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Customer reviews for Philips Sonicare 6100 ProtectiveClean Rechargeable Toothbrush, White, 2 pk. for
Philips Sonicare 6100 ProtectiveClean Rechargeable Toothbrush, White, 2 pk.
4.4 out of 5 stars
stars527 ratings484 reviews
  1. 5 stars73% (385)
  2. 4 stars11% (59)
  3. 3 stars6% (34)
  4. 2 stars3% (15)
  5. 1 star6% (34)
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Showing 211-220 of 474 reviews
Jul 13, 2023
Bike Rider
3 out of 5 stars review

Dies after two years or less

Divide the purchase price by two and that is the cost per year you will pay because the product is not built to last. When it starts vibrating loudly it is gone. If it is under warranty Philips may send you a replacement but it will also last less than two years. It's a great toothbrush while it lasts.

Review from philips.com
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Apr 9, 2023
Lalabs
1 out of 5 stars review

Don't buy this they won't last

I bought this that only lasted for a year. And way too expensive that didn't last longer.Now my toothbrush Is creating a lot of noise and i saw a lot of reviews they have the same problem. I won't recommend this product and don't waste your money for this kind of electric toothbrush!

Review from philips.com
Helpful?2VB21SFFBBLH7502008736
reply from Philips Consumer Care

Hi there, Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare toothbrush. This is not the experience we want you to have. We suggest you try a few possible causes and solutions to see if you can fix the issue. Sonicare toothbrushes use powerful vibrations to clean your teeth. The noise is louder than what a manual toothbrush makes. Your toothbrush will be noisier if you switch it on without a brush head. Make sure your toothbrush always has a brush head attached. A loose brush head could be the cause of your toothbrush's unusually loud noise. Make sure the brush head is firmly attached to the handle and isn't moving about. The handle and brush head will still have a tiny gap there to allow for vibration. Disconnect the brush handle from the head. Switch on your toothbrush. If the noise stops, the brush head is faulty or worn out. If the noise is still loud or unusual, the toothbrush may be broken. Your brush head has to be changed for a new one. We recommend replacing your brush head every three months. We hope this was helpful. If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer Care

Dec 16, 2023
kowala
1 out of 5 stars review

Terrible Product

I am now on my second replacement for this product. The metal bar that connects to the toothbrush heads keeps coming loose leading to a loud and terrible experience. I used to have a Diamond Clean that randomly died after 5 years so I bought this when I was in a pinch. It has been 2 terrible years

Review from philips.com
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Jun 13, 2021
Vincent
5 out of 5 stars review

Verified Purchase

Better than other toothbrushes

Bought this for my 12 y.o. daughter. She loves it, and I would say it is working much better than her previous electric toothbrush, a subscription service type. During the pandemic, we didn't go to the dentist for cleaning. My daughter's teeth were getting very yellow with plaque build-up, yet I knew she was brushing, at least as well as most 12 year olds do. After the dentist got her teeth clean again I knew I had to go with something else, and she uses this now and her teeth don't have plaque build up, though her brushing habits remain the same. Plus it travels well. Plus she loves the color.

Review from walmart.com
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Apr 20, 2020
Wild Bill
5 out of 5 stars review

much better than original products

After using the product just once I feel like I just visited the dental hygienist. Teeth are amazingly clean. If you have an older version of this device throw it away and get one of these. It is well worth it. I used the brush with the W and they have several brush types. The unit has several modes and speeds which you get used to the more you use it. The array of replacement brushes is quite large and a little confusing but I intend to use several until I get the perfect one for me. I could however just use the W brush that came with the unit and it still would be perfect.

Review from philips.com
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Jan 25, 2019
Kickinitoldskool
5 out of 5 stars review

Amazing dental checkup

I finally made the switch to an electric toothbrush about a month ago. I originally had the Oral-B 8000 and it was too bulky, too loud, just too much. So I exchanged it for a Philips Sonicare ProtectiveClean 6100 and I've never loved brushing more! I love the three levels of intensities and that I can adjust the timing of brushing by selecting a different mode. The battery lasts me about 10 days before it starts telling me it's dying. And even then, I can use it another 4 or 5 before it's time to charge it. Today I had a dental cleaning and my hygienist kept commenting on how nice my gums look and how clean my teeth are, that there was virtually nothing in terms of tartar or plaque. I'm so glad I decided to finally up my brushing game with an electric brush.

Review from philips.com
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Mar 2, 2025
goose1912
4 out of 5 stars review

The product worked well BUT for 2 years only

It worked really well for the first two years. However, after that, the battery performance declined significantly. Now, my toothbrush needs to be recharged after only three days of use. Also, it's vibrating less powerfully, and the metal shaft where the brush head fits is loose. Luckily, I had six more months of extended warranty, so I got a replacement toothbrush handle. But yeah, I did have higher expectations for such an expensive toothbrush.

Review from philips.com
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May 29, 2018
New2
4 out of 5 stars review

Verified Purchase

Just one problem

I am disappointed in the area that holds the mouth wash. If you do not use all of what you put in - it leaks out. Doesn't seem to have a real tight seal. The rest of the item is good. It did take me a couple of times to learn how to get the best results between the teeth

Review from philips.com
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Jul 27, 2020
RSM61
3 out of 5 stars review

I like them, but..

I started using Sonicare many years ago before they changed the brush head style. Those first ones were built like tanks. The new ones are more fragile, more expensive, and have fewer features. I recently bought a competitor brand, and although I don't like the tiny round brushes, the handles have rubber molded in so you can grip them better, a much better quality feel, and the brush head mounting takes the stress off the shaft. They also have more brush modes, more brush head options, and they can attach to my phone to track usage. Oh, there's also a programmable light ring color so you can tell them apart. All for less than these. (Sonicare, in case you're reading this, this is a hint to either improve the product, or reduce the price to a reasonable level) That said, I think these do a better job cleaning my teeth. I just hope they last long enough to be worth the cost. I'm keeping the other ones, just in case.

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Feb 5, 2019
TanDaddy
1 out of 5 stars review

THE WORST!!

Total garbage, I don't even use it anymore! The pressure sensor drives you banana's and if you brush without setting it off it DOES NOT clean your teeth. I tried this model because of the multiple Diamond Clean's I had all crapped out. What happened to Sonicare? I wish I still had my older models that just worked, brutal!

Review from walmart.com
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