I have been drinking this daily for many years, but like others I noticed a distinct change in taste with the new packaging. It is disappointing every day now, and I’m having to search for other brands. All the flavor is gone, to the point where I initially thought either my chai or my milk was expired, but neither were. PLEASE change it back!!!

So I absolutely love and am addicted to the Classic Chai Latte concentrate. It is so yummy. So in trying to be more conscious of what I ingest, I wanted to try the organic chai latte and it was so horrible I could not drink it. I figured it was just a bad batch so a few weeks later I purchased another Organic Chai concentrate and once again, it was awful and bitter and I had to throw it out. Is it normal for the organic version to taste so different?

I’ve been buying this for at least a few months, maybe even a year. The last time I bought some I had legitimately thought it had gone bad, WAY too sweet, not nearly as much spice, genuinely not good. So I threw the rest out, and bought some more, only to find out the recipe was changed! Extremely disappointed. Will not buy until the recipe is changed back.

I am not a huge fan of Chai Teas, Chai lattes, etc. But, I am starting a “hot food” (Asian medicine) diet and black teas with cardamom and Cinnamon are warming foods. I needed a little caffeine (and didn’t want to go for coffee), so I picked this perfect mix of ingredients blend for my diet and needs. The taste - just pure - out of the box - is great and I love it. I won’t even mix it with milk.

I have been drinking Tazo chai for years and lately, I have been very disappointed. It seems like something has changed and the chai has become watery and tasteless. I am hoping this is just a temporary issue that will be fixed so I can go back to enjoying the same great chai I have enjoyed for years.

1st off...a HUGE thank you to all of y’all whom noticed the recipe change! 2nd...if I cld give this zero stars I WOULD! I’m beyond upset at y’all(Tazo) & SHAME on you for changing the recipe up!!! We all know who it’s for...STARBUCKS! I’m sure they didn’t want the average consumer that doesn’t go to them, to be buying “their” recipe! So you had to change it for us bcz YOU didn’t want to forfeit their business nor ours! How deceiving & it just goes to show how money hungry you are not to mention that you don’t really care about your consumers!!! I’ve been buying y’alls product(classic chai tea) for 4 yrs now & I WONT be buying it anymore till I have confirmation that the recipe has indeed been changed back!!!! Its HORRIBLE & no one should have to drink this after drinking the original recipe. Now, I’m sure I’ll get a you can contact us at blah blah blah but how about YOU contact me at...missy_ryan@yahoo.com. I’ll be waiting....

Love this tea and have been using it for years! The "skinny" version is just as good. Btw, this is the chai that they use in Starbucks! My only issue is with the packaging -- when twisted (easily), the cap breaks the foil seal so you are never quite sure the package has not been tampered with.

[This review was collected as part of a promotion.] If you're looking for a Starbucks chai latte dupe, I recommend this! It creates the perfect cost-effective replica. To spice things up in the fall, I recommend adding pumpkin syrup. I received this product for free from Topbox Marketing for testing and review purposes.

I've been enjoying this brand of tea for a few years now, but recently I noticed a giant price hike, which I wouldn't have minded in the quality had stayed the same. The new concentrate is watered down and no matter how much I add, it doesn't taste as good as before.

When Tazo changed the box, I think they also changed the formula. I've been drinking this stuff for as long as I can remember. It wasn't exactly the same as the Starbucks kind, but it was great. Now it's watery, with less punch. I'm still addicted to it, but it's not as satisfying. And there was no reason to change the spout. The new one isn't secure. Did you never hear the expression, "If it ain't broke, don't fix it"?