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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,230 ratings452 reviews
  1. 5 stars70% (859)
  2. 4 stars12% (145)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 91-100 of 452 reviews
Jan 27, 2018
Reviewer name: Preoccupied
1 out of 5 stars
1 out of 5 stars review

Awful-worst ever

I’ve been buying this item for 6 1/2 years and so far this are the worst briefs ever. I’m paralyzed from my rib cage down and to change myself it’s a great battle for me. I don’t have any help and this new type of briefs makes it even more difficult. If you could just offer the old kind that has the yellow stripe I’ll truly appreciate it. I need to buy from you because you have the best price and I don’t have money. For your attention to my concern, thank you.

Helpful?3MUDBLDUYXXG7874218546
Jul 5, 2021
Reviewer name: Bre
1 out of 5 stars
1 out of 5 stars review

Please go back to the old ones.

These new ones belong in the trash before they are used. I have to change my grandfather who is bedridden and these leak almost every night. He also has been developing a rash from the new ones. These were amazing diapers before but now the reviews keep going down. I can see why. Please go back to the 4 strip.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Bre. Thank you for sharing your feedback regarding the leakage and design. We want our briefs to perform at their best for your grandfather, so please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

Sep 4, 2021
Reviewer name: Cathy
1 out of 5 stars
1 out of 5 stars review

terrible

I have been purchasing the Member's Mark Unisex briefs for years for my disabled adult son. They have changed them and they are no longer the same. The tabs on the old one were two separate tabs on each side. They were much easier to use than the new longer single tab on each side. Please go back to the two tab on each side design. I purchased these because the price was wonderful. Now they have changed the design and increased the price - not happy!

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Cathy. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 1, 2021
Reviewer name: 888
4 out of 5 stars
4 out of 5 stars review

Product Needs Work

This Product Is Very Comfortable. However The Tabs On The Medium Brief Aren't Long Enough And Could Be Redesigned Into A Tab Similar But Half The Size. The Ruffles Between The Brief On The Leak Guards Arent All That Comfortable After A Long Time. The White Color Needs To Be Something Different Like A Grey Or Black. The Diaper Isn't Long Enough To Endure Comfort. It's Almost But Not Quite There. Please Fix. This Review Is Coming From A Younger Adult With Unexpected Health Issues. White Diapers Aren't Cool Anymore

Helpful?3MUDBLDUYXXG7874218546
Nov 17, 2021
Reviewer name: Brenda
1 out of 5 stars
1 out of 5 stars review

FRUSTRATED AND DISAPPOINTED

First, I bought a size Medium which is proported to fit 26” - 48” waist. Mom only weighs approx 110 lbs; yet the briefs barely fits around her properly. In order to get the tabs to stick, you must pull them to the point that the material thickens. Otherwise, the tabs do not stay on the diaper; thus the improper fit. The side panel is extremely weak; often tearing partially or entirely away from the more padded center part of the diaper. The Velcro tab cannot be opened without tearing up the part of the diaper it is adhered to. When you do get it open, you have to peal the fuzz off the Velcro in order to get it to stick to the diaper; even then, it barely sticks. The flange on the inner leg portion is not stretchy at all; thus cutting (not literally) into the groin. The “wet indicator strips” do not even change color so I must partially remove the diaper to determine if it is wet or dry. Overall, the diaper is stiff and looks extremely uncomfortable. PLEASE BRING BACK THE PREVIOUS DIAPER before I find it necessary to look for a different diaper and different distributor.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Brenda and thank you for your loyal patronage. The older style brief has been discontinued. But, please call our customer service line  at 888-301-0332. They might be able to reach out to the manufacturer to inquire about other options and help with finding the right product for your mom.

Dec 30, 2018
Reviewer name: Marc
3 out of 5 stars
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

Jul 25, 2017
Reviewer name: Caregiver
3 out of 5 stars
3 out of 5 stars review

Member Marks briefs

My husband is also totally disabled. We go through about 3+ cases in a month. This new design is no good. The tabs come undone to easily. It causes a lot more work on me. I'm his 24 hour a day caregiver. I wouldn't recommend this product to no one. I will be looking for something better. This is the second time you changed the design. It didn't work the other time. What makes you think it will work this time?

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

We are sorry to hear of the challenges with the new fastening system. Being a caregiver, we understand ease of use is of utmost importance to you. We'd like to make a few recommendations that may help provide a more secure fit in the future. As you unfold and expand the wing, use your opposite hand to grab in between the two patches towards the center of the product (Note the fasteners will no longer extend off the side panel). Then secure the fit by gently pressings the outside of each fastener and rubbing in a circular motion to secure. By rubbing in a circular motion you are helping engage the hooks on the blue patch with the front of the brief. After engaging the fasteners lightly tug the panel back towards you hip to ensure the fasteners are fully engaged. Additionally, we have the previous brief available on Samsclub.com. https://www.samsclub.com/sams/mm-lg-brief-48-count/prod18930034.ip?searchTerm=996555

Mar 21, 2021
Reviewer name: Theresa
1 out of 5 stars
1 out of 5 stars review

Poor Quality

These have been changed and I order them because they are the only ones I can find that are actually true to size and I only find the 48ct on line. The problem is that the quality is getting worst with each order. The padding inside is choppy and the side flaps are extremely fragile and transparent. It would be nice if someone was actually listening to your customers comments. Some things don't need to be changed.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Hi Theresa, so sorry for this experience. We actually make two style briefs. The one you are describing and another style with more stretchy tabs. The item number for the Medium is 980002018, the item number for the large is 980002005 . Hope this helps.

Apr 18, 2022
Reviewer name: Cindy M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased!!

Very pleased with the quality and construction of these!

Helpful?3MUDBLDUYXXG7874218546
Nov 8, 2023
Reviewer name: Diana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Diapers

Didn't realize these were diapers. Thats ok i can donate to a local nursing home.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Thank you for your feedback Diana. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.