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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,230 ratings452 reviews
  1. 5 stars70% (859)
  2. 4 stars12% (145)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 81-90 of 452 reviews
Sep 23, 2021
Reviewer name: joj
1 out of 5 stars
1 out of 5 stars review

Horrible

I hate the only true diaper that you now have available. My husband weighs only 132 pounds and the medium did not fit him which they should have based on the weights given. They are less absorbent than the 2 tab diapers and fit less well with urine and stool seeping out the sides. I am tired of replacing the underpads and at times the bedding due to leaks. I found out by comparing that the large diaper has no more absorbent material than the medium just more of the gauze like material. Please bring back the 2 tab diaper that it appears that you discontinued. I belong to Sam’s club because of the previous availability of good diapers, pads, adult washcloths, etc for the handicapped. Over the last 11 years I have spent at least $1000 per year on supplies. I may need to seek a better diaper elsewhere and cancel my 23 year Sam’s. Membership

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning. Thank you for your feedback and our apologies for these issues. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist.

Jul 9, 2021
Reviewer name: Mila
1 out of 5 stars
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

May 2, 2023
Reviewer name: Panda
2 out of 5 stars
2 out of 5 stars review

Getting worse

I really wish sams would just be constant with these diapers. The quality of them changes with each box you buy, sometimes 3 or 4 diaper in the pack just rip at the seem other times they have no give even if they are suppose To be adjustable I have used these diapers for over 8 years and I am so disappointed in how bad they have gotten

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment and the issues you are experiencing. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 2, 2018
Reviewer name: JJ Fun
5 out of 5 stars
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

Helpful?3MUDBLDUYXXG7874218546
May 27, 2021
Reviewer name: Lan
2 out of 5 stars
2 out of 5 stars review

Cumbersome, Bunches up uncomfortable

Please go back to the 4 tab closure (2 on each side) This 4 inch long (one on each side) closure Velcro strip rolls down creating a weird look under my clothes. It creates a girdle (wrap) .effect which makes me uncomfortably hot It completely disconnects with activity other than laying. It costs $2.00 more than the 4 closure tab diaper.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Thank you for your feedback regarding the changes to the fastening system. We appreciate all feedback and will certainly pass this along to the team. Please call us at 888-301-0332 with any other questions or suggestions.

May 9, 2022
Reviewer name: CaseyW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NOT BREIFS...DIAPERS

I would give zero stars if I could. These aren't briefs. They are diapers that someone would have to put on you. The definition of brief is " type of short, form-fitting underwear" and these don't fit that description at all. I was very annoyed when we opened a package of them.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Casey! So sorry for any confusion and inconvenience. Our Brief products have the fasteners on either side and the Protective Underwear Products are the Pull Up type. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 25, 2020
Reviewer name: Angel9156
5 out of 5 stars
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG7874218546
Apr 2, 2026
Reviewer name: SandwichGenCaregiver
3 out of 5 stars
3 out of 5 stars review

NEED ADULT SIZE SMALL!!

Need SMALL size for adults!! Even the largest child size (1) doesn't have adequate absorbency, and (2) does not fit a smaller male and many females. Because of the immense STRETCH in the elastic of this product, a medium is simply too big for nearly a quarter of the population!!

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Mar 18, 2021
Reviewer name: Russ
1 out of 5 stars
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Jun 26, 2021
Reviewer name: Fourwheeler
1 out of 5 stars
1 out of 5 stars review

Poor quality. Tabs tear easily.

So dissatisfied. I do not like the one large velcro tab on each side It is difficult to open while sitting, then sticks to everything except where you want it. The two tabs on each side worked great. For some reason these are no longer available in large size and the mediums, which used to work fine, now seem smaller. Also, these tear easily. One slight tug and off comes the whole tab.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning and thank you for sharing your helpful feedback regarding the new fastening system. The tab should not be tearing off so, please call us, at your convenience so we may learn more and help. Our number is 888-301-0332