We’re sorry to hear about your experience with the Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This is definitely not what we want for our customers. We'd like to learn more and offer our help. Please call us at 1-800-835-6369 at your convenience. We're here Monday through Saturday, 8 a.m. to 6 p.m. (CT). Looking forward to hearing from you! – The Tidy Cats Team

Thank you for sharing your thoughts with us. We're sorry to learn that Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us or call us at 1-800-835-6369 Monday through Saturday, 8am to 6pm CT. —The Tidy Cats Team