I bought this two years ago and the burners rusted out within a year. The burners are between $33 to $40 each to replace and you'll need to replace the crossovers at $20 each. That's $280 to $300 to replace for a grill that only cost $300. I bought this grill because the frame was solid. Next time I'll research replacement parts before purchasing a grill.

Save your money. We have to replace the burners and grates as they have completely rusted out. We may have had if for 3 years but I believe it is only 2. Parts are either non existent or not easy to come by as no one sells them locally or online. I was able to locate the email address for parts in a response to a previous review, however they have not replied back to me.

Purchased this grill last year prior to the outdoor grilling season. Within a month the grates rusted out. I was given replacements without question which was good service, however the replacement grates have now rusted out again. Kind of hard to clean them without damaging the coating, food sticks to the grates hence creating the rust problem I have seen mentioned on other reviews. Finding replacement grates to fit the dimensions of this grill have been challenging so need to improve the grates to get this to 5 stars

Don't hesitate, for $300.00, this is an absolute steal. I was in the market for a similar grill that would cost $800.00. I am not a snob for names, but I think it's worth it to buy quality items. I have cooked on this a few dozen times and it cooks even and holds heat wonderful. It has made me a better cook for sure. It is a larger grill, and even my friends that have Genisis, and summit grills from Weber were impressed. Like with all good items at SAMs, this will not be back next year..... They will have a similar version for more money. Seriously , if you are even considering this, buy it right now.

I bought this grill a couple of days ago at the Kingston, New York club. I had some reservations about it at first because I was concerned about the availability of parts for an "off-brand" grill; but after contacting the manufacturer about parts and talking to Marcy (the Manager of the Kingston club) about the Member Satisfaction Guarantee, I decided to take a chance. So far, I'm glad I did. Let's start with the assembly. It took me about an hour and a half, but I was working outside on my deck, in the dark, in near-freezing temperatures. On a warm, sunny day, I'd say 45 minutes to an hour. The instructions were clear and complete. If you have any handyman (handyperson?) skills at all, this should be a straightforward assembly. You'll probably need a helper to lift the firebox onto the stand. Other than that, it's an easy one-person job. Don't lose any screws! They don't give you any extras. On the other hand, they do give you a screwdriver and a wrench; so if you own no tools (gasp!), be of good cheer: You can still assemble this grill. Once assembled, the grill is extremely sturdy; but it still rolls around easily on its casters. The fit and finish are also very good. The grill lit instantly when I started it to season the grates. With all five burners on low, it achieved a temperature of about 460 F in about 20 minutes. The grates are porcelain coated cast iron and look sturdy enough, but I suggest using a non-metallic brush to clean them. I also use a wooden spatula rather than a metal one, but that's just me. Maybe that's why my stuff lasts so long. Being OCD can have its good points. On my first test flight, the grill cooked evenly. The flames and temperature responded very well to the knobs, and the smoker tray made smoke, which I guess is all one can expect of a smoker tray. The feel of the control knobs is very smooth. They have a quality feel to them. I really can't think of anything I don't like about this grill. My one criticism is that I would have liked them to include a couple of extra screws. I didn't lose any, but seeing as how this is the sort of thing that one assembles outside on a deck or in the grass, where things like dropped screws can easily disappear, I think including a few extras would have been a nice gesture. But because they're standard screws, it wasn't worth deducting a star. If they were crazy proprietary screws, then I would have. But these screws can be obtained at any hardware store, so I'll give them a pass on the lack of extras. In summary, I'm happy. I think for the price, this grill is an incredible bargain. I'm glad I bought it. If I fall out of love with it at some future time, however, I'll let you know. Happy grilling, Richard

I bought this in Oct of 17 and it is completely rusted, 4 out of the 5 burners are completely disintegrated. The grates are rusted to the point of it being unhealthy to use. It is so rusted that I would have to "cut the screws to replace the burners", advice given by the maker of the grill. Sam's Club, Sam's Club.com and Rankam ( the maker of the grill) have all pointed fingers and directed me to do this and that, but none taking responsiblity for their poorly made product or honoring customer satisfaction.

I purchased this grill from a local Sam's Club thinking I made a smart purchase....think again. The grill was easy to assemble and looks great but looks can be deceiving. The grill would not heat up greater than 200 F. So I went out and purchased a new tank of liquid propane to troubleshoot which led to more frustration and added stress. I finally returned the unit back to Sam's Club and purchased another one thinking this was a defect. I brought the grill home and fired it up only to find the second grill to be defective as well or maybe this is the MEMBER'S MARK standard??? This took a lot of time and effort to try to save money but in the end my work was in vain. After placing an email into the manufacturer I will attempt one last troubleshoot. Save time and frustration and do your research on Consumer Report and buy a real grill. Sam's, I have been a loyal customer for many years but this time you have let me down. I would like to hear from others about their experince with grill. How did you resolve the issue with it not heating up properly?

I purchased this year 1 year ago and all 5 burners have rusted through already! Very disappointing. After reading the other reviews with this same problem, I also emailed the manufacturer and will wait on a response. Hopefully they make good on it and mail me new burners.

I purchased this grill back in June 2017 not even a year yet and the burners are coming apart. It cost $23.00 per burner ($115.00) to replace not including shipping. This is completely unfair as this grill only has a 90 day warranty. Grill has been kept out of the weather and was cleaned on a regular basis. I have had other grills that lasted way longer before having to replace. I am a unsatisfied customer at this point and have been with Sam's club for many many years.

I bought this grill based on the features. I have always used grills with the cast grates because they last longer. But what I found impressive was the burner shields. They were thick and heavy porcelain covered metal, This is what usually rusts out first on my grills. I also liked the wood chip tray and the propane tank slide. Nice touch. Can't think of anything else I would add if I was designing a grill myself. The price was more than reasonable for what you get. Compare the features on some other three hundred dollar grills and I think you will agree.