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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,220 ratings449 reviews
  1. 5 stars70% (850)
  2. 4 stars12% (144)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 81-90 of 449 reviews
Sep 4, 2021
Cathy
1 out of 5 stars review

terrible

I have been purchasing the Member's Mark Unisex briefs for years for my disabled adult son. They have changed them and they are no longer the same. The tabs on the old one were two separate tabs on each side. They were much easier to use than the new longer single tab on each side. Please go back to the two tab on each side design. I purchased these because the price was wonderful. Now they have changed the design and increased the price - not happy!

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Cathy. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 18, 2021
Russ
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Nov 25, 2020
Angel9156
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG7874218546
Apr 23, 2022
Ken
5 out of 5 stars review

Verified Purchase

Fast delivery

Wrong size

Helpful?3MUDBLDUYXXG7874218546
Dec 2, 2025
CHARLES
1 out of 5 stars review

I don’t recommend these.

Pure junk. I bought the medium 1st and they were way too small. The tabs wouldn’t stick. I had to use tape to hold them on. According to the size chart, the medium should fit. I went ahead and bought the large thinking that would solve my problem. Nope. It was worse. They are way too large. The tabs don’t stick on the large either. I shouldn’t have to use tape to secure them.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Charles, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Dec 30, 2018
Marc
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

Oct 10, 2021
Caregiver
2 out of 5 stars review

Problems with closures

I've purchased member's for mark diapers for 4 years for my loved one. Changes have been made to the closure that aren't good. The long single tab isn't as good as the 2 tab type. Also, there is a problem with the manufacturing. As you open up the tab to affix it to the front of the diaper, fibers from the diaper pull away and make it difficult for the tab to ahere to the front of the diaper. So, the diaper comes off unless I apply tape of some kind around the whole waistband of the diaper.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Briefs. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Sep 23, 2021
joj
1 out of 5 stars review

Horrible

I hate the only true diaper that you now have available. My husband weighs only 132 pounds and the medium did not fit him which they should have based on the weights given. They are less absorbent than the 2 tab diapers and fit less well with urine and stool seeping out the sides. I am tired of replacing the underpads and at times the bedding due to leaks. I found out by comparing that the large diaper has no more absorbent material than the medium just more of the gauze like material. Please bring back the 2 tab diaper that it appears that you discontinued. I belong to Sam’s club because of the previous availability of good diapers, pads, adult washcloths, etc for the handicapped. Over the last 11 years I have spent at least $1000 per year on supplies. I may need to seek a better diaper elsewhere and cancel my 23 year Sam’s. Membership

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning. Thank you for your feedback and our apologies for these issues. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist.

May 2, 2023
Panda
2 out of 5 stars review

Getting worse

I really wish sams would just be constant with these diapers. The quality of them changes with each box you buy, sometimes 3 or 4 diaper in the pack just rip at the seem other times they have no give even if they are suppose To be adjustable I have used these diapers for over 8 years and I am so disappointed in how bad they have gotten

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment and the issues you are experiencing. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 21, 2021
Theresa
1 out of 5 stars review

Poor Quality

These have been changed and I order them because they are the only ones I can find that are actually true to size and I only find the 48ct on line. The problem is that the quality is getting worst with each order. The padding inside is choppy and the side flaps are extremely fragile and transparent. It would be nice if someone was actually listening to your customers comments. Some things don't need to be changed.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Hi Theresa, so sorry for this experience. We actually make two style briefs. The one you are describing and another style with more stretchy tabs. The item number for the Medium is 980002018, the item number for the large is 980002005 . Hope this helps.