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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
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4.3 out of 5 stars
stars
1,226 ratings449 reviews
  1. 5 stars70% (857)
  2. 4 stars12% (144)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (119)

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Showing 1-10 of 449 reviews
Mar 6, 2018
Reviewer name: Happy caregiver
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Adjustable waistband

I have been buying these for my 92 yr. old parent for over a year . They made the briefs better when the changed to the adjustable waistband. They work well and they fit our budget.

Helpful?3MUDBLDUYXXG7874218546
May 2, 2026
Reviewer name: Lourdes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excelente Quality

Super comfortable, soft and very efficient for a in bed patient!

Helpful?3MUDBLDUYXXG7874218546
Jan 14, 2023
Reviewer name: Delaine
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what it said it would be.

I was not happy with the adjustable briefs. In the order it said it would be up to 48 inches and it only went to 44 inches. Too small. Also it was too thin to be very absorbant.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 12, 2022
Reviewer name: MK
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Runs small in size

The briefs run small and are difficult to fasten. When you peel off the end to attach the brief for fastening … the white layer of the brief stays attached and then it will not securely fasten. Thought we would try these for our loved one but they need some improvements made. They are pretty absorbent is the only plus I would say and the reason I rated it a 3.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning , We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment, please call us at 888-301-0332, so we may obtain important product information to pass on to our Quality team for review. We look forward to hearing from you!

May 15, 2025
Reviewer name: kate13
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money - Poor Quality Item

The item picture is NOT the item you will receive. The briefs you will receive are not absorbent, the tabs don't stick and the sides of the brief rip easily. Very cheaply made. Previously, I purchased this item for over a year and only recently Member's Mark replaced the better quality brief with this cheaply made brief that's a total waste of money!

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Kate, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Feb 28, 2022
Reviewer name: M Kearns
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

MM Adult Diapers

The Quality of the MM Adult Diapers has dramatically changed !!!! My patients are no longer comfortable in these diapers , the material is rougher and scratches them ! These diapers leak !!! You can not wear them under pants your pants will definitely be wet ! The seams just come appart ! The material on these diapers is sub standard to say the least ! I am very unhappy with The quality of these diapers ! What happened ? I have used MM Adult Diapers for Many years on my patients , but these MM adult diapers are TERRIBLE ! Now I have to find a new vendor ! What’s happened to Sams’s Club ?

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning M. Kearns. We are sorry to hear about your patient's experiences with the issues you are describing. We want our briefs to fit and perform their best for them. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jun 21, 2022
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

disappointing

These did not fit well at all around my waist, even though my waist was well within the recommended range. They did not work well for a routine urination. Sadly I donated them to a nursing home.

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

We appreciate you contacting us Dave. We’re disappointed to hear that your recent experience with the Brief product did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 9, 2024
Reviewer name: Johnell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't bother

I bought these because my normal one were out of stock. They are for my 87 year mother . They were way to hard to use she tried for one night. They were trash she was soaking wet. We had to order ones and wasted 40 bucks.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Johnell, Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 17, 2023
Reviewer name: MW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't waste your money.

Horrible. Don't absorb much at all. It was more like a paper towel. Used one and now have the rest of the case to figure out what to do with it as it's not even fit to donate.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Thank you for your feedback and our apologies for this occurrence. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 1, 2024
Reviewer name: Panc PIggy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Diaper Dud

Not pleased with product. difficult to get item to fit and fasten. Will not order again.. in fact should return the order

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.