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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,232 ratings453 reviews
  1. 5 stars70% (860)
  2. 4 stars12% (145)
  3. 3 stars5% (61)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 21-30 of 453 reviews
Dec 30, 2018
Reviewer name: Marc
3 out of 5 stars
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

May 27, 2021
Reviewer name: Lan
2 out of 5 stars
2 out of 5 stars review

Cumbersome, Bunches up uncomfortable

Please go back to the 4 tab closure (2 on each side) This 4 inch long (one on each side) closure Velcro strip rolls down creating a weird look under my clothes. It creates a girdle (wrap) .effect which makes me uncomfortably hot It completely disconnects with activity other than laying. It costs $2.00 more than the 4 closure tab diaper.

Helpful?3MUDBLDUYXXG7874218545
reply from Supplier Response

Thank you for your feedback regarding the changes to the fastening system. We appreciate all feedback and will certainly pass this along to the team. Please call us at 888-301-0332 with any other questions or suggestions.

Mar 21, 2021
Reviewer name: Theresa
1 out of 5 stars
1 out of 5 stars review

Poor Quality

These have been changed and I order them because they are the only ones I can find that are actually true to size and I only find the 48ct on line. The problem is that the quality is getting worst with each order. The padding inside is choppy and the side flaps are extremely fragile and transparent. It would be nice if someone was actually listening to your customers comments. Some things don't need to be changed.

Helpful?3MUDBLDUYXXG7874218545
reply from Supplier Response

Hi Theresa, so sorry for this experience. We actually make two style briefs. The one you are describing and another style with more stretchy tabs. The item number for the Medium is 980002018, the item number for the large is 980002005 . Hope this helps.

Oct 10, 2021
Reviewer name: Caregiver
2 out of 5 stars
2 out of 5 stars review

Problems with closures

I've purchased member's for mark diapers for 4 years for my loved one. Changes have been made to the closure that aren't good. The long single tab isn't as good as the 2 tab type. Also, there is a problem with the manufacturing. As you open up the tab to affix it to the front of the diaper, fibers from the diaper pull away and make it difficult for the tab to ahere to the front of the diaper. So, the diaper comes off unless I apply tape of some kind around the whole waistband of the diaper.

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Briefs. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Apr 2, 2026
Reviewer name: SandwichGenCaregiver
3 out of 5 stars
3 out of 5 stars review

NEED ADULT SIZE SMALL!!

Need SMALL size for adults!! Even the largest child size (1) doesn't have adequate absorbency, and (2) does not fit a smaller male and many females. Because of the immense STRETCH in the elastic of this product, a medium is simply too big for nearly a quarter of the population!!

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Nov 17, 2021
Reviewer name: Brenda
1 out of 5 stars
1 out of 5 stars review

FRUSTRATED AND DISAPPOINTED

First, I bought a size Medium which is proported to fit 26” - 48” waist. Mom only weighs approx 110 lbs; yet the briefs barely fits around her properly. In order to get the tabs to stick, you must pull them to the point that the material thickens. Otherwise, the tabs do not stay on the diaper; thus the improper fit. The side panel is extremely weak; often tearing partially or entirely away from the more padded center part of the diaper. The Velcro tab cannot be opened without tearing up the part of the diaper it is adhered to. When you do get it open, you have to peal the fuzz off the Velcro in order to get it to stick to the diaper; even then, it barely sticks. The flange on the inner leg portion is not stretchy at all; thus cutting (not literally) into the groin. The “wet indicator strips” do not even change color so I must partially remove the diaper to determine if it is wet or dry. Overall, the diaper is stiff and looks extremely uncomfortable. PLEASE BRING BACK THE PREVIOUS DIAPER before I find it necessary to look for a different diaper and different distributor.

Helpful?3MUDBLDUYXXG7874218545
reply from Supplier Response

Good Morning Brenda and thank you for your loyal patronage. The older style brief has been discontinued. But, please call our customer service line at 888-301-0332. They might be able to reach out to the manufacturer to inquire about other options and help with finding the right product for your mom.

Nov 25, 2020
Reviewer name: Angel9156
5 out of 5 stars
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG7874218545
Sep 23, 2021
Reviewer name: joj
1 out of 5 stars
1 out of 5 stars review

Horrible

I hate the only true diaper that you now have available. My husband weighs only 132 pounds and the medium did not fit him which they should have based on the weights given. They are less absorbent than the 2 tab diapers and fit less well with urine and stool seeping out the sides. I am tired of replacing the underpads and at times the bedding due to leaks. I found out by comparing that the large diaper has no more absorbent material than the medium just more of the gauze like material. Please bring back the 2 tab diaper that it appears that you discontinued. I belong to Sam’s club because of the previous availability of good diapers, pads, adult washcloths, etc for the handicapped. Over the last 11 years I have spent at least $1000 per year on supplies. I may need to seek a better diaper elsewhere and cancel my 23 year Sam’s. Membership

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning. Thank you for your feedback and our apologies for these issues. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist.

Oct 2, 2018
Reviewer name: JJ Fun
5 out of 5 stars
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

Helpful?3MUDBLDUYXXG7874218545
Jul 9, 2021
Reviewer name: Mila
1 out of 5 stars
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218545
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.