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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars1,216 ratings447 reviews
  1. 5 stars70% (848)
  2. 4 stars12% (143)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (119)

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Showing 91-100 of 447 reviews
Sep 4, 2021
Cathy
1 out of 5 stars review

terrible

I have been purchasing the Member's Mark Unisex briefs for years for my disabled adult son. They have changed them and they are no longer the same. The tabs on the old one were two separate tabs on each side. They were much easier to use than the new longer single tab on each side. Please go back to the two tab on each side design. I purchased these because the price was wonderful. Now they have changed the design and increased the price - not happy!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Cathy. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 9, 2021
Mila
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Dec 2, 2025
CHARLES
1 out of 5 stars review

I don't recommend these.

Pure junk. I bought the medium 1st and they were way too small. The tabs wouldn't stick. I had to use tape to hold them on. According to the size chart, the medium should fit. I went ahead and bought the large thinking that would solve my problem. Nope. It was worse. They are way too large. The tabs don't stick on the large either. I shouldn't have to use tape to secure them.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Charles, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Jul 25, 2017
Caregiver
3 out of 5 stars review

Member Marks briefs

My husband is also totally disabled. We go through about 3+ cases in a month. This new design is no good. The tabs come undone to easily. It causes a lot more work on me. I'm his 24 hour a day caregiver. I wouldn't recommend this product to no one. I will be looking for something better. This is the second time you changed the design. It didn't work the other time. What makes you think it will work this time?

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

We are sorry to hear of the challenges with the new fastening system. Being a caregiver, we understand ease of use is of utmost importance to you. We'd like to make a few recommendations that may help provide a more secure fit in the future. As you unfold and expand the wing, use your opposite hand to grab in between the two patches towards the center of the product (Note the fasteners will no longer extend off the side panel). Then secure the fit by gently pressings the outside of each fastener and rubbing in a circular motion to secure. By rubbing in a circular motion you are helping engage the hooks on the blue patch with the front of the brief. After engaging the fasteners lightly tug the panel back towards you hip to ensure the fasteners are fully engaged. Additionally, we have the previous brief available on Samsclub.com. https://www.samsclub.com/sams/mm-lg-brief-48-count/prod18930034.ip?searchTerm=996555

Mar 21, 2021
Theresa
1 out of 5 stars review

Poor Quality

These have been changed and I order them because they are the only ones I can find that are actually true to size and I only find the 48ct on line. The problem is that the quality is getting worst with each order. The padding inside is choppy and the side flaps are extremely fragile and transparent. It would be nice if someone was actually listening to your customers comments. Some things don't need to be changed.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Theresa, so sorry for this experience. We actually make two style briefs. The one you are describing and another style with more stretchy tabs. The item number for the Medium is 980002018, the item number for the large is 980002005 . Hope this helps.

Oct 15, 2022
Bill
5 out of 5 stars review

Verified Purchase

Good Performance At Reasonable Cost

Better than competitive brands re comfort and retention/capacity

Helpful?3MUDBLDUYXXG7874218536
Apr 18, 2022
Cindy M
5 out of 5 stars review

Verified Purchase

Pleased!!

Very pleased with the quality and construction of these!

Helpful?3MUDBLDUYXXG7874218536
Mar 14, 2022
BeckyMayf1320
5 out of 5 stars review

Verified Purchase

Good value

Good adult briefs for tbe price.

Helpful?3MUDBLDUYXXG7874218536
Sep 14, 2022
Perssonality
5 out of 5 stars review

Verified Purchase

Great value and product

Great absorbency and fit. The tabs are long and stay closed.

Helpful?3MUDBLDUYXXG7874218536
Feb 20, 2022
chick1
1 out of 5 stars review

Verified Purchase

never again

these are for bed bound people not to wear as underwear

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning and thank you for your feedback. Our Brief products have fasteners on either side. Our Protective Underwear are the pull up design. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.