We're so sorry to hear that you had this experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. It’s certainly not typical. We are pet lovers and pet owners ourselves, so we can assure you that the quality and safety of our products are our top priorities. We'd like to gather additional information and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Tidy Cats Team