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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,219 ratings448 reviews
  1. 5 stars70% (850)
  2. 4 stars12% (144)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (119)

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Showing 211-220 of 448 reviews
Oct 22, 2017
ActiveGal
1 out of 5 stars review

So Unhappy!

My husband and I care for our special needs son at home. We have been purchasing briefs from Sam's for years. I am so disappointed with this new brief to the point of tears. First, they don't fit well. The mediums, which we have always purchased before, are too small now. My son is very uncomfortable in them. The large briefs swallow him, and even though I folded, tucked, and rolled them it was no use. Everything leaked out. The cut is wrong and neither of them fit him well. Secondly, the side piece design is unnecessarily difficult, especially for people with painful joints in the hands. It takes forever just to unwrap them and I get discouraged at the extra time it adds to my day. Thirdly, they seem to be absorbent, but they leak leaving messes everywhere. Needless to say, my workload has increased. On a happier note, I thank the person who responded to other reviewers to let them know that the old brief was still available. I just ordered 5 packs.Sure hope they stick around for awhile.

Helpful?3MUDBLDUYXXG7874218546
Oct 10, 2022
Kimberly
1 out of 5 stars review

Quality has changed big time

These have changed from good to pathetic. They’ve gotten thin and don’t absorb much. I’ve been using these for 2 years. In the last 3 months I’ve had to change my husband 6 times a day or more to keep him dry. He can’t make it thru the night without soaking everything and that’s laundry and extra work. They are now so thin you can see sunlight thru them. At first i thought he was drinking more liquids. That’s not it. Poor quality

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Afternoon Kim! We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Mar 14, 2023
Bethalou
1 out of 5 stars review

Won’t stay closed

I bought these for my bed bound mother, who is at most 100 lbs soaking wet with a 36 inch waist and the Velcro will barely reach and doesn’t stick very well. Rest of the diaper is great, she even said it was very cushioned. Price was great but they just didn’t work out.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning Bethalou. We are sorry to hear about your experience with sizing as we want our Briefs to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 28, 2024
Ivy
5 out of 5 stars review

Verified Purchase

Meets the needs

Meets the needs.

Helpful?3MUDBLDUYXXG7874218546
Sep 16, 2022
PO OBrien
4 out of 5 stars review

Verified Purchase

Good job doer

They do the job

Helpful?3MUDBLDUYXXG7874218546
Feb 27, 2022
Anne
5 out of 5 stars review

Verified Purchase

Great briefs

Great briefs

Helpful?3MUDBLDUYXXG7874218546
Apr 21, 2022
Christiana
5 out of 5 stars review

Verified Purchase

The adjustable straps on this item are a lifesaver

Best Adult Diaper

Helpful?3MUDBLDUYXXG7874218546
Nov 2, 2022
Evelyn Salomon
1 out of 5 stars review

Verified Purchase

Do not recommend

They tear easily

Helpful?3MUDBLDUYXXG7874218546
reply from Supplier Response

Good Morning Evelyn , We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important product information and to discuss this issue in more detail. Call us at 888-301-0332. We look forward to hearing from you!

Aug 13, 2024
Wen
1 out of 5 stars review

Extremely poor performance!

I bought this for my mom who’s bedridden and this adult diapers are a terrible quality. They just hold on to a small quantity of urine once and that’s it. They are flimsy and weak. Do not use them overnight please. The urine and fecal matter comes out of the brief easily. They don’t do a good job! I am extremely disappointed with them! Total waste of money.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our Adult Briefs to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 4, 2020
Pilot82
1 out of 5 stars review

Briefs for men and women

I am so saddened to have received very poor quality of Briefs for men and women. These briefs are so flimsy and do not fit my husband who is in a wheelchair and wears briefs and has been since March 2019. I was using the Adjustable Brief with 48 to a case and suddenly you send me these and if I had more to use of the former ones I would send them back, but they did not come in a regular box only the shipping box and that has never happened before. I am so disgusted I have been using the ones I mentioned above on line and in the store for over a year. Please tell me you are going to stock them again. I took some back to the Big Bend address and they refused to take them back because they were not in the original box and these never came in the original box. I had two probems with this order, one I ordered fabrick softener, and the bottle leaked out a ton of the softener all over the box it was shipped in and I tried to send a picture of the plastic bag with a lot of softener in it but, no one responded to any of the email addresses I sent it too. Its convenient for me to order on line since my husband had the stroke and its not easy for me to shop much.

Helpful?3MUDBLDUYXXG7874218546
reply from Consumer Relations

Good Afternoon and thank you for your feedback. Please call us at 888-301-0332 so that we may speak with you directly regarding this issue and help. Thank you