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Customer reviews for APC Battery Back-UPS, 675VA (BN675M1) for
APC Battery Back-UPS, 675VA (BN675M1)
4.6 out of 5 stars
stars
433 ratings182 reviews
  1. 5 stars80% (347)
  2. 4 stars10% (45)
  3. 3 stars3% (11)
  4. 2 stars1% (6)
  5. 1 star6% (24)
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Showing 171-180 of 182 reviews
Sep 26, 2020
ok
1 out of 5 stars review

Verified Purchase

just keep beeping

After about two weeks it just keep beeping

Helpful?6M7UPXZM4KXS73130432514
reply from Supplier Response

Thank you for taking the time to review our UPS. I am sorry to hear that your unit is beeping so much. I recommend checking the battery connection on the internal battery to make sure it is secure. There is a chance that is disconnected and causing the issue. If you are still having issues with the unit please do not hesitate to reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.

Nov 9, 2020
Tina Chasan
5 out of 5 stars review

Verified Purchase

Protection for reasonable cost

Always love a power backup with surge protector.

Helpful?6M7UPXZM4KXS73130432514
Aug 13, 2022
Bg
3 out of 5 stars review

Dead after two weeks

I bought this about two weeks ago. Today I turned off the power to reset everything. Now it will not turn back on. I read all the instructions but nothing seems to help. I am returning this. If you buy it then get the three-year warranty

Helpful?6M7UPXZM4KXS73130432514
reply from Supplier Response

Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.

Dec 18, 2019
BobbyW
5 out of 5 stars review

Love this UPS!

I have owned APC UPS Battery Backups for many years. This one is my favorite! I bought two, one for my desktop computer, and the other for my entertainment center, TV and AV receiver. I love the USB charging port, which charges my iPhone faster than the computer's USB ports.

Helpful?6M7UPXZM4KXS73130432514
Aug 16, 2021
DCMaxx
2 out of 5 stars review

Product Failure only 2 yrs old

In A/C Home with only a Dell Precision Laptop and IOSAFE backup drive and pencil sharpener hooked to BACKUPS unit. First nit from APC I have had to fail within Warranty , Have 3 other BACKYPS 675 Units in home & 3 APC NETWORK BACK UPS units. Now they say I must contact TECH Support to get replacement. UNIT IS DEAD but operating Temps in this home never exceeded 80 degrees. and unit in Open Cabinet with air circulation and overhead Hunter Fan. Stating to wonder about newer Quality controls. The Battery is custom and Note replacable per the APC website. I tried a genuine Battery from APC and it still would NOT reset ......July 2019 Manufactured -August 14,2021 Failure....

Helpful?6M7UPXZM4KXS73130432514
reply from Supplier Response

Thank you for taking the time review our UPS. Please reach out to an APCbySchneider at your convenience for further assistance in resolving this issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.

Aug 6, 2023
Kiss4aFrog
1 out of 5 stars review

Worked great for cable TV, battery quit early

Failed after 14 months. Just seems it should have lasted longer. Likely it's just the battery but still 14 months ?? Live in FL and with constant outages of the 10 second or less variety this was a great investment as the Dish TV wouldn't go into a reset mode that lasted up to 5 minutes in the middle of a show. The house lights would go out but the TV kept going without interruption.

Helpful?6M7UPXZM4KXS73130432514
reply from APCProductSupport

I apologize for the inconvenience. Please reach out to one of our experts via chat to address this, and process the warranty claim if necessary: https://www.apc.com/us/en/tools/chat/

Sep 14, 2017
reviewermike
1 out of 5 stars review

This unit dies after 1 day.

I have 2 units. When I first connected the batteries and then left plugged in overnight, they would never turn on. I tried disconnecting and reconnecting batteries, pressed reset, held the power button, etc., but they never came on. I was going to return them, but went ahead and tried a day later, and both turned on. Then I plugged one in and was using on my TV and cable modem. It worked fine for a day, and we had a few power flickers which it held up the equipment fine. Last night, we had a flicker apparently and the unit just made a continuous beep with no power indication and the TV went blank. I can turn it back on, and after a few blinks, it stays green, but if I unplug it, it just goes out and same continuous beep.

Review from walmart.com
Helpful?6M7UPXZM4KXS73130432514
reply from APCProductSupport

Thank you for taking the time to review our BN675M1. We appreciate the feedback. I apologize for any inconvenience this unit has caused you. Please contact an APCbySchneiderElectric support team at your earliest convenience and we will be happy to assist further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.

Dec 21, 2020
Robert
5 out of 5 stars review

Verified Purchase

Only time will tell

So far - so good

Helpful?6M7UPXZM4KXS73130432514
May 10, 2021
Leeloo
3 out of 5 stars review

apc has a test receipt on it (not new)

I am pretty sure I did not receive a brand new battery. There's a piece of paper taped to apc battery titled ‘quality assurance' dated prior to my purchase, with someone's signature on it. Something like that wouldn't be taped on to a brand new unopened never used before item.

Helpful?6M7UPXZM4KXS73130432514
Aug 25, 2022
rich
2 out of 5 stars review

not for strong electronics

I guess I should have looked into the details but I bought this for a tv with ps5 hooked up to it. I just wanted it so I would have enough time to shut things down the proper way if the power went out. While the power is on I plugged both things in, got to gaming and less than five minutes later it made a constant beeping/squeal that does not go off until you power one of the two electrons off.

Helpful?6M7UPXZM4KXS73130432514
reply from Supplier Response

Thank you for taking the time to review our UPS. I am sorry to hear that the runtime was shorter than expected. We do have larger UPSs available if you needed more runtime on the UPS. It is likely your current load is close to the capacity of the BN675M1 which is 360 watts.