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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars1,216 ratings447 reviews
  1. 5 stars70% (848)
  2. 4 stars12% (143)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (119)

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Showing 81-90 of 447 reviews
Jan 27, 2018
Preoccupied
1 out of 5 stars review

Awful-worst ever

I’ve been buying this item for 6 1/2 years and so far this are the worst briefs ever. I’m paralyzed from my rib cage down and to change myself it’s a great battle for me. I don’t have any help and this new type of briefs makes it even more difficult. If you could just offer the old kind that has the yellow stripe I’ll truly appreciate it. I need to buy from you because you have the best price and I don’t have money. For your attention to my concern, thank you.

Helpful?3MUDBLDUYXXG7874218536
Sep 1, 2021
888
4 out of 5 stars review

Product Needs Work

This Product Is Very Comfortable. However The Tabs On The Medium Brief Aren't Long Enough And Could Be Redesigned Into A Tab Similar But Half The Size. The Ruffles Between The Brief On The Leak Guards Arent All That Comfortable After A Long Time. The White Color Needs To Be Something Different Like A Grey Or Black. The Diaper Isn't Long Enough To Endure Comfort. It's Almost But Not Quite There. Please Fix. This Review Is Coming From A Younger Adult With Unexpected Health Issues. White Diapers Aren't Cool Anymore

Helpful?3MUDBLDUYXXG7874218536
May 27, 2021
Lan
2 out of 5 stars review

Cumbersome, Bunches up uncomfortable

Please go back to the 4 tab closure (2 on each side) This 4 inch long (one on each side) closure Velcro strip rolls down creating a weird look under my clothes. It creates a girdle (wrap) .effect which makes me uncomfortably hot It completely disconnects with activity other than laying. It costs $2.00 more than the 4 closure tab diaper.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Thank you for your feedback regarding the changes to the fastening system. We appreciate all feedback and will certainly pass this along to the team. Please call us at 888-301-0332 with any other questions or suggestions.

Mar 18, 2021
Russ
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Nov 17, 2021
Brenda
1 out of 5 stars review

FRUSTRATED AND DISAPPOINTED

First, I bought a size Medium which is proported to fit 26” - 48” waist. Mom only weighs approx 110 lbs; yet the briefs barely fits around her properly. In order to get the tabs to stick, you must pull them to the point that the material thickens. Otherwise, the tabs do not stay on the diaper; thus the improper fit. The side panel is extremely weak; often tearing partially or entirely away from the more padded center part of the diaper. The Velcro tab cannot be opened without tearing up the part of the diaper it is adhered to. When you do get it open, you have to peal the fuzz off the Velcro in order to get it to stick to the diaper; even then, it barely sticks. The flange on the inner leg portion is not stretchy at all; thus cutting (not literally) into the groin. The “wet indicator strips” do not even change color so I must partially remove the diaper to determine if it is wet or dry. Overall, the diaper is stiff and looks extremely uncomfortable. PLEASE BRING BACK THE PREVIOUS DIAPER before I find it necessary to look for a different diaper and different distributor.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Brenda and thank you for your loyal patronage. The older style brief has been discontinued. But, please call our customer service line  at 888-301-0332. They might be able to reach out to the manufacturer to inquire about other options and help with finding the right product for your mom.

Dec 30, 2018
Marc
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

Dec 2, 2025
CHARLES
1 out of 5 stars review

I don't recommend these.

Pure junk. I bought the medium 1st and they were way too small. The tabs wouldn't stick. I had to use tape to hold them on. According to the size chart, the medium should fit. I went ahead and bought the large thinking that would solve my problem. Nope. It was worse. They are way too large. The tabs don't stick on the large either. I shouldn't have to use tape to secure them.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Charles, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Jul 5, 2021
Bre
1 out of 5 stars review

Please go back to the old ones.

These new ones belong in the trash before they are used. I have to change my grandfather who is bedridden and these leak almost every night. He also has been developing a rash from the new ones. These were amazing diapers before but now the reviews keep going down. I can see why. Please go back to the 4 strip.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Bre. Thank you for sharing your feedback regarding the leakage and design. We want our briefs to perform at their best for your grandfather, so please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

Jul 9, 2021
Mila
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Sep 4, 2021
Cathy
1 out of 5 stars review

terrible

I have been purchasing the Member's Mark Unisex briefs for years for my disabled adult son. They have changed them and they are no longer the same. The tabs on the old one were two separate tabs on each side. They were much easier to use than the new longer single tab on each side. Please go back to the two tab on each side design. I purchased these because the price was wonderful. Now they have changed the design and increased the price - not happy!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Cathy. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.