Customer reviews for Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.)

Customer reviews for Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.) for

Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.)

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4.5 out of 5 stars

stars1,023 ratings306 reviews

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Showing 271-280 of 306 reviews

May 24, 2020

ChrisLH

5 out of 5 stars review

Love it!

We purchased this soap along with the Members Mark dispenser and we're completely satisfied. We didn't have the issue that others have reported with the soap bag being too big for the dispenser. At first glance it definitely LOOKS like it is not going to fit, but if you just follow the instructions and position the bag properly, you should have no problem whatsoever. We were able to position the bag and close the lid easily, and we did not have to force the lid closed as others have reported. Buy it, you won't be disappointed!

Helpful?

reply from Supplier Response

ChrisLH thanks for the feedback! We appreciate your support!

May 28, 2020

Roxy

3 out of 5 stars review

Sitting on shelf

I love using this soap and the price is reasonable and I'm I'm surely not going to complain that it's too full but I have 4 cases, boxes of 2, and I am going to have to change products because someone snatched our Dispenser off the wall VALENTINE WEEKEND and I haven't been able to get another one even though I try at least 3x a week. All I know to do is buy another brand because I use too much to keep trying to find antibacterial soap each week

Helpful?

reply from Ecolab Customer Support

Sorry, Roxy, we apologize for this item being out of stock. We are working diligently to keep up with demand. Thank you for reaching out to us Roxy.

Nov 7, 2019

taxman2256

1 out of 5 stars review

Does Not Fit

I recently purchased this soap to put in my dispenser. It did not fit, so I called the 800 number on the box. The EcoLab person told me this was a "known defect" and return it to the store. He suggested I buy this product so I would get a different lot and it should work. My package arrived and I still have the same problem. I called Sam's Club customer service and they are sending out another package. I just don't believe this will fit as it will come from the same warehouse. Why is this so difficult?

Helpful?

Jan 1, 2022

ImpishCat

1 out of 5 stars review

Basically blue water now

This was my favorite hand soap. The dispenser is very convenient and one pump of the soap left my hands feeling clean without being dried out.I've used it for a few years now, but this recent refill is awful. It doesn't foam as much as it used to, and two pumps aren't as effective as one pump used to be. Actually, it doesn't make suds at all really aside from the initial pump and makes me wonder if there's any real soap in it at all. Please bring back the old formula.

Helpful?

reply from Supplier Response

ImpishCat, we are sorry to hear about your recent experience and appreciate your feedback. We have not changed this formula. We'd like to learn more about you experience.<br />Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Jan 11, 2020

Jeff

1 out of 5 stars review

Beware!! Don't fit in the required dispenser

I've bought multiple dispensers and the bags do not fit. Too much air in the bag.

Helpful?

reply from Ecolab Customer Support

Jeff, we are sorry to hear about your recent experience and appreciate you reaching out. If you can, please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday. We would like to hear more about this experience and help. Please mention Code MMC48 to the representative. We look forward to hearing from you!

Aug 25, 2023

BD021376

1 out of 5 stars review

POOR PACKING AND POOR DELIVERY

GOOD SOAP, BUT BUY AT THE STORE. OR PLAN TO HAVE A SOGGY BOX WITH HAND SOAP ALL OVER EVERYTHING IN THE BOX.

Helpful?

reply from Ecolab Customer Support

BD021376, we apologize for your recent experience and appreciate your feedback. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday and provide Code MMC48 to the representative. We'd like to learn more about your experience and see if we can be of further assistance.

Sep 16, 2020

NateH

1 out of 5 stars review

Refills don't fit in the dispenser

The refill bags do not fit in the dispenser it's always jammed in their so tight it comes out at very liquid for a while and wastes product.

Helpful?

reply from Supplier Response

NateH, we are sorry to hear about your recent experience and appreciate your feedback. We want to help. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Oct 21, 2020

Gnome

3 out of 5 stars review

Great for business.

We have 5 units but trying to get the refill is impossible. I have tried all the local club and on-line but not available

Helpful?

reply from Supplier Response

Gnome, we apologize for the inconvenience. We are working hard to keep up with demand. This item is still active and we are still actively shipping. Give us a call at 1(866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Sep 24, 2018

Disappointed 123

1 out of 5 stars review

Smells bad, disappointed!

I just purchased this "new formula" & I can't stand the smell!!! I miss the older, LOTS BETTER smell!!! Please change it back!!!

Helpful?

reply from Supplier Response

Disappointed 123: Sorry you are not happy with the smell. We have had very positive feedback on the new formula overall. The major driver in changing the formula was to transition to a triclosan-free formula while maintaining the existing kill claims for foodservice and other common applications which seek an antibacterial formula. Thank you for your feedback. We appreciate you being a customer and look forward to improving your experience with our products.

Jul 20, 2020

Ann P

3 out of 5 stars review

No Lather

Could not fit in my dispenser so I put in old hand soap bottles to dispense, but it's very watery, no lather at all.

Helpful?

reply from Ecolab Customer Support

Ann P, thank you for reaching out to us. We want to help you and learn more about your bag and dispenser situation. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you. <br />Also, please note that the key to the foaming action is dispensing the soap through the foaming nozzle so you are able to activate the foam. Otherwise, you are correct it will seem watery if dispensed through a non-foaming nozzle. Thanks Ann P, we appreciate you.