We appreciate you reaching out to us, and we apologize for the experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter,. This certainly isn’t something we’d expect. We’d like to gather some additional information to learn more and assist you further. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing your thoughts with us. We're sorry to learn that Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us or call us at 1-800-835-6369 Monday through Saturday, 8am to 6pm CT. —The Tidy Cats Team