwed off it pulls too much of the foil seal away and causes the leak. But, as the consumer, there’s literally nothing I can do to prevent that. It seems to be worse on the boxes that get even a little bit pushed in on the top in transit. But even undamaged boxes do it too. It’s at least half if not more of what I open. So annoying!!

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
Sep 11, 2019
phacopian
5 out of 5 stars
5 out of 5 stars review

Heaven! Tazo chai latte is perfect for fall! Its actually a black tea with the chai spices so if you wanted a latte you would have to mix it with your preferred milk. It tastes great! A little on the sweet side so just be aware of the ratio when mixing.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
Apr 6, 2020
TeaJunky
1 out of 5 stars
1 out of 5 stars review

New recipe is bland missing Star of Anise flavor!

I loved Tazo for prioritizing Star of Anise in the flavor profile, no other brand had such a wonderful and complex flavor combination. As a tea junky this was my go to ready made. The new recipe has such a low concentration Star of Anise that I can hardly taste it!! I am so sad, no other ready made concentrate had it. So I guess I will be making my own now. The new recipe is miserably lacking in a middle and end flavor. I can barley taste the ginger, the burn is missing. Either the ingredient are in lower in concentration or not brewed long enough. The tea tastes much sweeter without the strong spice. Not worth buying concentrate for such a bland tea, I can brew a tea just as bland myself.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
Dec 17, 2019
chaiplease
1 out of 5 stars
1 out of 5 stars review

New recipe stinks

Like those who have also commented recently I have been drinking the classic chai latte concentrate for years now. I have seen the design on the box change twice now and noticed a few weeks ago with the latest design that it tastes different. I am pleased other people noticed this as well. It is very upsetting, it is not as spicey and flavorful as before. CHANGE BACK THE RECIPE please.

Review from tazo.com
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Jan 14, 2020
Holly
2 out of 5 stars
2 out of 5 stars review

Go back to the original recipe please!

I’ve had my daily cup of Tazo Chai Latte for over 10 years and since the packaging changed on the exterior, the tea inside must have changed too. It is a watered down version and the good spicy flavor that Tazo was known for is clearly gone. Every morning I’m disappointed at how blah and unsatisfying the tea is. I want to see the spices stick to the inside of my cup like they used to! PLEASE bring back the original recipe! In the meantime, I’ll be looking for a replacement brand.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

Thanks for reaching out - we're disappointed to hear that you didn't have a great experience with our Tazo Classic Chai Latte! Please reach out to us directly at consumer.services@unilever.com, so we can gather additional information.

May 18, 2021
BL08
1 out of 5 stars
1 out of 5 stars review

Did the recipe change?

I have been drinking Tazo chai for years and lately, I have been very disappointed. It seems like something has changed and the chai has become watery and tasteless. I am hoping this is just a temporary issue that will be fixed so I can go back to enjoying the same great chai I have enjoyed for years.

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
reply from Consumer Services

Thanks for reaching out - we're sorry to learn of your experience with our Tazo Chai Latte Concentrate! We have done no formula change to our product. We'd like a chance to hear more about this experience, so please reach out to our Consumer Services team directly at consumer.services@unilever.com with ref id: (36136664) We look forward to your email!

May 6, 2020
Kris
4 out of 5 stars
4 out of 5 stars review

Why the changes?

When Tazo changed the box, I think they also changed the formula. I've been drinking this stuff for as long as I can remember. It wasn't exactly the same as the Starbucks kind, but it was great. Now it's watery, with less punch. I'm still addicted to it, but it's not as satisfying. And there was no reason to change the spout. The new one isn't secure. Did you never hear the expression, "If it ain't broke, don't fix it"?

Review from tazo.com
Helpful?2A2P8I9X33UW79452270412
Mar 30, 2022
Kathy
5 out of 5 stars
5 out of 5 stars review

Love, love, love this tea

I love Chai Latte but haven't been able to find the K cups for awhile. I found the Tazo Chai Latte Concentrate while on vacating and figured I'd try it. I'm hooked. Please tell me it is gluten-free. I've had quite a battle with gluten and don't want to give up my Tazo Chai Latte.

Review from tazo.com
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reply from Consumer Services

Any product that contains gluten-based ingredients will list those ingredients on the ingredient list. If the natural flavor contains any gluten, it would be called out on the label. However, at this time we have not validated that our suppliers can guarantee the elimination of any potential cross-contamination risks from other materials within their production facility which may contain gluten or from shared equipment. Unilever products labeled as gluten-free contain gluten-free ingredients and no cross-contact of ingredients during processing. Always read the ingredient labels for the most up-to-date information, as recipes may change.

Dec 3, 2019
Amanda
3 out of 5 stars
3 out of 5 stars review

Amazing Chai

I started buying Tazo a couple years ago when I realized I was spending way too much money at Starbucks when I could make the same drink at home. I always make iced chai with the Tazo mix and it tastes great! I recently bought a new bottle and noticed the rebrand, but unfortunately the recipe must have been changed too. It has lost all of the flavor and I can no longer make iced chai lattes at home. Please bring back the old recipe! This is the best Chai I have ever found.

Review from tazo.com
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