I loved Tazo for prioritizing Star of Anise in the flavor profile, no other brand had such a wonderful and complex flavor combination. As a tea junky this was my go to ready made. The new recipe has such a low concentration Star of Anise that I can hardly taste it!! I am so sad, no other ready made concentrate had it. So I guess I will be making my own now. The new recipe is miserably lacking in a middle and end flavor. I can barley taste the ginger, the burn is missing. Either the ingredient are in lower in concentration or not brewed long enough. The tea tastes much sweeter without the strong spice. Not worth buying concentrate for such a bland tea, I can brew a tea just as bland myself.

1st off...a HUGE thank you to all of y’all whom noticed the recipe change! 2nd...if I cld give this zero stars I WOULD! I’m beyond upset at y’all(Tazo) & SHAME on you for changing the recipe up!!! We all know who it’s for...STARBUCKS! I’m sure they didn’t want the average consumer that doesn’t go to them, to be buying “their” recipe! So you had to change it for us bcz YOU didn’t want to forfeit their business nor ours! How deceiving & it just goes to show how money hungry you are not to mention that you don’t really care about your consumers!!! I’ve been buying y’alls product(classic chai tea) for 4 yrs now & I WONT be buying it anymore till I have confirmation that the recipe has indeed been changed back!!!! Its HORRIBLE & no one should have to drink this after drinking the original recipe. Now, I’m sure I’ll get a you can contact us at blah blah blah but how about YOU contact me at...missy_ryan@yahoo.com. I’ll be waiting....

I've been enjoying this brand of tea for a few years now, but recently I noticed a giant price hike, which I wouldn't have minded in the quality had stayed the same. The new concentrate is watered down and no matter how much I add, it doesn't taste as good as before.

I love this tea. It tastes really good and at home you can customize this to your liking especially if you're vegan like me. It has simple ingredients so no surprises there. No artificial ingredients and it's a great way to enjoy a cup of tea at home. Recommend!

I am not a coffee drinker but instead prefer an iced chai in the morning. I’ve tried a few brands and Tazo is the only one that I found that I like. I did try the skinny chai and was not a fan. My only wish is that I could purchase a larger size container.

I LOVED. And I mean absolutely adored this stuff a few months ago. Chai is my go to for soothing stress and giving myself a little extra energy. It is very special to me. Tazo Chai hasn’t disappointed me throughout the years in helping me brighten the day. That was, until, I discovered the recipe changed. I opened a new container of it (non-expired) and took a little sip after making myself a latte. I nearly threw up my breakfast. The taste was sour and watery, and it left an extreme sludge at the bottom of my cup. I tried a new, fresh container— still sour. It tastes like spoiled milk-water. What is going on? Why the sudden sludge collecting at the bottom? I missed when you could instead see the spices on the sides of the cup in a very sparse manner— not *sludge*. I used to recommend this to everyone; but now it’s just not good. It tastes awful.

I LOVE this tea; however, I do NOT LIKE the packaging. I would like to see Tazo change from the self-opening lid to a pull-tab under the lid. I have no way of knowing that I am the first to open the tea or if someone did so in the store before me. I know this could happen because I opened a box of this tea in the store to see how it was packaged and there I stood in the aisle looking into the box of liquid tea. This packaging is therefore NOT TAMPER PROOF and I find that unnerving enough not to buy this tea again. As packaged, the tea could be tainted because it was pre-opened - or worse, tampered with by some evil person.

I’ve been drinking this for years. It’s my go to everyday hot drink and as others have said it’s definitely changed. I thought it was my regular oat milk but then I talked it with milk and cream and it still tastes off. I’m so disappointed ABS now need to find something new to replace it.

Does not taste like chi

So delicious! It taste creamy and not too sweet. It has caffeine so it definitely wakes me up. I pour it over ice with just a touch of almond milk. I havent tried it warmed up but will do that next and update my review.