Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Light Weight Multi-Cat Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thanks for stopping by. We’re happy to help answer any questions you may have about our products, and we'd like to gather some additional information to better understand your inquiry or concern. When you have a chance, please contact us by following this link: https://www.purina.com/contact-us. We look forward to hearing from you and assisting you. - The Tidy Cats Team

We're so sorry to hear that you had this experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. It’s certainly not typical. We are pet lovers and pet owners ourselves, so we can assure you that the quality and safety of our products are our top priorities. We'd like to gather additional information and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team